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Starhotels Terminus

Piazza Garibaldi, 91, Stazione Centrale, Naples, Italy 80142 (Show on map)

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Area: Stazione Centrale Number of Rooms: 173
Free Wi-Fi

Recent customer reviews

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Very Good

7.6

based on
52 reviews

Value for Money
7.4
Location
8.5
Staff Performance
7.5
Hotel Condition/Cleanliness
7.3
Room Comfort/Standard
7.1
Food/Dining
7.7
All reviews (52)
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Allie B. Couples Canada, September 10, 2014
Right beside train for a quick getaway.

Naples is horrible the only good thing about the stay was the hotel. Did not feel comfortable walking down the street so we stayed in everynight. Staff is all wonderful! Wifi was crappy!
10
Roberta B. Couples Australia, May 17, 2014
Right next to the train station. :)

Right next to the train station. Great shopping place, great pick up for tours venue, and great affordable food near by.
8.3
Right next to the train station. Great shopping place, great pick up for tours venue, and great affordable food near by. Pity construction was happening in the central centre at the time we were there. It will be finished approx 2015.
William C. Groups Netherlands, August 13, 2013
comfortable but not in a nice neighbourhood

room size, bathroom size, fitness centre
6
Filippo C. Solo travelers Italy, October 2, 2012
Old fashioned hotel in need of a renovation

Location
7
My stay at Starhotel Terminus in Naples was just fair. The hotel is located just 100 meters from the Central Railway station from where you can reach any place in town by bus or underground. The breakfast was satisfactory, the cold buffet good, the hot just average. Rooms and interiors need a renovation. I want to recommend the prompt replacement of the mattress as they lost the original shape and do not support anymore the back. The cleaning service was efficient. The staff at the reception was nice and cooperative. The WiFi was not complimentary and not efficient, too many stops and gos in my room.
Restaurant Tip: Try the restaurant "da Ettore", 50 meters on the left of the entrance hotel. Free internet, good food at reasonable price. For less than 20 Euros you can have appetizer, pasta, main course and coffee.
Yichen C. Couples Taiwan, September 24, 2012
位置優越但房間老舊

地點和早餐
7.3
This hotel is located just next to the main station. It's very convenient if you need to use train, metro, and bus. The hotel lobby looks great. The room is ok. A little bit old but acceptable. Breakfast is good. Lots of selection. I will stay here again next time!
Adrienne L. Couples Singapore, September 13, 2012
Great location!

Centrally located. Near city centre, train station and eateries.
7
Only downside was that the main piazza was undergoing construction so it was all barricaded. The area outside hotel wasn't that scenic.
Hotel Feature Tip: Location
Sandra M. Groups Australia, September 5, 2012
Very handy to transport

Helpful staff, handy to train station, great breakfast
7.3
The hotel is in a rough part of town with limited options nearby for eating at night. The hotel has a good restaurant so that is an option. I would not waste more than a day in Naples and the tour to Pompey was worth doing. The city is dirty and smelly and does not feel safe around the hotel area.
Mccarthy M. Couples Australia, August 28, 2012
An ideal place to stay in Naples

excellent location/good service
9.7
the hotel is right next to the main station making getting around naples and to other places very easy. the staff are very professional yet friendly and very helpful. the double glazing of the windows makes it a very quiet place to sleep even though it is right in a busy area. the bed was comfortable and the bathroom roomy enough.
Hong B. Couples Singapore, August 6, 2012
Great Locations

Near Train Station , accessible to bus and metro
6.7
Great Location and easy access to transport. Though Hotel is a bit old and currently there is construction going on just in front of the hotel.
Wang R. Couples July 21, 2012
Poor service that you should not choose

Nil
6
I feel extremely disappointed about this 4-star hotel. The location of the hotel is convenient. It is just opposite the train station. The room and clean and tidy. The breakfast provided is good. I sent my complaint to their hotel by email TWICE 2 weeks ago and requested for a reply. The hotel still has not replied me. Their staff is rude and their management do not care for the comments from their customers. I will not recommend this hotel to anyone.

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