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Steigenberger Frankfurter Hof

Am Kaiserplatz, City Center, Frankfurt am Main, Germany 60311 (Show on map)

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"Convenient location , delicious food and great staff..."

  • He, China
  • July 3, 2015
  • Area: City Center
  • Rooms : 303
  • Free Wi-Fi

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When would you like to stay at this hotel?

Features of Steigenberger Frankfurter Hof
Facilities

24-hour front desk

24-hour room service

airport transfer

babysitting

bar

business center

car hire

car park

coffee shop

concierge

currency exchange

daily housekeeping

elevator

express check-in/check-out

facilities for disabled guests

family room

fax machine

laundry service

library

lockers

luggage storage

meeting facilities

newspapers

pets allowed

photocopying

postal service

printer

restaurant

room service

safety deposit boxes

salon

shops

smoking area

taxi service

tours

wheelchair accessible

Sports and Recreation

fitness center

massage

sauna

spa

steamroom

 
Internet

free Wi-Fi in all rooms

Wi-Fi in public areas

 
Parking

car park

valet parking

 
Languages Spoken

Arabic

English

French

German

Italian

Japanese

Spanish

  

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Nestled in the heart of City Center, Steigenberger Frankfurter Hof is an ideal spot from which to discover Frankfurt am Main. With its location just 00.10 Km from the city center and 14.00 Km from the airport, this 5-star hotel attracts numerous travelers each year. No less exceptional is the hotel's easy access to the city's myriad attractions and landmarks, such as Goethe Home and Museum, Archeologic Museum, English Theatre.

At Steigenberger Frankfurter Hof, every effort is made to make guests feel comfortable. To do so, the hotel provides the best in services and amenities. For the comfort and convenience of guests, the hotel offers 24-hour front desk, 24-hour room service, facilities for disabled guests, express check-in/check-out, luggage storage.

Hotel accommodations have been carefully appointed to the highest degree of comfort and convenience. In some of the rooms, guests can find internet access – wireless (complimentary), air conditioning, heating, desk, mini bar. The hotel offers fantastic facilities, including hot tub, fitness center, sauna, spa, massage, to help you unwind after an action-packed day in the city. With an ideal location and facilities to match, Steigenberger Frankfurter Hof hits the spot in many ways.
Nestled in the heart of City Center, Steigenberger Frankfurter Hof is an ideal spot from which to di ... see more
For bookings inclusive breakfast children under 12 have a free breakfast.

One child from 13 to 16 years is charged EUR 30 per person per night in an extra bed.

The maximum number of extra beds in a room is 1.



Children and extra beds:
Infant 0-1 year(s)
Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-12 year(s)
Stay for free if using existing bedding.

Guests over 12 years old are considered as adults.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.


When booking more than 5 rooms, different policies and additional supplements may apply.


Breakfast Charge (when not included in room rate)
35 EUR

Check-In From
02:00 PM

Check-Out Until
12:00 PM

Distance from City Center
00.10 Km

Distance to Airport
14.00 Km

Internet Usage Fee
0 EUR

Non-Smoking Rooms / Floors
Yes

Number of Bars
1

Number of Floors
6

Number of Restaurants
4

Number of Rooms
303

Parking Fee (per day)
20 EUR

Room Voltage
220

Time to Airport (Minutes)
20

Year Hotel Built
1876

Year Hotel Last Renovated
2013

Steigenberger Frankfurter Hof Frankfurt am Main - Food, drink and entertainment Hofgarten
Breakfast restaurant

Recent customer comments

Filter by Traveler Type

 

Fantastic

8.4

from 71 reviews

Value for Money
7.6
Location
9.2
Staff Performance
8.3
Hotel Condition/Cleanliness
8.6
Room Comfort/Standard
8.5
Food/Dining
8.0
All reviews (71)
Sort by:
He B. Families with older children China, July 3, 2015
Good location and great staff

Convenient location , delicious food and great staff
9
Very comfortable, will come back in the future
Report this review
Agnes T. Couples Malaysia, April 12, 2015
Good location, clean & helpful staffs.

