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Sugar Hotel

1 Main Road, Green Point, Cape Town, South Africa 8005

Recent customer reviews

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Excellent

9.0

based on 38 reviews

33 reviews in English

Value for Money
8.9
Location
8.8
Staff Performance
9.3
Hotel Condition/Cleanliness
9.1
Room Comfort/Standard
9.2
Food/Dining
8.8
All reviews (38)
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Lei C. Couples Macau, March 26, 2016
The place is okay but not value for the money

The staff only..
7.3
the place is near to Victoria wharf but it doesn't seem to be quite a safe place to stay especially if you would like to go out at night. The hot water is very limited, can't even fill out the bathtub and has to wait for 20 min for another tank of hot water. The restaurant is overly expensive with very small portion of food. I would not recommend to stay here for that amount of money and it is not a 5 star hotel seriously
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Christian S. Couples Switzerland, August 29, 2015
Excellent B&B

Breakfast, room, staff
10
Amazing room, awesome breakfast and very friendly staff
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David E. Couples Australia, June 20, 2015
Lovely Capetonian Hospitality

Room's large and well appointed, friendly helpful staff and not too busy.
9.3
Great stay at this lovely hotel. It is small and so feels quite boutique. Staff were extremely friendly and very helpful. The rooms were large and very well appointed - huge bathroom. Only 1.5kms to V&A or centre of town, with some great bars and restaurant down the road in Greenpoint.
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Sofia A. Business travelers South Africa, February 28, 2015
Superb outstanding

Excellent cuisine, superb service, lovely ambiance
10
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Felix L. Solo travelers United Kingdom, December 28, 2014
Great personalized service in beautiful setting

Big room and bathroom, recently refurbished, friendly & helpful staff
10
Great experience from the moment I entered the front door. Being only a small hotel, they knew who I was immediately on arrival. The room was beautifully furnished and the bathroom amazing - elegantly designed, very spacious and using local brand Charlotte Rhys toiletries which gave a fine touch. There was also a purified water source which is a nice plus. The only draw back was being a small hotel it was very difficult to book, so must book well in advance! The room safe was a little old, which for a country so concerned with security this was a small drawback on first arrival, though it worked properly.
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Rachel K. Couples Singapore, September 13, 2014
Clean, cosy hotel with friendly staff

Clean and cosy boutique hotel. Reg staff, even the staff who serve breakfast is extremely friendly. Great to start ones day.
8.3
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Tristan A. Couples United States of America, August 25, 2014
Spacious rooms and great breakfast

spacious, modern rooms + great value for money + awesome staff
9.7
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Houssin A. Solo travelers Saudi Arabia, July 31, 2014
what a nice Hotel

good location, cleaness, good staff
9
it was so nice to stay in this wonderful Hotel
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Lorraine E. Families with older children South Africa, July 21, 2014
Awesome

Staff. comfort, location
9.7
This is one of the best hotels we have stayed in. The rooms are spacious, comfortable and clean. I love the heated bathroom floor and towel rail. Nkosi is an amazing wonderful manager who is friendly and caring and will go out of his way to assist where he can. In a nutshell if you are looking for a wonderful deal. The Sugar Hotel is it!
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John T. Couples South Africa, June 16, 2014
Comfortable but nothing special

Location, location, location
6.3
Average, comfortable room but nothing special. Probably 4 star than 5 star as advertised
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