Very good 7.6
Based on 2316 reviews

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About StarPoints Hotel Kuala Lumpur


Located in the Golden Triangle, the prime location of Kuala Lumpur, this property offers easy access to shopping centers and a wide variety of entertainment venues ready to be explored. Awarded as one of the best hotels of Malaysia, this property offers a brilliant location being just minutes away from excellent dining venues and entertainment that will definitely arouse the curiosity of leisure travelers. Apart from being a great vacation spot, StarPoints Hotel Kuala Lumpur is also a brilliant place of stay for business travelers since it is within the commercial district of the city and offers easy access to offices and financial institutions. The hotel features 137 guestrooms that have elegant interior designs which offer a cozy environment. All things considered, StarPoints Hotel Kuala Lumpur is definitely worth a visit!
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  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • valet parking
  • car park
  • airport transfer
  • car hire
  • bicycle rental

Food & beverage

  • room service
  • restaurant
  • coffee shop


  • pets allowed

Cleaning services

  • laundry service
  • dry cleaning

Guest services

  • express check-in/check-out
  • luggage storage
  • babysitting
  • newspapers
  • tours
  • concierge

On-site facilities

  • family room
  • elevator
  • executive floor
  • shop(s)
  • smoking area

Health and security

  • 24-hour front desk
  • safety deposit boxes
  • lockers

Business & money services

  • meeting facilities
  • business center

Languages Spoken

  • English
  • Malay
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Credit Card Policy
The hotel accepts only credit cards like Visa and Master Card for payment.

Child and extra bed policy
Infant 0-3 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 4-11 year(s) Stay for free if using existing bedding.
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 140 MYR
Breakfast Charge (when not included in room rate): 20 MYR
Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 2. Km
Distance to Airport: 77. Km
Internet Usage Fee: 50 AED
Non-Smoking Rooms / Floors: yes
Number of Floors: 9
Number of Restaurants: 1
Number of Rooms : 137
Parking Fee (per day): 7 MYR
Room Voltage: 220
Time to Airport (Minutes): 60
Year Hotel Built: 2009
Year Hotel Last Renovated: 2011
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Recent customer comments

Filter by traveler type
Very good

  • Hotel Condition/Cleanliness 7.8
  • Facilities 7.1
  • Location 8.2
  • Room Comfort/Standard 7.7
  • Service 7.6
  • Value for Money 7.8
  • Food/Dining 6.6

siti Z.
July 25, 2016
as sweet as home
feel like in home

Kamil A.
July 19, 2016
Good location

Venkatesh S.
July 19, 2016
Over all good
Good, Nice location, Near by LRT, very easy to access. But need to improve cleanliness.

Mohamed A.
July 17, 2016
Great location
Strategically located for those who wants to shop for traditional clothes, many eating joints. Accessible by public transportation

Sabariah J.
Brunei Darussalam
July 12, 2016
big room, good location and free wifi
near to Jakel Mall, Semua House and LRT Masjid Jamek. very good location for shopaholic person..big room, air conditioned well function..friendly staff

Jacob P.
July 07, 2016
very Bad service
Very Bad service. Front desk receptionist (female) not suitable for the post. Un cleaned bathroom. Dirty bed sheet and towels. Busy day only one lift was working. If some one give free stay also I won't stay.

sainatul K.
July 05, 2016
every years staying at this hotel for ramadhan trip, it never dissapointed me. good job to all the staff and they are so polite. next time, can give free 1 night for your regular customer. lol. definitely will stay here again next year.

mohamad J.
Brunei Darussalam
June 30, 2016
location n checking in very good
everything is good except the smell from the carpet along the corridor to the room

June 29, 2016
Laundry Servise
Management shall consider to put basket or strategic space to put laundry if required by customer. NOT just simply pick up laundry whenever the laundry plastic is in use. Sometimes the usage of the plastic is for personal use. Please mind the staffs' manners in handling customer's complaints. Very rude and not helpful. Late pick up phone call!!!

Brunei Darussalam
June 26, 2016
Most Pleasant Stay
We have most pleasant stay..located in the shopping district makes our shopping very easy