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Sugar Marina Resort - Fashion - Kata Beach

20/10 Kata Road, Kata Beach, Muang, Kata, Phuket, Thailand 83100 (Show on map)

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Formerly : Sugar Palm Resort - Kata Beach
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Area: Kata Number of Rooms: 108
Free Wi-Fi

Recent customer reviews

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Fantastic

8.2

from 1874 reviews

Value for Money
8.4
Location
8.8
Staff Performance
8.0
Hotel Condition/Cleanliness
8.1
Room Comfort/Standard
8.2
Food/Dining
7.5
All reviews (1874)
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Chingyu S. Groups Hong Kong, June 14, 2011
Good location but cleanliness & service are poor.

Only the location is the attractiveness.
4.3
We called out the air-cons dis-functional problem when the first night we arrived, they checked and calimed it was fixed but it didn't then we called out in the next morning and requested for room changing, but they kept us waiting in the lobby for 20mins, said they were fixing the air-cons right now, however, it still didn't work out. They refused for room changing without a proper reason as we have seen there were spare rooms available, unless we pay more to upgrade. It doesn't make sense to upgrade our room with costs under this circumstance. Also, the room was only clean on the sufrace, dirty inside. Some of their staffs are not with manner.
Apivat S. Solo travelers Thailand, June 14, 2011
nice hotel,5 min. walk to the beach,great service

great surfer hotel
6
the deluxe pool view infront of hotel is not perfect,wireless does not work,bad air circuration, 2,3,4th floor is better,anything else is fine,the water in the pool should be more clear...dvd is not working properly.the internet should be faster.do not have enought space for car park.anything else is fine enought
Hotel Feature Tip: relax on the pool after surfing
Christin J. Families with young children Indonesia, June 13, 2011
lovely hotel

near from the beach
8.7
nice hotel, near the beach, great location and staff
David N. Families with young children United Kingdom, June 12, 2011
Great hotel but breakfast is poor.

Convenience and value for money
8
Hotel and staff are great and good value for money - particularly in low season. However book without breakfast and eat breakfast elsewhere. The restaurant is “attached” to the hotel but I am not sure if it is run by the hotel or contracted out. The service is poor, the choice is not great, and they were constantly running out of food and would only prepare more when asked to so your eggs would get cold while they had to cook more bacon. This is a shame because it destroys the “feel good” impression created by the hotel. I would still recommend the hotel; just have breakfast somewhere else.
Norman D. Groups Philippines, June 12, 2011
The Best Hotel I booked in my visit to Phuket

Near Beach, Spacious Room, Clean, and Nice Staff
8
Nice to be in Sugar Palm Hotel. I admit to be first time I visited Phuket Thailand but really really good things I learnt about the place. Phi Phi Islands is one of the best places I visited when touring Phuket. For the hotel, I recommend this one if everyone likes to visit Phuket...nice to be back in future to Phuket....about the food, I just scouted on restaurants near the hotels because there are lots of foods to discover in nearby restos....
Mat K. Families with young children Australia, June 11, 2011
Great atmosphere and location

Location
9.3
stayed with family of 5, 2 rooms. close to the beach and public transport. great restaurants in walking distance and only a short tuk tuk ride into patong. great value for money!!!
Jai S. Couples New Zealand, June 10, 2011
Lovely hotel and service with a smile

the pool
8
gr8 time, if you want to do nothing but hang by the pool.
Tiauw H. Families with young children Indonesia, June 7, 2011
Good small hotel that lacks good service

Great location near to the beach, nice amenities, free wireless internet
7.7
the hotel is rather small and located nicely near the kata beach. hotel receptionists lack smiles and rather unprofessional in handling guest matters. the room that we got has a good size and nicely laid out with balcony overseeing the pool. the pool itself is a bit small, but it's quite nice. free wireless and free dvd borrowing is a plus. breakfast is also not bad. it's not far from the center of attractions in kata (restaurants/shopping areas), so the location of the hotel is a big plus.
Kai S. Families with young children United Kingdom, May 30, 2011
Good Location

The hotel is located near the beach & shop
7.3
Cleaness is not good, dust found on the room's door & TV shelve
Stephen M. Couples Australia, May 26, 2011
Great location friendly staff

Close to everthing beach,restaurants,massge shops
10
Had a problem with aircon one night and was fixed immediately.Nice pool but we did go to the beach most days.Staff very helpful whenever you ask for anything. Room service food good and cheap. Going back to Thailand next May and will stay at Sugar Palm. Comfortable Resort not five star but very good value for money.
Travel tip: Big Buddah and Simon Cabaret are a must see. Natalies restaurant has good food and very friendly staff. Happy Friend massage is also very good.

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Customer Reviews - Sugar Marina Resort - Fashion - Kata Beach, Phuket

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