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About Steigenberger Frankfurter Hof

Description

Situated in City Center, Steigenberger Frankfurter Hof is the perfect place to experience Frankfurt am Main and its surroundings. The hotel lies 00.10 Km from the city center and provides accessibility to important town facilities. Also within easy reach are Goethe Home and Museum, Archeologic Museum, English Theatre.

The facilities and services provided by Steigenberger Frankfurter Hof ensure a pleasant stay for guests. To name a few of the hotel's facilities, there are free Wi-Fi in all rooms, printer, fax machine, photocopying, postal service.

In addition, all guestrooms feature a variety of comforts. Many rooms even provide television LCD/plasma screen, additional toilet, bathroom phone, carpeting, complimentary tea to please the most discerning guest. The hotel's recreational facilities, which include fitness center, sauna, spa, massage, steamroom are designed for escape and relaxation. Whatever your purpose of visit, Steigenberger Frankfurter Hof is an excellent choice for your stay in Frankfurt am Main.
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Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • taxi service
  • valet parking
  • car park
  • airport transfer
  • car hire
  • bicycle rental

Fitness & recreation

  • spa/sauna
  • gym/fitness
  • fitness center
  • sauna
  • spa
  • massage
  • steamroom

Food & beverage

  • 24-hour room service
  • room service
  • restaurant
  • coffee shop
  • bar

Pets

  • pets allowed

Cleaning services

  • daily housekeeping
  • laundry service
  • dry cleaning

Guest services

  • ticket service
  • postal service
  • express check-in/check-out
  • luggage storage
  • babysitting
  • newspapers
  • tours
  • concierge

On-site facilities

  • wheelchair accessible
  • facilities for disabled guests
  • elevator
  • library
  • salon
  • smoking area

Health and security

  • 24-hour front desk
  • safety deposit boxes
  • lockers

Business & money services

  • printer
  • photocopying
  • fax machine
  • meeting facilities
  • business center
  • currency exchange

Languages Spoken

  • English
  • Arabic
  • French
  • German
  • Hungarian
  • Italian
  • Japanese
  • Polish
  • Romanian
  • Russian
  • Spanish
  • Swedish
  • Turkish
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Policies

For bookings inclusive of breakfast, children under 13 years old will receive breakfast free of charge.

One child between 13 - 16 years old will be charged EUR 30 per person per night in an extra bed.

The maximum number of extra beds in a room is 1.

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-12 year(s) Stay for free if using existing bedding.
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 30 EUR
Breakfast Charge (when not included in room rate): 38 EUR
Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 00.10 Km
Distance to Airport: 14.00 Km
Internet Usage Fee: 0 EUR
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 6
Number of Restaurants: 4
Number of Rooms : 303
Parking Fee (per day): 20 EUR
Room Voltage: 220
Time to Airport (Minutes): 20
Year Hotel Built: 1872
Year Hotel Last Renovated: 2012
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Recent traveler reviews

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Excellent



  • Hotel Condition/Cleanliness 8.7
  • Facilities 8.0
  • Location 9.2
  • Room Comfort/Standard 8.5
  • Staff Performance 8.1
  • Value for Money 7.6
  • Food/Dining 7.9

9.2 Po W.
United Kingdom
May 05, 2016
Very good hotel
10 minutes walking distance to Central train Station

6.8 KyungLak L.
South Korea
April 05, 2016
Good Location. Free Wifi. Nearby S-Bahn and Subway
Hotel is center of the city. Shopping area. Good Breakfast. In the morning, when housekeeping man knocked the door for cleaning room, my wife requested him only change of towels in front of the door. No cleaning room. But he insisted to come into the room. Once he heard my voice from the shower room. He didn't come into room. It is very starange attitude. I am wondering what his intention was.

10 Roger H.
United Kingdom
January 26, 2016
Very nice place to stay
This is always an excellent high class hotel with outstanding service.

8.7 Carl K.
Mexico
November 05, 2015
Reliable and nice
Location, the sedate and pleasant Autorenbar, and excellent breakfast buffet
The only thing we observed was a team of two somewhat square persons dealing with the front desk. A yound lady was not good at multitasking and tensed very easily, which is not good reception human resources. Reception staff has to be resourcesfule and creative, and helpful in solving guests' issues.

10 Haitham H.
United States of America
October 30, 2015
Awesome hotel
Everything

9 He B.
China
July 07, 2015
Good location and great staff
Convenient location , delicious food and great staff
Very comfortable, will come back in the future

9.3 Wenshih H.
Taiwan
August 10, 2015
Classic and Histrionical hotel
Service, environment, and cleanliness
The hotel is definitely classic and histrionical, 100% worth to come visit!

8.7 Agnes T.
Malaysia
April 29, 2015
Good location, clean & helpful staffs.
Location nearby shopping centre & attraction place.
Feel comfortable, clean & luxury room with big bathroom. Wifi speed fast, helpful & good attitude staffs. I will stay again for next visit.

6.3 Thierry D.
France
March 13, 2015
Not a five star hotel
location, architecure, comfort of the room
This hotel is obviously a magnificent building. the newly refurbished rooms are a delight, BUT to be a real 5 stars, you need: - Not charging WIFI. The wifi is free but at slow speed. Charging customers who pay 500 euros per night for normal internet speed is ridiculous and is a major marketing mistakes. What is the point of alienating customers to gain pennies?? - The cleaning staff has missed an unpleasant stain in the bathroom for 2 days. Not acceptable in a 5 stars - Some of the staff is very competent ( the 2 concierges), some others belong in a lesser category hotel. - There has been a lengthly and total breakdown of internet (more than 18 hours). That can happen, yes, but in that case you handle the customers in a different way than "I am sorry, I do not know when the service will be restored..." In summary: expensive, disappointing. The management is not on top of things

9.7 Katherine G.
Philippines
April 07, 2015
remarkable experience
staff, food and location
I have stayed in many expensive hotels but this hotel is really remarkable especially in terms of how the staff were towards their guests. They really do know what customer service is. The people made our stay pleasant. The location is very good and their restaurants are good too.


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