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More about this hotel:
    Nearest transport:
  • Hauptwache Underground statio (0.4 Km / 5 min walk)
    Area recommended for:
  • shopping
  • business
  • sightseeing
    Distance to airport:
  • Frankfurt am Main International Airport (11.5 Km)
    Customer comments:
  • "Friendly staff", "Great location", "Nice and clean"
    Top nearby attractions:
  • Goethe Home and Museum (0.2 Km / 3 min walk)
  • Living XXL Restaurant Bar (0.2 Km / 3 min walk)
  • Vapiano Restaurant (0.3 Km / 4 min walk)
  • Main Tower (0.4 Km / 5 min walk)

Note: Distances are measured as a straight line.

Steigenberger Frankfurter Hof

Am Kaiserplatz, City Center, Frankfurt am Main, Germany 60311

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Features of Steigenberger Frankfurter Hof


Hotel Facilities

  • 24-hour front desk
  • 24-hour room service
  • airport transfer
  • babysitting
  • bar
  • business center
  • coffee shop
  • concierge
  • currency exchange
  • daily housekeeping
  • dry cleaning
  • elevator
  • express check-in/check-out
  • facilities for disabled guests
  • family room
  • fax machine
  • laundry service
  • library
  • lockers
  • luggage storage
  • meeting facilities
  • newspapers
  • pets allowed
  • photocopying
  • postal service
  • printer
  • restaurant
  • room service
  • safety deposit boxes
  • salon
  • smoking area
  • taxi service
  • ticket service
  • tours
  • wheelchair accessible

Sports and Recreation

  • fitness center
  • massage
  • sauna
  • spa
  • steamroom

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Parking

  • car park
  • valet parking

Languages Spoken

  • Arabic
  • English
  • French
  • German
  • Italian
  • Japanese
  • Russian
  • Spanish
  • Swedish
  • Turkish

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Hotel Description
Well-positioned in City Center, Steigenberger Frankfurter Hof is the ideal point of departure for yo...see more Well-positioned in City Center, Steigenberger Frankfurter Hof is the ideal point of departure for your excursions in Frankfurt am Main. The hotel lies 00.10 Km from the city center and provides accessibility to important town facilities. Visitors to the hotel can take pleasure in touring the city's top attractions: Goethe Home and Museum, Archeologic Museum, English Theatre.

Steigenberger Hotels is renowned for its quality services and friendly staff, and Steigenberger Frankfurter Hof lives up to expectations. For the comfort and convenience of guests, the hotel offers free Wi-Fi in all rooms, daily housekeeping, fax machine, photocopying, postal service.

Steigenberger Frankfurter Hof is home to 303 bedrooms. All are tastefully furnished and many even provide such comforts as locker, closet, television in bathroom, dressing room, towels. The hotel offers wonderful recreational facilities such as fitness center, sauna, spa, massage, steamroom to make your stay truly unforgettable. Superb facilities and an excellent location make the Steigenberger Frankfurter Hof the perfect base from which to enjoy your stay in Frankfurt am Main.
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Recent customer comments

Filter by Traveler Type
All reviews (77)

Business travelers (35)

Couples (18)

Solo travelers (9)

Families with young children (4)

Families with older children (6)

Groups (5)

Excellent
8.4
Value for Money
7.7
Location
9.2
Staff Performance
8.3
Hotel Condition/Cleanliness
8.7
Room Comfort/Standard
8.5
All reviews (77)
Sort by:
Carl K. Couples
Mexico, November 05, 2015
Reliable and nice

Location, the sedate and pleasant Autorenbar, and excellent breakfast buffet
8.7
The only thing we observed was a team of two somewhat square persons dealing with the front desk. A yound lady was not good at multitasking and tensed very easily, which is not good reception human resources. Reception staff has to be resourcesfule and creative, and helpful in solving guests' issues.
Haitham H. Business travelers
United States of America, October 30, 2015
Awesome hotel

Everything
10
He B. Families with older children
China, July 07, 2015
Good location and great staff

Convenient location , delicious food and great staff
9
Very comfortable, will come back in the future
Wenshih H. Groups
Taiwan, August 10, 2015
Classic and Histrionical hotel

Service, environment, and cleanliness
9.3
The hotel is definitely classic and histrionical, 100% worth to come visit!
Agnes T. Couples
Malaysia, April 29, 2015
Good location, clean & helpful staffs.

Location nearby shopping centre & attraction place.
8.7
Feel comfortable, clean & luxury room with big bathroom. Wifi speed fast, helpful & good attitude staffs. I will stay again for next visit.
Thierry D. Business travelers
France, March 13, 2015
Not a five star hotel

location, architecure, comfort of the room
6.3
This hotel is obviously a magnificent building. the newly refurbished rooms are a delight, BUT to be a real 5 stars, you need: - Not charging WIFI. The wifi is free but at slow speed. Charging customers who pay 500 euros per night for normal internet speed is ridiculous and is a major marketing mistakes. What is the point of alienating customers to gain pennies?? - The cleaning staff has missed an unpleasant stain in the bathroom for 2 days. Not acceptable in a 5 stars - Some of the staff is very competent ( the 2 concierges), some others belong in a lesser category hotel. - There has been a lengthly and total breakdown of internet (more than 18 hours). That can happen, yes, but in that case you handle the customers in a different way than "I am sorry, I do not know when the service will be restored..." In summary: expensive, disappointing. The management is not on top of things
Katherine G. Business travelers
Philippines, April 07, 2015
remarkable experience

staff, food and location
9.7
I have stayed in many expensive hotels but this hotel is really remarkable especially in terms of how the staff were towards their guests. They really do know what customer service is. The people made our stay pleasant. The location is very good and their restaurants are good too.
Ann R. Solo travelers
United Kingdom, December 20, 2014
5 Star Hotel let down by 3 Star Service

Location, decor, breakfast
8
Beautiful hotel let down by poor customer service, mistakes as Reservations, at breakfast and quite honestly not enough staff to deliver a 5 star experience.
Ann S. Couples
United States of America, December 14, 2014
Heavenly

Wonderful staff, quiet elegance, superb location
9.3
After hours jostling with the festive crowds at the Christmas markets, coming "home" to the Steinberger offered relaxation in elegant, luxurious settings yet with remarkably friendly and down-to-earth staff. Spa and wellness center are fantastic!
Till W. Business travelers
Germany, December 03, 2014
all great but...

room standard, location
8.7
Room service was not able to deliver breakfast on time; once too early and once too late; that's not acceptable for a $500/night hotel! And when I pointed out gently that I was not expecting her yet, the staff brining breakfast snapped "I was just sent up here" - which might be true, but was a highly unprofessional response. Also: *very* slow elevators, a bit tough on business travelers with a tight schedule

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