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Recent customer comments

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Very good

based on 85 reviews
  • Cleanliness 7.3
  • Facilities 4.3
  • Location 8.5
  • Room Comfort/Standard 7.8
  • Service 8.0
  • Value for money 8.2
  • Food/Dining 6.6

Michel R. from United Kingdom
Solo travelers
Stayed 4 nights in November 2015
Excellent stay
Staff, location, price
Great stay, clean room although a bit cramped. Very competent and friendly staff. Will come again for sure
Reviewed November 10, 2015

Thanh L. from Vietnam
Business travelers
Stayed 3 nights in November 2015
Old furnished rooms and ran down AC
I love the balcony room and the location is pretty good.
We booked 2 rooms, 1 for me and 1 for my friend. My room is the balcony room on the top floor so I had a great view. But my friend's room has its AC ran down and didn't run probably for the first 2 nights. The rooms really need refurnishing, especially the bathroom. The water was slow and ran out after 20 minute use. I was really frustrated at that point.
Reviewed November 09, 2015

Ruth H. from United States
Stayed 5 nights in October 2015
Enjoyable place to stay while exploring Hanoi
Friendly staff, location, comfortable room
We really liked this hotel. Our room was a nice little retreat from the busy Hanoi streets, walking distance to many things, and good food right outside the front entrance ( try the Bun Cha and Nem across the street!) . The hotel has some character, which we enjoyed, and is kept very clean. The breakfast is okay, a typical hotel breakfast in Hanoi. The staff were very accommodating and helpful. They booked flights for us and helped us with our motorbike parking everyday. I would definitely stay here again.
Reviewed November 05, 2015

Michael W. from South Africa
Stayed one night in September 2015
very good
central to points of interest, economical, comfortable
Very good. Comfortable.
Reviewed September 27, 2015

Irena N. from Lithuania
Stayed one night in September 2015
very nice people working in hotel
nice people working there, location
It was very nice stay, I wouls stay there again
Reviewed September 13, 2015

corinne P. from France
Stayed one night in July 2015
good hotel and good for tour halong and sapa
good location,good service and good tour
it is very good for staying with stars hotel.We are enjoyed and relaxed.We booked halong bay,sapa,hoa lu tour,train tickets,flights tickets it is easy and good prices.HIGHLY RECOMMENDD
Reviewed July 18, 2015

Bianca B. from United States
Stayed 2 nights in February 2015
Great people, great stay
Large rooms, super friendly and helpful staff, good location
This is an excellent budget option. Highly recommended. We had a room with a balcony (a little noisy in the morning, but great people watching) and the room was spacious, clean and functional. They could sweep under the bed a little, though. Room included a water boiler and fridge. Bed was really big and comfortable. Staff is so friendly, so helpful, always available. Couldn't recommend more highly. The free breakfast is decent (baguette, eggs, coffee, fruit) and available until 10 a.m., which we appreciated! Easy to walk to the tourist area, the markets and Hoan Kiem lake, but quieter than staying right in the middle of the tourist area. If we go back to Hanoi, we'll stay here again in a heartbeat.
Reviewed April 29, 2015

John N. from United Kingdom
Solo travelers
Stayed one night in April 2015
Nice hotel, good location, friendly helpful staff
Good location, helpful staff, clean big room
Very nice hotel in old town. Helpful and friendly staff.
Reviewed April 13, 2015

Alicja S. from Poland
Stayed 2 nights in November 2014
good, budget hotel
Hotel with a very good location and very frendly and helpful staff. Room was clean. Breakfast was good. I reccomend it.
Reviewed December 25, 2014

Pierre T. from Canada
Stayed 3 nights in December 2014
plaisantly surprised
Location, helpful and very friendly staff, not noisy
Reviewed December 06, 2014