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Customers like this hotel for:
    Nearest transport:
  • Hauptwache Underground statio (0.4 Km / 5 min walk)
    Area recommended for:
  • shopping
  • business
  • sightseeing
    Distance to airport:
  • Frankfurt am Main International Airport (11.5 Km)
    Customer comments:
  • "Friendly staff", "Great location", "Nice and clean"
    Top nearby attractions:
  • Goethe Home and Museum (0.2 Km / 3 min walk)
  • Living XXL Restaurant Bar (0.2 Km / 3 min walk)
  • Vapiano Restaurant (0.3 Km / 4 min walk)
  • Main Tower (0.4 Km / 5 min walk)

Note: Distances are measured as a straight line.

Steigenberger Frankfurter Hof

Am Kaiserplatz, City Center, Frankfurt am Main, Germany 60311 (Show on map)

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Features of Steigenberger Frankfurter Hof

Hotel Facilities

  • 24-hour front desk
  • 24-hour room service
  • airport transfer
  • babysitting
  • bar
  • business center
  • coffee shop
  • concierge
  • currency exchange
  • daily housekeeping
  • dry cleaning
  • elevator
  • express check-in/check-out
  • facilities for disabled guests
  • family room
  • fax machine
  • laundry service
  • library
  • lockers
  • luggage storage
  • meeting facilities
  • newspapers
  • pets allowed
  • photocopying
  • postal service
  • printer
  • restaurant
  • room service
  • safety deposit boxes
  • salon
  • smoking area
  • taxi service
  • ticket service
  • tours
  • wheelchair accessible

Sports and Recreation

  • fitness center
  • massage
  • sauna
  • spa
  • steamroom


  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park
  • valet parking

Languages Spoken

  • Arabic
  • English
  • French
  • German
  • Italian
  • Japanese
  • Russian
  • Spanish
  • Swedish
  • Turkish

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Hotel Description
Ideal for fun and relaxation, Steigenberger Frankfurter Hof is located in the City Center area of Fr...see more Ideal for fun and relaxation, Steigenberger Frankfurter Hof is located in the City Center area of Frankfurt am Main. Situated only 00.10 Km from the city center, guests are well located to enjoy the town's attractions and activities. Also within easy reach are Goethe Home and Museum, Archeologic Museum, English Theatre.

Steigenberger Frankfurter Hof also offers many facilities to enrich your stay in Frankfurt am Main. A selection of top-class facilities such as free Wi-Fi in all rooms, daily housekeeping, fax machine, photocopying, postal service can be enjoyed at the hotel.

All guest accommodations feature thoughtful amenities to ensure an unparalleled sense of comfort. The hotel's recreational facilities, which include fitness center, sauna, spa, massage, steamroom are designed for escape and relaxation. Enjoy unparalleled services and a truly prestigious address at the Steigenberger Frankfurter Hof.
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Food, drink and entertainment

Recent customer comments

Filter by Traveler Type
All reviews (74)

Business travelers (33)

Couples (17)

Solo travelers (9)

Families with young children (4)

Families with older children (6)

Groups (5)

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (74)
Sort by:
He B. Families with older children
China, July 07, 2015
Good location and great staff

Convenient location , delicious food and great staff
Very comfortable, will come back in the future
Wenshih H. Groups
Taiwan, August 10, 2015
Classic and Histrionical hotel

Service, environment, and cleanliness
The hotel is definitely classic and histrionical, 100% worth to come visit!
Agnes T. Couples
Malaysia, April 29, 2015
Good location, clean & helpful staffs.

Location nearby shopping centre & attraction place.
Feel comfortable, clean & luxury room with big bathroom. Wifi speed fast, helpful & good attitude staffs. I will stay again for next visit.
Thierry D. Business travelers
France, March 13, 2015
Not a five star hotel

location, architecure, comfort of the room
This hotel is obviously a magnificent building. the newly refurbished rooms are a delight, BUT to be a real 5 stars, you need: - Not charging WIFI. The wifi is free but at slow speed. Charging customers who pay 500 euros per night for normal internet speed is ridiculous and is a major marketing mistakes. What is the point of alienating customers to gain pennies?? - The cleaning staff has missed an unpleasant stain in the bathroom for 2 days. Not acceptable in a 5 stars - Some of the staff is very competent ( the 2 concierges), some others belong in a lesser category hotel. - There has been a lengthly and total breakdown of internet (more than 18 hours). That can happen, yes, but in that case you handle the customers in a different way than "I am sorry, I do not know when the service will be restored..." In summary: expensive, disappointing. The management is not on top of things
Katherine G. Business travelers
Philippines, April 07, 2015
remarkable experience

staff, food and location
I have stayed in many expensive hotels but this hotel is really remarkable especially in terms of how the staff were towards their guests. They really do know what customer service is. The people made our stay pleasant. The location is very good and their restaurants are good too.
Ann R. Solo travelers
United Kingdom, December 20, 2014
5 Star Hotel let down by 3 Star Service

Location, decor, breakfast
Beautiful hotel let down by poor customer service, mistakes as Reservations, at breakfast and quite honestly not enough staff to deliver a 5 star experience.
Ann S. Couples
United States of America, December 14, 2014

Wonderful staff, quiet elegance, superb location
After hours jostling with the festive crowds at the Christmas markets, coming "home" to the Steinberger offered relaxation in elegant, luxurious settings yet with remarkably friendly and down-to-earth staff. Spa and wellness center are fantastic!
Till W. Business travelers
Germany, December 03, 2014
all great but...

room standard, location
Room service was not able to deliver breakfast on time; once too early and once too late; that's not acceptable for a $500/night hotel! And when I pointed out gently that I was not expecting her yet, the staff brining breakfast snapped "I was just sent up here" - which might be true, but was a highly unprofessional response. Also: *very* slow elevators, a bit tough on business travelers with a tight schedule
Laurence K. Business travelers
Lebanon, November 24, 2014

Room breakfast bar
Great stay with nice atmosphere
Mohammed H. Business travelers
Malaysia, December 17, 2014
Great place to stay

Luxury, comfort & locatiob
Comfortable and convenient. A great place to stay.

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What's nearby? / Directions

What's nearby?

Railway Station Main trainstation Frankfurt
Alte Oper
Goethehaus and Museum
Exhibition Centre


Coming from the highway A5 to Nordwestkreuz Frankfurt:<BR> Take the exit "Messe", "Theodor-Heuss-Allee", direction "Stadtmitte", driving towards "Friedrich-Ebert-Anlage", turn left into "Mainzer Landstrasse", turn right into Taunusanlage, keep straight on Gallusanlage, turn left into Kaiserstrasse, straight on to the Kaiserplatz and turn left into Kaiserstrasse. Drive right into the Bethmannstrasse (main entrance) where the doorman will assist.