Excellent 8.3
Based on 4032 reviews

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About Sugar Palm Grand Hillside Hotel

Description

A great family hotel that is nicely located on the beautiful Kata Beach, Sugar Palm Grand Hillside Hotel is well known for its white sands, clear water, and large limestone formations. The hotels 108 well-appointed rooms include great views, modern furniture, and tons of space to rest, work, or sleep. Swim a few laps in the hotels outdoor swimming pool or head straight out to the beautiful beaches of the Andaman Sea. For a nice relaxing day at the hotel, pamper yourself with great spa treatments, massages, and a soothing stay in the sauna or steam room. Back in the room, guests can enjoy room service, safety deposit boxes, and free Wi-Fi. A fitness center and meeting facilities are also available for guests use. For an enjoyable dining experience, take to the Mali Seafood Restaurant - well-known for its delicious seafood dishes and impeccable service. Modern luxuries merge with Thai culture and design to create an extraordinary hotel stay at the Sugar Palm Grand Hillside Hotel.
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Features

Internet

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • Taxi service
  • Car park
  • Airport transfer

Fitness & recreation

  • Fitness center
  • Sauna
  • Spa
  • Massage(s)

Swimming & soaking

  • Swimming pool [outdoor]

For kids

  • Swimming pool [kids]

Food & beverage

  • Room service
  • Restaurant(s)
  • Poolside bar
  • Bar

Pets

  • Pets allowed

Cleaning services

  • Daily housekeeping
  • Laundry service

Guest services

  • Newspapers
  • Tours
  • Concierge

On-site facilities

  • Elevator
  • Smoking area

Health and security

  • 24-hour security
  • 24-hour front desk
  • Safety deposit boxes

Languages spoken

  • English
  • Chinese (Mandarin)
  • Filipino
  • Japanese
  • Russian
  • Thai
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Policies

Please note that there is an additional charge for third person including children who stays without using extra bed. Please contact the hotel for more information.

Child and extra bed policy
Infant 0-3 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 4-12 year(s) Must use an extra bed
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Breakfast Charge (when not included in room rate): 530 THB
Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 30.00 Km
Distance to Airport: 50.00 Km
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 9
Number of Restaurants: 1
Number of Rooms : 106
Time to Airport (Minutes): 50
Year Hotel Built: 2009
Year Hotel Last Renovated: 2013
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Recent customer comments

Filter by traveler type
Excellent



  • Cleanliness 8.5
  • Facilities 7.9
  • Location 8.3
  • Room Comfort/Standard 8.3
  • Service 8.4
  • Value for money 8.6
  • Food/Dining 7.4

Jerry E. from Israel
Families with older children
Stayed one night in August 2016
Big clean rooms but nothing else
Pros: big, clean rooms, close to beach Cons: totally bland hotel, disinterested staff, facilities unavailable, poorly designed hotel While comfortable and good value, especially in off-season, totally forgettable stay
Reviewed August 19, 2016

Zane G. from United Arab Emirates
Families with young children
Stayed 6 nights in August 2016
Good location
Nice Hotel but needs general maintenance and a tidy up to bring it back up to its former standard. No hot water was an issue meaning room changes. The cleanliness of the rooms was also not the best. The location is good and the breakfast is also good.
Reviewed August 15, 2016

Hsien K. from Singapore
Groups
Stayed 4 nights in August 2016
Bad Experience
Arrived and was told room all full and need to transfer to another hotel that is out of no where. Staff said no choice but I already booked and paid. After insisted to see hotel manager, then the staff said they will provide the rooms. If never insisted, will be con by them. Room has 4 towels, 2 white and 2 beach towels. Stayed 4 nights, housekeeping never change the white towel at all!
Reviewed August 15, 2016

Tony M. from Ireland
Couples
Stayed 2 nights in August 2016
Everything we were looking for
This is a great hotel close to all you need in the Karon/Kata area. Great size rooms. Clean and bright with a great big bath tub for a bonus. Balcony with a great view of the beach. Great for any type traveller. Very well priced.
Reviewed August 09, 2016

craig L. from United Kingdom
Solo travelers
Stayed one night in August 2016
nice hotel and staff
Philippine staff were very nice and efficient (waiting for checkout was a bit long but ..) Hotel is in a good location and can walk to the beach in a few minutes. i got a free upgrade as the room i booked was full so i had a jacuzzi on the balcony and seaview...kind of overlooked in the jacuzzi tho!! gym was out of order but at around 2000b it was a good deal for low season. pools are nice too...breakfast was a decent selection for the price too...also a free beer in the fridge and free cocktail on the rooftop bar... a low season bargain for sure and would stay again
Reviewed August 09, 2016

Raweewan M. from Thailand
Couples
Stayed one night in August 2016
Hotel
Good hotel hop to go back again
Reviewed August 08, 2016

June A. from Singapore
Couples
Stayed one night in July 2016
Comfortable stay
Few minutes walk to sea side,room is big and clean, surrounding a lot of restaurants , massage .
Reviewed August 04, 2016

Andy P. from Australia
Solo travelers
Stayed 2 nights in July 2016
Great Hotel and location
Great hotel and within walking distance of everything Kata has to offer. Fantastic pools and great view from the 7th floor bar. The staff where OK, its just that they are so disengaged, bored or there is low moral. They attend work but don't have that caring attitude you associate with Thai hospitality.
Reviewed August 02, 2016

Andy P. from Australia
Solo travelers
Stayed 2 nights in July 2016
Great Hotel and location
Great hotel and breakfast service, great location for quick access to Kata centre and everything is walking distance. The pools are fantastic and the 7th floor bar view is outstanding. The staff where OK, its just that they are so disengaged, bored or there is low moral. They attend work but don't have that caring attitude you associate with Thai hospitality. Shame as I would go back otherwise.
Reviewed August 02, 2016

Roselynn P. from Malaysia
Couples
Stayed one night in July 2016
Enjoy staying in this hotel
Like the staff very friendly. Very enjoyable staying in this hotel with the jacuzzi in the room. Worth it for the money that you pay for.
Reviewed August 01, 2016



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