October 8, 2013
Excellent clean comfy rooms close to Pudong centre
The rooms are excellent, roomy light and clean. The bed is really comfortable and the high speed internet is very useful, and free!
From check in to check out the staff were very helpful.
The washing machine in the room was very useful.
The subway, line 2 and line 9 are only a short walk away.
There are always plenty of taxis available right outside the hotel.
Locally there are many good restaurants and bars to eat, drink and be entertained in.
Thouroghly recommended for both business and pleasure.
September 12, 2013
Clean Room, Easy Access to Public Transportation, Close to local restaurant
It is okay, given what you pay, it is a fair trade.
July 10, 2013
Booked a Standard King Room, downgraded to a twin.
They provide bottled water which was the only plus.
All in all, I wasn't very pleased. After a mix up with the days, which granted wasn't the staff's fault, I was still disappointed that we got downgraded to a twin share room that was in the same complex as another twin share room - it was very noisy. Considering how warm it is in Shanghai now, this hotel is too far to walk to both Metro stations without it being exhausting. The front desk refused to help us book a taxi and there were some problems with the key card. Personally, yes, it is cheap but I wouldn't stay here again.
May 25, 2013
Simple Condo style living
Comfortable, reasonable price and free internet
Apartment style living......with free internet. Local is not the most ideal but about 10-15 mins walk to 96 Mall. Nearby, has 24-hr convenience store and several foot massage services.
Walk to the subway takes about 15-20 mins walk......ok if you are not rushing.
Room price is reasonable but no other facilities and neither was breakfast included !
No frills apartment style living.
January 8, 2013
Not good because there is no good service and the personal they are not kind.
May 27, 2012
When we arrived at noon the room was not ready yet, we had to wait 1 hour. Rooms were comfortable, quiet air-conditioning. Hot water comes from a small boiler.
May 14, 2012
Good location but really small room
The staff were helpful and assisted us in translating destinations and giving advice and assistance to talk to chinese guest.
The Star Hotel and Suites Shanghai was conveniently located for our intended stay, which was to attend the Bakery Expo at the SNEIC, a less than 10km drive by taxi. There were many buses right on the street of the Hotel, going to Metro Station, and especially the Lujiazu Metro Station.
I found this Hotel, after a long search of the most convenient, comfortable, and what I believe was a good hotel for my stay. However, the Hotel was not as advertised. It was a far-cry from the 4-star rating that I have stayed on. It may even be a 3 star hotel. What we stayed on was not a 1 bedroom superior apartment. It was a studio-type one. When we tried to inform the front desk supervisor, he told me that there was no other available room.
Also, the another problem we encountered was the supply of the soap, shampoo, tissue, etc. We even have to request to them to get one. This is not the practice in most hotels. We even bought our own supplies in the nearest convenient stores.
Lastly, the Hotel was understaffed. It seemed the Hotel was scrimping on everything, which was questionable if it can give adequate service as a 4 star hotel.
April 26, 2012
Service is poor and room is tiny. Not a very pleasant stay.
Good massage shops around the hotel.
April 21, 2012
Good location with many near restaurants
Location is good for business and entertainment. Near from Pudong New International Exhibition center. But there was not exhaust fan in toilet and hot water was stored in storage tank. so second shower user must wait until warming water after first user finish. Also there was no single queen or king bed. all rooms have got small twin beds.
these is a schwan style restaurant within 10 minute on foot.
United States of America,
March 25, 2012
It is Basic and a Great Location in Pudong
Location with a fridge and cook stove
I lived in the area before. This is really good value to be this close to Liu Jia Zui.
Hotel Feature Tip:
Super close to the financial center of shanghai