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Steigenberger Frankfurter Hof

Am Kaiserplatz, City Center, Frankfurt am Main, Germany 60311 (Show on map)

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"Convenient location , delicious food and great staff..."

  • He, China
  • July 3, 2015
  • Area: City Center
  • Rooms : 303

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Studio Suite
Studio Suite


When would you like to stay at this hotel?

Features of Steigenberger Frankfurter Hof

24-hour front desk

24-hour room service



business center

car park


currency exchange


express check-in/check-out

facilities for disabled guests

family room

laundry service


luggage storage

meeting facilities


pets allowed


room service

safety deposit boxes


smoking area


Sports and Recreation

fitness center

hot tub






Wi-Fi in public areas


car park

valet parking


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Nestled in the heart of City Center, Steigenberger Frankfurter Hof is an ideal spot from which to discover Frankfurt am Main. With its location just 00.10 Km from the city center and 14.00 Km from the airport, this 5-star hotel attracts numerous travelers each year. No less exceptional is the hotel's easy access to the city's myriad attractions and landmarks, such as Goethe Home and Museum, Archeologic Museum, English Theatre.

At Steigenberger Frankfurter Hof, every effort is made to make guests feel comfortable. To do so, the hotel provides the best in services and amenities. For the comfort and convenience of guests, the hotel offers 24-hour front desk, 24-hour room service, facilities for disabled guests, express check-in/check-out, luggage storage.

Hotel accommodations have been carefully appointed to the highest degree of comfort and convenience. In some of the rooms, guests can find internet access – wireless (complimentary), air conditioning, heating, desk, mini bar. The hotel offers fantastic facilities, including hot tub, fitness center, sauna, spa, massage, to help you unwind after an action-packed day in the city. With an ideal location and facilities to match, Steigenberger Frankfurter Hof hits the spot in many ways.
Nestled in the heart of City Center, Steigenberger Frankfurter Hof is an ideal spot from which to di ... see more
For bookings inclusive breakfast children under 12 have a free breakfast.

One child from 13 to 16 years is charged EUR 30 per person per night in an extra bed.

The maximum number of extra beds in a room is 1.

Children and extra beds:
Infant 0-1 year(s)
Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-12 year(s)
Stay for free if using existing bedding.

Guests over 12 years old are considered as adults.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.

When booking more than 5 rooms, different policies and additional supplements may apply.

Breakfast Charge (when not included in room rate)
35 EUR

Check-In From
02:00 PM

Check-Out Until
12:00 PM

Distance from City Center
00.10 Km

Distance to Airport
14.00 Km

Internet Usage Fee

Non-Smoking Rooms / Floors

Number of Bars

Number of Floors

Number of Restaurants

Number of Rooms

Parking Fee (per day)
20 EUR

Room Voltage

Time to Airport (Minutes)

Year Hotel Built

Year Hotel Last Renovated

Steigenberger Frankfurter Hof Frankfurt am Main - Food, drink and entertainment Hofgarten
Breakfast restaurant
Steigenberger Frankfurter Hof Frankfurt am Main - Food, drink and entertainment Restaurant Francais
1 star gourmet restaurant
Steigenberger Frankfurter Hof Frankfurt am Main - Food, drink and entertainment Restaurant Oscars
Brasserie Style Restaurant
Steigenberger Frankfurter Hof Frankfurt am Main - Food, drink and entertainment Summer terrace
Summer terrace

Recent customer comments

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from 71 reviews

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (71)
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He B. Families with older children China, July 3, 2015
Good location and great staff

Convenient location , delicious food and great staff
Very comfortable, will come back in the future
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Agnes T. Couples Malaysia, April 12, 2015
Good location, clean & helpful staffs.

