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About Sugar Palm Grand Hillside Hotel

Description

A great family hotel that is nicely located on the beautiful Kata Beach, Sugar Palm Grand Hillside Hotel is well known for its white sands, clear water, and large limestone formations. The hotels 108 well-appointed rooms include great views, modern furniture, and tons of space to rest, work, or sleep. Swim a few laps in the hotels outdoor swimming pool or head straight out to the beautiful beaches of the Andaman Sea. For a nice relaxing day at the hotel, pamper yourself with great spa treatments, massages, and a soothing stay in the sauna or steam room. Back in the room, guests can enjoy room service, safety deposit boxes, and free Wi-Fi. A fitness center and meeting facilities are also available for guests use. For an enjoyable dining experience, take to the Mali Seafood Restaurant - well-known for its delicious seafood dishes and impeccable service. Modern luxuries merge with Thai culture and design to create an extraordinary hotel stay at the Sugar Palm Grand Hillside Hotel.
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Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • taxi service
  • car park
  • airport transfer

Fitness & recreation

  • spa/sauna
  • gym/fitness
  • fitness center
  • sauna
  • spa

Swimming & soaking

  • swimming pool
  • outdoor pool

For kids

  • pool (kids)

Food & beverage

  • room service
  • restaurant
  • poolside bar
  • bar

Cleaning services

  • daily housekeeping
  • laundry service

Guest services

  • newspapers
  • tours
  • concierge

On-site facilities

  • elevator
  • smoking area

Health and security

  • 24-hour security
  • 24-hour front desk
  • safety deposit boxes

Business & money services

  • meeting facilities

Languages Spoken

  • English
  • Japanese
  • Russian
  • Thai
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Policies

Please note that there is an additional charge for third person including children who stays without using extra bed. Please contact the hotel for more information.

Child and extra bed policy
Infant 0-3 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 4-12 year(s) Must use an extra bed
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Breakfast Charge (when not included in room rate): 530 THB
Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 30.00 Km
Distance to Airport: 50.00 Km
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 9
Number of Restaurants: 1
Number of Rooms : 106
Time to Airport (Minutes): 50
Year Hotel Built: 2009
Year Hotel Last Renovated: 2013
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Recent customer comments

Filter by traveler type
All reviews (3952)

Business travelers (64)

Couples (2447)

Solo travelers (473)

Families with young children (323)

Families with older children (245)

Groups (400)

Excellent
8.3
Hotel Condition/Cleanliness
8.5
Facilities
7.9
Location
8.3
Room Comfort/Standard
8.3
Staff Performance
8.4
Value for Money
8.6
Food/Dining
7.4

8.4 Adrian H.
Singapore
May 27, 2016
Relaxation
Hotel is conveniently located, food and shops are just minutes away and the beach too. Btw be very careful as in my opinion the wave is too strong for swimming. The breakfast is ok nothing great. During our stay from 22nd to 26th May the power went off and on immediately a few times and i thought this was quite normal as i encountered it at the some restaurants too. On our last morning, heavy rain and howling wind in the early morning, then blackout around 7am and it came on only around 11am. I think this is not acceptable as the hotel should have some from of backup generator. But i do note that not the whole hotel suffer the same fate, bcos the lower floors and lobby are fine. Having said that, very high chance i would stay here in my next trip. Nice view, nice pool and very clean which is my priority.

8 Lukas P.
Lithuania
May 31, 2016
Nice Hotel at Kuta area
got a good deal, room 1901 has the best view in hotel (Jacuzzi room)

8.8 Andrew K.
United Kingdom
May 20, 2016
Good stay again
Pool access Is recommended

8 Eileen L.
Singapore
May 17, 2016
2nd stay
Love that it's on the hillside so it's away from the streets. Booked both a standard and a pool access room. Both were nice and clean. Only problem we had was the slow drainage in the shower. The hotel is not big, but it does have a little of everything, spa, restaurant, bar. The staff works hard, esp transporting people up and down the hill. Install more elevators?

8.8 Phubet P.
Thailand
May 01, 2016
Good
Very Good

7.6 Maria F.
Denmark
April 24, 2016
Good hotel
Good hotel with a great location. A bit uphill with the last part quite steep. Large rooms

6.4 Shirley L.
Singapore
April 25, 2016
Nice and quiet place
The hotel is very clean and nice. But do request for low floors as you will have to take a second lift to the higher level. The hotel is that it is up a slope. So if you do not have a transport, you have to climb up and down the steep slope. If you need transport, the hotel can provide rental. The price of a motorbike is 250 baht. You have to either put a deposit of 3000 baht or a passport. Only issue with the transport is the timing to return is very very inflexible and the hotel staff on duty didnt provide much assistance to help me contact the rental company when its time to return thr vehicle. I had to ask them repeatedly to call before they picked up the phone reluctantly.

10 Linda G.
Sweden
April 21, 2016
Perfect holiday!
Great hotel and Great Staffan! Makes you feel welcome and taken care of! IF it is anything, they can arrange an fix!

8 Suntorn P.
Thailand
May 02, 2016
Location, Room, View is very dood.
Good

10 Peera K.
Thailand
April 15, 2016
Unexpectedly great
Helpful, nice view, good breakfast, big room, reasonable price. I sure will be back


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