Good 6.9
Based on 57 reviews

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About Star Hotel & Suites Shanghai


If what you're looking for is a conveniently located hotel in Shanghai, look no further than Star Hotel & Suites Shanghai. Only 39. Km away, this 4-star hotel can be easily accessed from the airport. For those of you who want to venture out, No.1 YoHan Shopping Center, Honorary Consulate of Jamaica, Nextage Department Store are just some of the attractions available to visitors.

Take advantage of a wealth of unrivaled services and amenities at this Shanghai hotel. A selection of top-class facilities such as 24-hour front desk, facilities for disabled guests, luggage storage, valet parking, car park can be enjoyed at the hotel.

All guest accommodations feature thoughtful amenities to ensure an unparalleled sense of comfort. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. Star Hotel & Suites Shanghai is an ideal place of stay for travelers seeking charm, comfort and convenience in Shanghai.
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  • free Wi-Fi in all rooms


  • valet parking
  • car park
  • airport transfer

Food & beverage

  • room service
  • restaurant
  • coffee shop
  • bar
  • vending machine


  • pets allowed

Cleaning services

  • laundry service
  • dry cleaning

Guest services

  • luggage storage
  • babysitting
  • newspapers
  • tours
  • concierge

On-site facilities

  • facilities for disabled guests
  • family room
  • elevator
  • shop(s)
  • smoking area

Health and security

  • 24-hour front desk
  • safety deposit boxes

Business & money services

  • currency exchange

Languages Spoken

  • English
  • Chinese (Cantonese)
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Child and extra bed policy
Infant 0-2 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-12 year(s) Stay for free if using existing bedding.
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 2: PM
Check-Out Until: 12: PM
Distance from City Center: 5. Km
Distance to Airport: 39. Km
Internet Usage Fee: 0 CNY
Number of Rooms : 187
Reception Open Until: 12: AM
Room Voltage: 220
Time to Airport (Minutes): 50
Year Hotel Last Renovated: 2010
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Recent customer comments

Filter by traveler type
  • Hotel Condition/Cleanliness 7.4
  • Location 7.3
  • Room Comfort/Standard 6.9
  • Service 6.6
  • Value for Money 7.5
  • Food/Dining 5.8

Sze C.
August 11, 2015
Affordable Stay
Affordable, neat room, location
It is more like a service apartment type of accommodation. Thus do not expect overzealous staff pandering to one’s whims and fancies. The staff very much leaves guests alone, which is not a problem for me. Location is a little far from the nearest metro (ShangCheng) station – about 10 minute brisk walk or 15 minute stroll. It is however, near to the gigantic Next Age Yaohan dept. store and a few other more trendy shopping centres in the vicinity. Room is not big, but sufficient. It has a washing machine in the bath and a small kitchenette (minus hot plate) in the room. Water pressure is strong and the air-con works. Bed is comfortable enough. The study desk is a nice touch but the window is comparatively small so the room appears dim. LED TV has many channels (mostly in Chinese & some Japanese). As in most parts of China, most of the staff does not speak English. The front-desk staff knocks off after 11 pm, so a problem for guests who check-in during the wee hours of the morning. Forget about the in-house eatery. There are many Chinese eateries and 7-11(open 24 hours) type of outlets nearby. The room price commensurate with the hotel & room standard- thus a value for money. I may visit again, if I need to be in this part of Shanghai in future.

Adam B.
United Kingdom
July 21, 2015
Great stay, clean nice rooms
Clean rooms, centrally located, easy access to the city.
I think each and every Hotal in China rates it's self on a different scale and standard to Hotels in other countries. I can never confirm or agree with the Star rating of Chinese Hotels. That said, this Hotel like many Hotels in China was lovely with great value for money. The Staff were helpful in their own way and the rooms as usual were clean and tidy.

Jaclyn O.
May 11, 2015
Nice location!!!!
Hotel location is quite ok, near bank, 15-20 min walk to Century Ave Metro line2 station, walking distance to some of the hi end mall like Nextage mall and other mall.. Theres a lot of small restauran
The problem is one person only at reception, dont know english, hard to communicate, our room is small but quite ok for the cheap price... Our aircon is leaking, called front desk no worker available because its off duty already. So i have to improvise, use all the trash can to catch water, put towel on top bec its quite noisy the dripping of water to the trash can, put all towel on the floor, and on the table bec the floor is flooded with water, i have 2 kids with us they might slip and fall. The location is not good if your going to NECC. Around 10-20min walk to metro station then ride train going to east (last station ) then its necc already around 40-50minutes cheaper than taxi cost rmb 5 each person. Hotel to airport rmb 150. Cheaper, compare to airport hotel taxi van,(not actual taxi like a rented car or van, 4 adult 2 kids they charge us Rmb 500. The hotel doesnt have bell boy so u have to carry all your luggage on your own, the reception is separated from the units, free small bottled water, no wifi available, no breakfast also, the water heater is for every 20minutes only. After 20min it will automatically shut down. They have washing machine inside the toilet. If your going to use the microwave u have to pay rmb50, u have to tell the receptionist. Its like an apartment type. Over all if you like a cheaper room rate this is ok. But if you like an 4-5 star hotel type, this is not your hotel.

Syed A.
February 07, 2015
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Mohd Y.
January 18, 2015
Good apartment for famiy
Spacious space for family, budget hotel ( 3 star) and have lift
Suitable for a family with older children. About 1 km from metro. But you can catch the taxi to get anywhere from the hotel.

Ho M.
Hong Kong
October 25, 2014
it is quite old hotel, with only basic facilities.
l would like to say that it is max. 2 stars hotel. it has very basic facilities, only internet with cable. it hasnot wifi equipped and a bit far from underground. i probably not come again.
The check in and check out were quick. But the room was a bit dark because the window was small. The boardband internet was acceptable, but no WiFi. The wash room is small.

amanda T.
July 23, 2014
Large Room which suitable for groups
clean, big room, suitable for couples or groups
Kitchen, small tiny living room, 1 bathroom and 2 bedroom. This is what most people are looking for when go to somewhere to travel. So far this booking didn't disappoint me as i believe you really need a living room for a gang of friends to stay & chit chat together

Monica K.
March 20, 2014
decent hotel
clean, spacious, value
budget hotel but clean and spacious. location a bit quiet but still close to public transport.

Paul T.
Hong Kong
January 07, 2014
Good location, spacious suite, value for money
good location, value for money, free upgrade from Manager
Thanks for Manager to upgrade our suite for last 2-day without moving to other room.

Paul T.
Hong Kong
January 07, 2014
good location, worth of value, small room
good location, reasonable price, easily to be assessed