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Excellent 8.3
Based on 3974 reviews

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About Sugar Palm Grand Hillside Hotel

Description

A great family hotel that is nicely located on the beautiful Kata Beach, Sugar Palm Grand Hillside Hotel is well known for its white sands, clear water, and large limestone formations. The hotels 108 well-appointed rooms include great views, modern furniture, and tons of space to rest, work, or sleep. Swim a few laps in the hotels outdoor swimming pool or head straight out to the beautiful beaches of the Andaman Sea. For a nice relaxing day at the hotel, pamper yourself with great spa treatments, massages, and a soothing stay in the sauna or steam room. Back in the room, guests can enjoy room service, safety deposit boxes, and free Wi-Fi. A fitness center and meeting facilities are also available for guests use. For an enjoyable dining experience, take to the Mali Seafood Restaurant - well-known for its delicious seafood dishes and impeccable service. Modern luxuries merge with Thai culture and design to create an extraordinary hotel stay at the Sugar Palm Grand Hillside Hotel.
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Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • taxi service
  • car park
  • airport transfer

Fitness & recreation

  • fitness center
  • sauna
  • spa

Swimming & soaking

  • outdoor pool

For kids

  • pool (kids)

Food & beverage

  • room service
  • restaurant
  • poolside bar
  • bar

Cleaning services

  • daily housekeeping
  • laundry service

Guest services

  • newspapers
  • tours
  • concierge

On-site facilities

  • elevator
  • smoking area

Health and security

  • 24-hour security
  • 24-hour front desk
  • safety deposit boxes

Business & money services

  • meeting facilities

Languages Spoken

  • English
  • Japanese
  • Russian
  • Thai
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Policies

Please note that there is an additional charge for third person including children who stays without using extra bed. Please contact the hotel for more information.

Child and extra bed policy
Infant 0-3 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 4-12 year(s) Must use an extra bed
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Breakfast Charge (when not included in room rate): 530 THB
Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 30.00 Km
Distance to Airport: 50.00 Km
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 9
Number of Restaurants: 1
Number of Rooms : 106
Time to Airport (Minutes): 50
Year Hotel Built: 2009
Year Hotel Last Renovated: 2013
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Recent customer comments

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Excellent



  • Hotel Condition/Cleanliness 8.5
  • Facilities 8.1
  • Location 8.3
  • Room Comfort/Standard 8.3
  • Service 8.4
  • Value for Money 8.6
  • Food/Dining 7.4

6.4 Doris H.
Singapore
June 25, 2016
Some staffs are friendly some are not!
Overall stay in enjoyable only that water is cut off due to pipe burst and electric is off for a day due to monsoon season

7.2 Ian L.
Singapore
June 20, 2016
Value for money but lots of room for improvement
Generally, we enjoyed our stay here - pool just outside the balcony with great view and the water was really clean. However we had a wee bit of difficulty communicating with most of the staff. There was a female Filipino staff who had better English and understood our needs and thus served us better. Motorbike rental and airport transfer requests were handled well. Location is good. Just have to go up a bit of a slope when getting to the resort (and also down when going out). If you're looking to workout at the gym, I suggest going to supa Muay Thai gym instead of the resort's as it is poorly equipped.

9.2 huoyuan Z.
China
June 17, 2016
Recommended
Nice hotel, reasonable price, the location is not bad, the staffs are very friendly and helpful.

8 Seow L.
Singapore
June 15, 2016
Nice hotel sitting at the hillside. Short walk to the beach. Cosy and quite place to relax.
We like the sea view and the pool also.

10 Daniel M.
South Africa
June 14, 2016
All you expect it to be
Great hotel, friendly staff, good location, spacious rooms. Highly recommended.

8.8 Hang D.
Vietnam
June 13, 2016
Great hotel
We arrived at the hotel around 9 p.m. It was quite dark outside, but whencom inside, we loved it. Great location, just 2 mins walking to Kata beach. Staff is helpful. I will come back the next time if have chance

5.6 Chin T.
Malaysia
June 05, 2016
Just feel something not right.
Inconvenient because need 2 different lifts to reach the room.

8 Lukas P.
Lithuania
May 31, 2016
Nice Hotel at Kuta area
got a good deal, room 1901 has the best view in hotel (Jacuzzi room)

8.4 Adrian H.
Singapore
May 27, 2016
Relaxation
Hotel is conveniently located, food and shops are just minutes away and the beach too. Btw be very careful as in my opinion the wave is too strong for swimming. The breakfast is ok nothing great. During our stay from 22nd to 26th May the power went off and on immediately a few times and i thought this was quite normal as i encountered it at the some restaurants too. On our last morning, heavy rain and howling wind in the early morning, then blackout around 7am and it came on only around 11am. I think this is not acceptable as the hotel should have some from of backup generator. But i do note that not the whole hotel suffer the same fate, bcos the lower floors and lobby are fine. Having said that, very high chance i would stay here in my next trip. Nice view, nice pool and very clean which is my priority.

8.8 Andrew K.
United Kingdom
May 20, 2016
Good stay again
Pool access Is recommended


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