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2015
Very good 7.6
Based on 9805 reviews

Recent customer comments

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Very good



based on 9805 reviews
  • Cleanliness 8.1
  • Facilities 7.2
  • Location 7.8
  • Room Comfort/Standard 7.8
  • Service 7.8
  • Value for money 7.4
  • Food/Dining 6.8
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Danissa P.
Singapore
August 12, 2016
Good location but..
It was a nice hotel,hip and trendy but the smell of the bathroom really makes it worst.

Mohammad R.
Singapore
August 12, 2016
Birthday staycation
It's my wife birthday so i requested a swan towel set up with balloons. They made it happened as what i had requested. Thank you so much for that. But it was chargeable. It was a wonderful stay and thank you to the reservation staff who helped me throughout to make this surprise.

Adrian C.
Singapore
August 11, 2016
Check out late
Place were very clean.. But the hotel is quite hard to find ... Checking out timing is at 12pm.. i have tried to ask for a late check out.. But the staff ask for a upgrade of $30 to check out at 2pm.

Syling L.
Malaysia
August 11, 2016
when we arrive and no room for us.
2pm check in but 4smthg only got room for us.

Christoph L.
Austria
August 11, 2016
Nice hotel concept and super location.
Nice hotel concept and super location.

Aldo S.
Indonesia
August 11, 2016
This is a LOFT HOTEL
You have separate bed room on the upstair, the room very small

Chee Y.
Malaysia
August 11, 2016
Cozy & stylish room
Overall the hotel & the room is nice, cozy & comfortable. Though its a bit far from MRT but there isn't lack of nice restaurants nearby.

Dini E.
Indonesia
August 10, 2016
Clean n stylish room, high speed wifi,
Room for 3 guest, toiletries n blanket only for 2 guest.

Ivy L.
Singapore
August 10, 2016
Not too satisfied
Rooms are a little run down given the hip style of the hotel. Bathroom were so small that no hangers to hang towels and clothes will be wet for sure. Breakfast was really good and staff were friendly No Millienium points are given since booked through Agoda which should not be the case we are still supporting the hotel chain?

Leahandra D.
Philippines
August 10, 2016
Looks gorgeous outside, but horrible inside
Pros: location, free shuttle Cons: check in process- took us 1.5 hrs before we can check in. Staff not proactive enough. If we had not followed up, we may end up waiting for 2 hrs; cleanliness- throw pillow is so stinky. I think it hasn't been washed for so many years. Bed sheet has blood stains. Shower area exudes a sewer smell. Door handle is damaged. Toilet area does not have exhaust so just imagine if there are 4 people in the room need to poo - disgusting; Bfast - so-so. I am expecting more selection from this hotel. And hot water was in a coffee pot which was ok but placed way too high that only tall people can reach. Although the staff passed the hot water, what if it the guest won't be able to hold it correctly? The set up was so unsafe; Room - while loft looks good, we were given a room with 2 beds. One in the loft and the other one at the lower floor. Why are we even given this type of room when there is only 2 of us? TV transmission was so bad. Could not watch news from channel news Asia. We can only watch olympics that's it. We are not really happy with our experience. If this was a 4* hotel, I think a 2* or 3* hotels are even better. Not value for money at all.