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Excellent 8.3
Based on 3978 reviews

Recent customer comments

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Excellent



based on 3978 reviews
  • Hotel Condition/Cleanliness 8.5
  • Facilities 8.0
  • Location 8.3
  • Room Comfort/Standard 8.3
  • Service 8.4
  • Value for Money 8.6
  • Food/Dining 7.4

7.7 Mei K.
Malaysia
July 12, 2011
Nice hotel with a beautiful view
like the pool access and breakfast, plus its walking distance to shops and beach
We enjoyed our stay and time. Staff are polite and friendly. will definitely make another trip here.

8.3 dedy L.
Indonesia
July 09, 2011
nice and comfy hotel
great location, nice room, friendly staff, cheap price
like i said above, the location is great, only 5 mins walk to the beach, near 711 so you can buy some snacks or drinks. nice hotel, clean, you can have a private pool or jacusi as you request it. friendly staff available 24 hours. and you can have all that in a very affordable price.

8 Robin B.
United Kingdom
July 09, 2011
Modern hotel, great facilities with a great price
Great night-time views
the hotel is on a hill overlooking the town, quite stunning views at the very top with its tiered pools. the room was large with the necessary features, comfy bed, hd-tv + dvd, kettle ( free coffee & tea ), safety deposit box, fridge with a large bath and shower room, the only con was that we would of preferred to have the walls painted then grey cement everywhere, a bit too minimalistic. the wi-fi in our room was slow but can’t argue as it was free. our room also had a large balcony with amazing views towards the sea and town as the sun went down. as the hotel is built on a hillside then it’s not your usual jump in the lift from the reception to your floor and room in a second. we were at the top but we didn’t mind the small steady climb and multi-layered walk to the room. it was actually very nice walk/climb without using the lifts at night when the wild life came out amongst the lush gardens.

8.7 Nagi C.
Australia
July 02, 2011
Quite and relaxing hotel, close to beach
Clean and modern hotel
Great location couple out of the main road. New hotel with modern furniture

8 Arno M.
Netherlands
July 01, 2011
Great hotel, good location and clean rooms.
Room layout and design, pool access from room, iMac mini in room, wifi, free dvd's.
This is one fine hotel. I've seen plenty, but this one just have that feel that makes you relax at a good location near the beach. No extra cost for trivial things like rent DVD's, internet or printing. The downsides are only you have to walk quite a steep little bit uphill. Also some of the staff aren't as friendly as they could/should be, but others were overly friendly and helpful. There is no restaurant, only for breakfast. The one close, across the street, isn't very good. So just walk downstairs for better food. Also i don't see the extra value in seaview, as with some luck (or ask) you have seaview from your pool access room as well for the same price. It's pricey with the regular prices. The prices on Agoda make it really a good value hotel. So book online ;) Other that that, everything is superb.

8.3 Donna S.
Ireland
June 30, 2011
Fabulous hotel with ocean and pool view
jacuzzi bath on the balcony & loads of pools to choose from
had a great time here and staff were really helpful. there's a lovely restaurant across the road with lovely staff as well.

10 lee W.
Australia
June 29, 2011
awesome value service and location
location and view
This hotel was one of the cheapest and yet i was so happy with all aspects. Peaceful but located next to the action if so desired. Breakfast was great, rooms are spacey, really hard to find a negative. Would recommend to all. And i will be back.

8 Matt W.
Australia
June 28, 2011
Nice hotel for such a good price
Pool, value for money
we found this hotel to be really good value! the rooms were clean, comfortable and was really nice to have a balcony. pool's were fantastic!! the staff gave us an upgrade for free as all of the rooms we reserved were booked. staff were very polite and helpful with some speaking english better than others. we even asked for an extra night and they looked after us no problems. kata was a great location if you want to stay in a more quieter part of phuket but if you want to do lots around patong i would recommend staying closer as it takes a while to get to and from.

8.7 Sin L.
Malaysia
June 28, 2011
Modern hotel, awesome facilities and great service
Free wifi through out the stay in the hotel room and big bathtub
had a lovely 4d3n stay and we received a very warm reception from the staffs. the hotel pics you see in the agoda website is true to what you will get there. in short, the hotel has met my expectations and i could only hope for them to become better. looking forward to staying in sugar palm grand hillside again!

8.3 Riesta K.
Indonesia
June 28, 2011
I Love It!
Best design , I love the room !
i stayed at sugar palm grand hillside on 8 may 2011 until 10 may 2011. it was great, i love the design of the room, its quite big. the bathroom is also big, it has a big and comfort bath tub and shower. and the you can see the bathroom from the room , because its only separated by glass and curtain, this room is great especially for couple, too bad i was there with my friends. the staffs are nice and helping. but you will be tired if you got the room in the second building, because it is on the top of hill, so you have to go to the room through the 1st building by 2 lifts, first lift is to take you to 2nd floor of 1st building, then you have to go to the second lift to take you to the 6th floor of the 1st building, then walk up the hill to go to the room...it was quite exhausting for me... overall i love this hotel!!