Excellent 9.0
Based on 39 reviews

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About Sugar Hotel


Whether you're a tourist or traveling on business, Sugar Hotel is a great choice for accommodation when visiting Cape Town. Only 1.0 Km from the city center, the hotel's strategic location ensures that guests can quickly and easily reach many local points of interest. With its convenient location, the hotel offers easy access to the city's must-see destinations.

At Sugar Hotel, every effort is made to make guests feel comfortable. To do so, the hotel provides the best in services and amenities. The hotel provides free Wi-Fi in all rooms, daily housekeeping, luggage storage, Wi-Fi in public areas, valet parking to ensure our guests the greatest comfort.

The ambiance of Sugar Hotel is reflected in every guestroom. television LCD/plasma screen, internet access – wireless, internet access – wireless (complimentary), non smoking rooms, air conditioning are just some of the facilities that can be found throughout the property. The hotel offers an excellent variety of recreational facilities, including outdoor pool, indoor pool, spa, massage, garden. Sugar Hotel is your one-stop destination for quality hotel accommodations in Cape Town.
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  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • valet parking
  • car park
  • airport transfer

Fitness & recreation

  • spa
  • massage(s)

Swimming & soaking

  • outdoor pool
  • indoor pool

Food & beverage

  • room service
  • restaurant
  • bar


  • pets allowed

Cleaning services

  • daily housekeeping
  • laundry service

Guest services

  • luggage storage
  • tours
  • concierge

On-site facilities

  • family room
  • garden
  • shop(s)
  • smoking area

Business & money services

  • meeting facilities

Languages Spoken

  • English
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Child and extra bed policy
Infant 0-2 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-4 year(s) Must use an extra bed
  • Guests over 4 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 750 ZAR
Check-In From: :00 PM
Check-Out Until: 11:00 AM
Distance from City Center: 1.0 Km
Distance to Airport: 25.0 Km
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 3
Number of Restaurants: 1
Number of Rooms : 7
Time to Airport (Minutes): 20
Year Hotel Built: 2004
Year Hotel Last Renovated: 2011
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Recent customer comments

Filter by traveler type

  • Hotel Condition/Cleanliness 9.1
  • Facilities 7.0
  • Location 8.8
  • Room Comfort/Standard 9.2
  • Service 9.3
  • Value for Money 9.0
  • Food/Dining 8.8

Lei C.
March 27, 2016
The place is okay but not value for the money
The staff only..
the place is near to Victoria wharf but it doesn't seem to be quite a safe place to stay especially if you would like to go out at night. The hot water is very limited, can't even fill out the bathtub and has to wait for 20 min for another tank of hot water. The restaurant is overly expensive with very small portion of food. I would not recommend to stay here for that amount of money and it is not a 5 star hotel seriously

Christian S.
September 08, 2015
Excellent B&B
Breakfast, room, staff
Amazing room, awesome breakfast and very friendly staff

David E.
June 23, 2015
Lovely Capetonian Hospitality
Room's large and well appointed, friendly helpful staff and not too busy.
Great stay at this lovely hotel. It is small and so feels quite boutique. Staff were extremely friendly and very helpful. The rooms were large and very well appointed - huge bathroom. Only 1.5kms to V&A or centre of town, with some great bars and restaurant down the road in Greenpoint.

Sofia A.
South Africa
March 01, 2015
Superb outstanding
Excellent cuisine, superb service, lovely ambiance

Felix L.
United Kingdom
January 04, 2015
Great personalized service in beautiful setting
Big room and bathroom, recently refurbished, friendly & helpful staff
Great experience from the moment I entered the front door. Being only a small hotel, they knew who I was immediately on arrival. The room was beautifully furnished and the bathroom amazing - elegantly designed, very spacious and using local brand Charlotte Rhys toiletries which gave a fine touch. There was also a purified water source which is a nice plus. The only draw back was being a small hotel it was very difficult to book, so must book well in advance! The room safe was a little old, which for a country so concerned with security this was a small drawback on first arrival, though it worked properly.

David R.
South Africa
December 31, 2014
Sugar Hotel
Service, service, service

Timothy B.
November 20, 2014
Luxurious Boutique Hotel - Friendly and comfortabl
Staff, Location, room
This Boutique hotel in cape town ticks all the boxes. Extremely friendly and hospitable staff ensured our stay was perfect. The rooms were clean, quiet and extremely spacious, the bathroom was enormous and filled with luxurious amenities. The bed was large & comfy which made for an easy nights sleep after a long flight from Sydney. Location was spot on, short drive from the airport, short walk to the V&A waterfront and only a short drive to table mountain. With a lovely breakfast & safe/secure parking it really is impossible to fault this hotel. My one regret is that we only booked 2 nights.

rachel K.
September 16, 2014
Clean, cosy hotel with friendly staff
Clean and cosy boutique hotel. Reg staff, even the staff who serve breakfast is extremely friendly. Great to start ones day.

Tristan A.
United States
September 10, 2014
Spacious rooms and great breakfast
spacious, modern rooms + great value for money + awesome staff

Saudi Arabia
August 20, 2014
what a nice Hotel
good location, cleaness, good staff
it was so nice to stay in this wonderful Hotel