Excellent 8.3
Based on 4003 reviews

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About Sugar Palm Grand Hillside Hotel

Description

A great family hotel that is nicely located on the beautiful Kata Beach, Sugar Palm Grand Hillside Hotel is well known for its white sands, clear water, and large limestone formations. The hotels 108 well-appointed rooms include great views, modern furniture, and tons of space to rest, work, or sleep. Swim a few laps in the hotels outdoor swimming pool or head straight out to the beautiful beaches of the Andaman Sea. For a nice relaxing day at the hotel, pamper yourself with great spa treatments, massages, and a soothing stay in the sauna or steam room. Back in the room, guests can enjoy room service, safety deposit boxes, and free Wi-Fi. A fitness center and meeting facilities are also available for guests use. For an enjoyable dining experience, take to the Mali Seafood Restaurant - well-known for its delicious seafood dishes and impeccable service. Modern luxuries merge with Thai culture and design to create an extraordinary hotel stay at the Sugar Palm Grand Hillside Hotel.
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Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • taxi service
  • car park
  • airport transfer

Fitness & recreation

  • fitness center
  • sauna
  • spa
  • massage

Swimming & soaking

  • outdoor pool

For kids

  • pool (kids)

Food & beverage

  • room service
  • restaurant
  • poolside bar
  • bar

Pets

  • pets allowed

Cleaning services

  • daily housekeeping
  • laundry service

Guest services

  • newspapers
  • tours
  • concierge

On-site facilities

  • elevator
  • smoking area

Health and security

  • 24-hour security
  • 24-hour front desk
  • safety deposit boxes

Business & money services

  • meeting facilities

Languages Spoken

  • English
  • Chinese (Mandarin)
  • Filipino
  • Japanese
  • Russian
  • Thai
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Policies

Please note that there is an additional charge for third person including children who stays without using extra bed. Please contact the hotel for more information.

Child and extra bed policy
Infant 0-3 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 4-12 year(s) Must use an extra bed
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Breakfast Charge (when not included in room rate): 530 THB
Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 30.00 Km
Distance to Airport: 50.00 Km
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 9
Number of Restaurants: 1
Number of Rooms : 106
Time to Airport (Minutes): 50
Year Hotel Built: 2009
Year Hotel Last Renovated: 2013
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Recent customer comments

Filter by traveler type
Excellent



  • Hotel Condition/Cleanliness 8.5
  • Facilities 8.0
  • Location 8.3
  • Room Comfort/Standard 8.3
  • Service 8.4
  • Value for Money 8.6
  • Food/Dining 7.4

Ke L.
Malaysia
July 20, 2016
Good
enjoyed our 4 days 3 nights stay in this hotel~ staff were all very friendly, good location just have to climb a hill when u go back to the hotel~ 10-15 minutes walk to kata beach~ a lot of 7-11 and family mart around the area...

Pavel L.
Russia
July 18, 2016
Good hotel, excellent location, very friendly staff
Everything was as expected. Thankful to the staff for the effort to make my stay comfortable.

Jerilyn L.
Singapore
July 17, 2016
5D4N stay
Positives - Away from the hustle and bustle of Patong - Spacious room - Good shower Negatives - Contacted the hotel via email a few days before and gave them my credit card information to confirm the booking. When I reached the airport there was no one waiting for us. I managed to contact the hotel based on the number they gave me, and they said they couldn't find my booking. They asked if I could take a taxi over myself. When i reached the hotel, I asked again what had gone wrong. They then said it was a mix up. And that was it. - About a 400 baht ride to Patong All in all, the room was great. However, the staff were abit nonchalant about everything.

devicca A.
Indonesia
July 15, 2016
you can walk to Kata Beach
the hotel is big with 5 levels of swimming pools. you have to try sitting on the rooftop

Tushar A.
India
July 15, 2016
Review
Nice rooms, helpful staff...

Faisal H.
Malaysia
July 14, 2016
Bad Accessibility
Poor access planning, not kid friendly

Lee Y.
Malaysia
July 13, 2016
Spacious room, near Kata beach
Near to kata beach (5min walk), quite far from Patong. Spacious room with a bit sea view for higher floor rooms, a bit tedious to walk up the hill to enter the hotel lobby & rooms. Normal breakfast, could be better if changing the menu from day to day. Friendly staff

chern L.
Singapore
July 08, 2016
Cheap & convenient hotel
Stayed at Kata beach previously and this hotel was within walking distance to restaurants, the beach and the rooms were decent enough for the price. Only thing is you'll have to be prepared to walk up a steep slope back to the hotel. Nonetheless, the rooms were clean and the free minibar was a surprise. Much better than stay in busy Patong.

Jamie S.
Australia
July 07, 2016
Past its prime
I have stayed here twice before (3 years ago was last visit) and noticed the facilities are run down and staff not very accomadating. Breakfast was very average. I will not stay here again.

Isaac M.
Israel
June 30, 2016
Everything Very good . Location, Big room and Clean , Staff, Nice view.
Everything Very good . Location, Big room and clean room, Staff, Nice view.



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