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Studio M Hotel

3 Nanson Road , Clarke Quay, Singapore 238910 (Show on map)

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Area: Clarke Quay Number of Rooms: 360
Free Wi-Fi

Recent customer reviews

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Very Good

7.6

from 8739 reviews

Value for Money
7.5
Location
7.8
Staff Performance
7.8
Hotel Condition/Cleanliness
8.2
Room Comfort/Standard
7.8
Food/Dining
6.8
All reviews (8739)
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Angeline Y. Couples Singapore, August 10, 2015
More like a 1* motel

Location
3
1. Front desk made us wait 2.5 hrs to get our room. By the time we got the room, it was already 5.15 pm. Hotel did not give any explanation, updates, or appropriate compensation while we sat in the miserable hotel cafe waiting for them to call my mobile phone. Front desk repeatedly said "we cannot give you a fixed timing" and even the hotel manager parroted the same thing. Gave us the impression that nobody knows what anybody else is doing, and they can't be bothered to address customers' concerns. I've travelled all over the world and even the crappiest hostels have never given me such an unacceptable response. 2. Room was awful, furnishings old and decaying. What’s on the hotel website is blatant misrepresentation! I don't mind living in a room of this condition, but if you're charging people S$300+ (after super hot deal discount) then this is unacceptable. 3. Even after waiting 2.5 hrs for our room, bathrobes were missing! 4. Guest room service staff rude and unprofessional. Dialled '0' for missing bathrobes. Later dialled again as kettle was faulty, and since I was on the line reminded them about bathrobes, and the guy suggested in a very sarcastic tone that I had only called 5 mins earlier so shouldn't be so impatient. Should've pointed out that I'd already waited for 2.5 hrs, and shouldn't even have to ask for missing bathrobes! 5. Layout a bad idea. Had to climb up and down the stairs to use the toilet. 6. Toilet was split into 3 parts - shower is extremely narrow and just enough for a thin person to soap the body; toilet bowl area is cramped and just enough to sit without our knees hitting the wall in front; sink is outside together with the living area which is very weird. 7. Bitten by mosquitoes throughout the night. Won't be surprised if there are puddles in the room breeding mosquitoes. 8. Constant sound of water from the plumbing just above bed. Distracting and the thought of someone using a toilet bowl above where we slept was simply unpleasant
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Yeeting L. Couples Malaysia, August 9, 2015
Studio m
5
The bedsheet and pillow sheet have black stain when arrived.
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Faizul M. Groups Singapore, August 9, 2015
Awesome stay @ studio m

Firstly is it unique 2 storey comfort. Second is its pleasant fragrance throughout the whole hotel. Lastly is its view of Clark Quay was awesome.
10
My cousins and I had a lot of fun during the stay during the Jubilee holidays. The view enabled us to see the fireworks too. Reception staff was very friendly and informative. The process of checking in and checking out was so fast and hassle free.
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Cheok B. Couples Singapore, August 9, 2015
Weekend Premier Loft

Location and ambience
5
Pretty disappointed with the way the room was maintained. The breakfast provided on the second floor served food that were cold. The rate paid for the room was pricey and the hotel is too overrated.
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Suzana R. Couples Singapore, August 9, 2015
My stay at Studio M

The staff there are so friendly especially The staff named Prem was so helpfull and assist us when we need help. I enjoyed my staycation very much.
7.3
It was great. They greated us as soon as we check in. The staff are friendly and helpful. Kudos to the staff at reception. prem! You are helpful! We were so happy.
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Khairul A. Couples Singapore, August 8, 2015
Easy access to entertainment outlets.

Quiet, comfortable, reasonably priced
9.7
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Nur F. Couples Singapore, August 8, 2015
Staycation 7 Aug

Clean, comfortable and friendly staff.
9.7
Enjoyable stay. :)
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Relan M. Families with young children Indonesia, August 8, 2015
Lofty experience

loft space, location, different
6.7
My 2nd time at the hotel, and i still like the loft experience. And we like to multi function usahe of the furniture. breakfast was standard. But with the price ahd have been better.
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Diosdado J. Couples Singapore, August 7, 2015
Not Comfortable
4.7
TV no extra power source! Wanted to use my laptop via hdmi but no power source near the TV for my laptop Not into stairs No enough space near the bed Mattress very soft Difficult to balance Phone instruction not useful, it is not correct
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Yi Y. Couples Singapore, August 7, 2015
Staycation

Room Special Loft Orientation; Nice toothbrush; Clean
8.7
The stay was comfortable and gave an nice experience on staying in an apartment with a loft. Everything was great except the small toilet and bathroom. Designer had done a good job to compromise the claustrophobic feeling e.g. foggy mirror in toilet to give a not so constricted feel. The bathroom was also equipped with minimalistic pop-out which satisfy showering needs.
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Customer Reviews - Studio M Hotel, Singapore

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