Please note that snacks will be served upon check in. Due to the limited supply of the snack, please provide arrival time for reserve in advance.
Please note that the Straits Quay Service Suite is the chartered member of the Buckingham VIP Suites (UK), a prestigious certification body for concept VIP suites with personal check in service. There will be no lining-up for the guest and a specially assigned coordinator to assist guest upon arrival so please provide arrival time for the property in order to arrange this service for you. Please check in at Straits Quay Service Suite by seeking assistance at the Lobby Information Counter or go to "Dome" cafe lounge located beside the Information Counter. Guests are required to bring along the hotel voucher for check-in.
Effective from June 1, 2014, the City Council of Penang will impose a Local Council Tax of MYR 3 per room per night for 4 and 5-star hotels, and MYR 2 per room per night for 0 to 3-star hotels. The star rating will be in accordance to the rating from Local Council and should the rating differ from the website, the local council rating will apply. This fee is payable directly to the hotel upon check-in and is not included in the room rate and taxes stated herein.Children and extra beds:
Guests over 12 years old are considered as adults.
Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.