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Stars Hotel

26 Bat Su Street, Hoan Kiem District, Old Quarter, Hanoi, Vietnam (Show on map)

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Area: Old Quarter
Free Wi-Fi

Recent customer reviews

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64 reviews

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All reviews (64)
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John N. Solo travelers United Kingdom, April 12, 2015
Nice hotel, good location, friendly helpful staff

Good location, helpful staff, clean big room
Very nice hotel in old town. Helpful and friendly staff.
Bianca B. Couples United States of America, March 1, 2015
Great people, great stay

Large rooms, super friendly and helpful staff, good location
This is an excellent budget option. Highly recommended. We had a room with a balcony (a little noisy in the morning, but great people watching) and the room was spacious, clean and functional. They could sweep under the bed a little, though. Room included a water boiler and fridge. Bed was really big and comfortable. Staff is so friendly, so helpful, always available. Couldn't recommend more highly. The free breakfast is decent (baguette, eggs, coffee, fruit) and available until 10 a.m., which we appreciated! Easy to walk to the tourist area, the markets and Hoan Kiem lake, but quieter than staying right in the middle of the tourist area. If we go back to Hanoi, we'll stay here again in a heartbeat.
Pierre T. Couples Canada, December 5, 2014
plaisantly surprised

Location, helpful and very friendly staff, not noisy
Stefanie E. Couples Germany, December 4, 2014
Great value for money. Staff very friendly.

Location. Staff. Price.
We had a great stay here. The staff was very, very friendly. We can highly recommend staying here. The rooms are simple and the bathroom is old but you cannot excpect more for the price you pay.
Alicja S. Couples Poland, November 26, 2014
good, budget hotel

Hotel with a very good location and very frendly and helpful staff. Room was clean. Breakfast was good. I reccomend it.
Ole K. Solo travelers Norway, November 22, 2014
Excellent staff

During my more than 30 years of travelling I have rarely experienced this honest and heartwarming service by the staff of this hotel. Good location. Great value for the money.
Honest and genuine staff, excellent service and great value for the money made me choose this hotel a second time.
Robin B. Couples United Kingdom, August 21, 2014
Good as gold

price, location, clean
Nice cheap little place in the old quarter. No dramas except staff gave another couple our room key late at night and one can imagine waking up to two strangers letting themselves in. Honest mistake I guess. Good little hotel, nice staff, good breakfast, strong WIFI and clean. 7/10.
Wendy H. Couples United States of America, August 2, 2014
Like staying with friends

Staff Location Care
The staff at this hotel go above and beyond to take good care of you, make sure you know what you need to know and have a lovely time in Hanoi. Their rates on excursions to Ha Long Bay are excellent. Highly recommend this budget hotel. Very simple, clean, great location...but most of all they have an excellent crew who treat you like friends.
Michael G. Solo travelers Australia, June 23, 2014
Great value hotel, not *the* best, but recommend!

value, location, friendly staff.
Great value hotel! There was a stain or two on the sheets, duct tape on the shower hose, but this does not faze me at all. Great staff, thick sturdy door and lock and working AC, TV etc. Given price, would recommend!
Bernard V. Solo travelers Netherlands, March 2, 2014
Great little hotel

Staff , location, great value for money
Very nice hotel Good value for money Great staff

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