Location nearby shopping centre & attraction place.
8.7
Feel comfortable, clean & luxury room with big bathroom. Wifi speed fast, helpful & good attitude staffs. I will stay again for next visit.
Report this review
Thierry D. Business travelers France, March 11, 2015
Not a five star hotel

location, architecure, comfort of the room
6.3
This hotel is obviously a magnificent building. the newly refurbished rooms are a delight, BUT to be a real 5 stars, you need: - Not charging WIFI. The wifi is free but at slow speed. Charging customers who pay 500 euros per night for normal internet speed is ridiculous and is a major marketing mistakes. What is the point of alienating customers to gain pennies?? - The cleaning staff has missed an unpleasant stain in the bathroom for 2 days. Not acceptable in a 5 stars - Some of the staff is very competent ( the 2 concierges), some others belong in a lesser category hotel. - There has been a lengthly and total breakdown of internet (more than 18 hours). That can happen, yes, but in that case you handle the customers in a different way than "I am sorry, I do not know when the service will be restored..." In summary: expensive, disappointing. The management is not on top of things
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Katherine A. Business travelers Philippines, February 21, 2015
remarkable experience

staff, food and location
9.7
I have stayed in many expensive hotels but this hotel is really remarkable especially in terms of how the staff were towards their guests. They really do know what customer service is. The people made our stay pleasant. The location is very good and their restaurants are good too.
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Ann R. Solo travelers United Kingdom, December 14, 2014
5 Star Hotel let down by 3 Star Service

Location, decor, breakfast
8
Beautiful hotel let down by poor customer service, mistakes as Reservations, at breakfast and quite honestly not enough staff to deliver a 5 star experience.
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Ann S. Couples United States of America, December 10, 2014
Heavenly

Wonderful staff, quiet elegance, superb location
9.3
After hours jostling with the festive crowds at the Christmas markets, coming "home" to the Steinberger offered relaxation in elegant, luxurious settings yet with remarkably friendly and down-to-earth staff. Spa and wellness center are fantastic!
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Till V. Business travelers Germany, November 28, 2014
all great but...

room standard, location
8.7
Room service was not able to deliver breakfast on time; once too early and once too late; that's not acceptable for a $500/night hotel! And when I pointed out gently that I was not expecting her yet, the staff brining breakfast snapped "I was just sent up here" - which might be true, but was a highly unprofessional response. Also: *very* slow elevators, a bit tough on business travelers with a tight schedule
Report this review
Laurence K. Business travelers Lebanon, November 20, 2014
Luxury

Room breakfast bar
8.3
Great stay with nice atmosphere
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Mohammed H. Business travelers Malaysia, November 18, 2014
Great place to stay

Luxury, comfort & locatiob
9
Comfortable and convenient. A great place to stay.
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Adam A. Business travelers Australia, November 2, 2014
Challenging Stay

Location, food, showers in grand deluxe rooms
7.3
Ok but first room had Mal functioning a/c and then in second room Internet signal strength was unacceptable. Housekeeping is more of a 3 star hotel in a developing country standard
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< Previous page 1 - 10 of 71 reviews Next page >

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What's nearby? / Directions

What's nearby?
  • Railway Station Main trainstation Frankfurt
  • Alte Oper
  • Kaiserdom
  • Goethehaus and Museum
  • Museumsufer
  • Exhibition Centre


Directions
Coming from the highway A5 to Nordwestkreuz Frankfurt:
Take the exit "Messe", "Theodor-Heuss-Allee", direction "Stadtmitte", driving towards "Friedrich-Ebert-Anlage", turn left into "Mainzer Landstrasse", turn right into Taunusanlage, keep straight on Gallusanlage, turn left into Kaiserstrasse, straight on to the Kaiserplatz and turn left into Kaiserstrasse. Drive right into the Bethmannstrasse (main entrance) where the doorman will assist.

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Customers like this hotel for:
Nearest transport:
  • Hauptwache Underground statio (0.4 Km / 5 min walk)
Area recommended for:
  • business
  • shopping
  • sightseeing
Distance to airport:
  • Frankfurt am Main International Airport (11.5 Km)
Customer comments:
  • "Friendly staff" , "Great location" , "Nice and clean"
Top attractions in the area:
  • Goethe Home and Museum (0.2 Km / 3 min walk)
  • Living XXL Restaurant Bar (0.2 Km / 3 min walk)
  • Vapiano Restaurant (0.3 Km / 4 min walk)
  • Main Tower (0.4 Km / 5 min walk)
Note: Distances are measured as a straight line, calculated from a starting point to a destination point.

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