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Sugar Marina Resort - Fashion - Kata Beach

20/10 Kata Road, Kata Beach, Muang, Kata, Phuket, Thailand 83100 (Show on map)

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Formerly : Sugar Palm Resort - Kata Beach
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Area: Kata Number of Rooms: 108
Free Wi-Fi

Recent customer reviews

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Fantastic

8.2

from 1906 reviews

Value for Money
8.4
Location
8.8
Staff Performance
8.0
Hotel Condition/Cleanliness
8.1
Room Comfort/Standard
8.2
Food/Dining
7.5
All reviews (1906)
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Chung K. Couples Singapore, March 7, 2013
very nice and relaxed, pleasant staff

room, location, pool
7
Generally a very pleasant stay with nice and friendly staff but not overly friendly. Pool requires a bit more regular cleaning though as the floating debris was showing after couple of days. Beautiful hotel with not too many rooms which is nice, not too rowdy. Will definitely recommend to stay here if you are looking for value for money
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Christian A. Couples Sweden, March 3, 2013
Great hotel, good location

Clean and fresh rooms, close to the beach, Kata is at the moment my favorite in Phuket
7.7
I have lived in Phuket for a long time and went back for a short holiday here. The location is great, short walk to the beach. Only slept in the hotel but liked it. The pool is small and looks weird being black but why spend time in the pool when the sea is so close? The russians that stayed in the hotel where good, no late karaoke, no rude. Hope it stays that way. I had a motorbike, its dangerous but get you around a lot easier.
Restaurant Tip: Do not go to the big restaurants nearby, buy BBQ from the motorbikes in the night, eat at the small places with plastic chairs in the backstreets.
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Pui Y. Solo travelers Hong Kong, February 13, 2013
A central location in Kata

Good location and clean room
8
near shopping places and eateries. a convenient location to travelers visiting Kata the first time. Room wifi - fast and generally accessible in room. Generally recommend this hotel to those not aiming at the luxury type but just for a normal and accessible accommodation. A quite good boutique hotel.
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Catherine V. Couples Australia, February 7, 2013
Central Location, very basic, get what you pay for

Location
6.3
hotel was located very centrally on kata, 2 minute walk to the beach. staff very informative and kind. rock hard bed. green grime on the shower head. was nice to have free water, beer and coke can replaced each day.
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Usarat T. Couples Australia, February 1, 2013
Terrible customer service

Nothing I Liked
5
We're not staying here again. Wifi drops off all the time, even though we bought the deal with in-room wifi. When notified the customer service, he could not care any less. The bed bug kept biting us and again when notified the reception, nothing was done about it. We liked the location opposite the Kata beach, that's why we booked this hotel. But it is mediocre at best. Buffet breakfast is totally not worth paying for. You'd better off getting to the coffee shops within the 2-3 minutes radius.
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Michelle L. Families with older children New Zealand, January 29, 2013
Good Location

Good Location
4
Was very disappointed with Sugar Palm, staff not very friendly, we paid for a Deluxe pool view, we over looked an area fill with rubbish, we had about a 2ft pool view, so complained following day they moved us. When we checked out we were made to feel like criminals as they inspect the room before you leave, and told us we had taken a beach bag and was going to charge us, a sad ending to our holiday
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Angela K. Couples United Kingdom, January 18, 2013
Well situated but in need of some TLC

Great situation and close to great beach
6.7
Clean with good shower.Room could do with upgrade but had all requirements.Staff friendly and helpfully. Breakfast ok but needed extra touches to be special..
Travel tip: Probably one of best locations for quieter beach on Phuket. Be careful of staying on road adjacent to the Club Med resort as it stretches a long way and some hotels would mean a long walk round....
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Andrew M. Solo travelers Australia, January 14, 2013
nice place with helpful staff

decent variety with breakfast vouchers
6.3
A little tacky, the place could do with a re-vamp, full clean and upgrade the rooms in the first wing on the right, they are not pleasant at all. Poolside and pool view rooms the best option
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Boon S. Solo travelers Malaysia, January 6, 2013
Nice beach/ Nice location

Nice location with walking distance to Beach ( 100m walk) / Nice breakfast/ Convenience
8
Nice location with walking distance to beach ( 100m or 5 mins walk ). There are a lot of shops nearby & night markets , full of restaurent , Spa & convenience shops on the street in front of the hotel. Busy area & a lot happend at night.
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Kwok C. Families with young children United Kingdom, January 3, 2013
Great location, but that's about it

Great location
4
the sugar palm is very well situated, being only 5 minutes walk to kata beach. however, the hotel is very tired looking, the rooms were not very clean and the staff were neither friendly nor helpful. the selection at breakfast is extremely poor as is the quality of the food. we paid a lot of money to stay here as it was during the christmas holiday, but the price did not match the product.
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Customer Reviews - Sugar Marina Resort - Fashion - Kata Beach, Phuket

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