Location nearby shopping centre & attraction place.
Feel comfortable, clean & luxury room with big bathroom. Wifi speed fast, helpful & good attitude staffs. I will stay again for next visit.
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Thierry D. Business travelers France, March 11, 2015
Not a five star hotel

location, architecure, comfort of the room
This hotel is obviously a magnificent building. the newly refurbished rooms are a delight, BUT to be a real 5 stars, you need: - Not charging WIFI. The wifi is free but at slow speed. Charging customers who pay 500 euros per night for normal internet speed is ridiculous and is a major marketing mistakes. What is the point of alienating customers to gain pennies?? - The cleaning staff has missed an unpleasant stain in the bathroom for 2 days. Not acceptable in a 5 stars - Some of the staff is very competent ( the 2 concierges), some others belong in a lesser category hotel. - There has been a lengthly and total breakdown of internet (more than 18 hours). That can happen, yes, but in that case you handle the customers in a different way than "I am sorry, I do not know when the service will be restored..." In summary: expensive, disappointing. The management is not on top of things
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Katherine A. Business travelers Philippines, February 21, 2015
remarkable experience

staff, food and location
I have stayed in many expensive hotels but this hotel is really remarkable especially in terms of how the staff were towards their guests. They really do know what customer service is. The people made our stay pleasant. The location is very good and their restaurants are good too.
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Ann R. Solo travelers United Kingdom, December 14, 2014
5 Star Hotel let down by 3 Star Service

Location, decor, breakfast
Beautiful hotel let down by poor customer service, mistakes as Reservations, at breakfast and quite honestly not enough staff to deliver a 5 star experience.
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Ann S. Couples United States of America, December 10, 2014

Wonderful staff, quiet elegance, superb location
After hours jostling with the festive crowds at the Christmas markets, coming "home" to the Steinberger offered relaxation in elegant, luxurious settings yet with remarkably friendly and down-to-earth staff. Spa and wellness center are fantastic!
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Till V. Business travelers Germany, November 28, 2014
all great but...

room standard, location
Room service was not able to deliver breakfast on time; once too early and once too late; that's not acceptable for a $500/night hotel! And when I pointed out gently that I was not expecting her yet, the staff brining breakfast snapped "I was just sent up here" - which might be true, but was a highly unprofessional response. Also: *very* slow elevators, a bit tough on business travelers with a tight schedule
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Laurence K. Business travelers Lebanon, November 20, 2014

Room breakfast bar
Great stay with nice atmosphere
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Mohammed H. Business travelers Malaysia, November 18, 2014
Great place to stay

Luxury, comfort & locatiob
Comfortable and convenient. A great place to stay.
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Adam A. Business travelers Australia, November 2, 2014
Challenging Stay

Location, food, showers in grand deluxe rooms
Ok but first room had Mal functioning a/c and then in second room Internet signal strength was unacceptable. Housekeeping is more of a 3 star hotel in a developing country standard
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< Previous page 1 - 10 of 71 reviews Next page >

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What's nearby? / Directions

What's nearby?
  • Railway Station Main trainstation Frankfurt
  • Alte Oper
  • Kaiserdom
  • Goethehaus and Museum
  • Museumsufer
  • Exhibition Centre

Coming from the highway A5 to Nordwestkreuz Frankfurt:
Take the exit "Messe", "Theodor-Heuss-Allee", direction "Stadtmitte", driving towards "Friedrich-Ebert-Anlage", turn left into "Mainzer Landstrasse", turn right into Taunusanlage, keep straight on Gallusanlage, turn left into Kaiserstrasse, straight on to the Kaiserplatz and turn left into Kaiserstrasse. Drive right into the Bethmannstrasse (main entrance) where the doorman will assist.

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Customers like this hotel for:
Nearest transport:
  • Hauptwache Underground statio (0.4 Km / 5 min walk)
Area recommended for:
  • business
  • shopping
  • sightseeing
Distance to airport:
  • Frankfurt am Main International Airport (11.5 Km)
Customer comments:
  • "Friendly staff" , "Great location" , "Nice and clean"
Top attractions in the area:
  • Goethe Home and Museum (0.2 Km / 3 min walk)
  • Living XXL Restaurant Bar (0.2 Km / 3 min walk)
  • Vapiano Restaurant (0.3 Km / 4 min walk)
  • Main Tower (0.4 Km / 5 min walk)
Note: Distances are measured as a straight line, calculated from a starting point to a destination point.

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