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Excellent 8.3
Based on 3997 reviews

Recent customer comments

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Excellent



based on 3997 reviews
  • Hotel Condition/Cleanliness 8.5
  • Facilities 8.0
  • Location 8.3
  • Room Comfort/Standard 8.3
  • Service 8.4
  • Value for Money 8.6
  • Food/Dining 7.4

Adrian O.
Malaysia
June 27, 2011
lovely hotel, grat location, friendly people....
nice and big rooms. it even has a mac!!!!.
its worth for the price you are paying. the slope or the hill is not that bad after all. the rooms are clean, big and good enough for me. it even comes with a mac, so its easy access for the internet, and uploading of pictures... :). we stayed in the pool access, so its higher, and a slight walk, but they have elevator access, so no problem at all. walking to the beach is less than 5 minutes. therese convenient shops around, you can a massage just outside the hotel. grand canyon for breakfast is also around the corner, and you can booked you tour package for your stay opposite the grand canyon coffee. overall my wife and i enjoyed the stay in this hotel.... will effeminately go back to this hotel in future..

Lorenza C.
United States
June 26, 2011
Stunning property, great design & value
Pool area, rooms, design
I love new, clean, modern designs. The pics on their website are very accurate - the property is quite stunning with its tiered pools. This isn't one of those massive resorts with tons of pools, pavilions, dining areas. This is ideal if you're content with the hotels many pools, and if you're willing to adventure to the beach, which is a 2 min walk away. Even the simple rooms are superb - large, amazing bathrooms with large tubs, simple and minimalistic. Very quiet area or kata as it's up the road a little, and the hotel is very quiet so you won't have to deal with drunk loud people running around. highly recommended. oh and wi-fi is fast, unlike other hotels in the area.

Joseph H.
Malaysia
June 24, 2011
Best of all the hotels I stayed while in Phuket
The room is excellent!! Service is good!!
First of all, the hotel service is good although it take a bit of time. Since we are in a vacation mood, we are not rushing into time. Next , the room. The room is excellent. Nice bed, nice and huge bath tub, good working rain shower, flat screen TV and with DVD. I have got some problems with the TV and DVD actually but the technician was so helpful until they change the TV and then later the DVD too.. But of course it wasted a bit of my time enjoying the room. The pool is great.

Kyle M.
Canada
June 24, 2011
beautifull hotel great rooms, great pool
the pool, the views, the rooms
We really liked this hotel still here in fact. We got a good price on Agoda. The hotel is very clean. our room is huge. Room is beautiful all cement keeps it cool. Also amazing views from everywhere on the hill. House keeping has been wonderful. (rare in this country). So, downside is that the services here are terrible! We tried to rent a motor bike from the hotel. A little over priced but no biggy. They say ten minutes. 1 hour later, and we have to be in Phuket fast to get our visa extended and still no bike. So, we say call us a taxi. Oh sorry taxi will be 1 hour. We walk to the street and a taxi comes to us and offers a drive right away for 10 bucks less. Next day still want a bike they say ten minutes. We have no where to be so we go to our room and they are to call us when it arrive. 30 minutes later phone ring bike is ready. I come downstairs and they say sit for 1 minute. They give the bike to a thai couple then come to me and say wait here ten minutes. What a joke! walk to the street get a bike for less right away. Lesson learned. Also breakfast is the highest price I have seen in thailand. The guy at the poolside bar is never there either so bring your own drinks.

Glen S.
Singapore
June 23, 2011
Great hotel .. Even better staff
free wireless and great location
stayed in a pool access room which was great the room came with it's own mac mini which was great staff were friendly and spoke fairly good english. it's was about a 5 min walk to the beach and lots of good restaurants within walking distance ..

Lorenza C.
United States
June 23, 2011
Stunning property, great design & value
Rooms, pool, design
I love new, clean, modern designs. The pics on their website are very accurate - the property is quite stunning with its tiered pools. This isn't one of those massive resorts with tons of pools, pavilions, dining areas. This is ideal if you're content with the hotels many pools, and if you're willing to adventure to the beach, which is a 2 min walk away. Even the simple rooms are superb - large, amazing bathrooms with large tubs, simple and minimalistic. Very quiet area or kata as it's up the road a little, and the hotel is very quiet so you won't have to deal with drunk loud people running around. highly recommended. oh and wi-fi is fast, unlike other hotels in the area.

Pimporn P.
Thailand
June 22, 2011
Amazing view, but fumes seeping from the furniture
The view and architecture
Very nice place to stay. The views from the top of the complex are amazing and the pools are very cool to take swim in and while you admire the view of the city and beach. They only thing I wouldbsay is a problem with this place is the fumes that are coming off of the furniture. We had a room at the top of the complex and ended up moving from that room to a different one since we had headaches from the fumes. The new room was better, but still had the same problem. We ended up sleeping with the sliding glass door open all night and had to deal with mosquitos.

Angela T.
Singapore
June 22, 2011
Enjoyable stay at the hotel
pool, near to kata beach and restaurants yet away from the hustle and bustle
This was a very relaxing stay and we enjoyed the pool very much. No doubt there's a steep slope but it is short and ok for young adults. Ask for the higher floors for better views. It is also close to restaurants and cheap massages along Pak Bang Road. Walk further down after Mali Restaurant to Natalie's or Thai Kitchen for cheaper and good food. The massage outside Sugar Palm Resort (Not this Grandhill one) is good.

PHANG H.
Singapore
June 21, 2011
Cosy yet chic resort
Pool Access right in front of balcony
love the concept. interior was spartan yet classic & chic. the greatest feature was the pool access right infront of the balcony. a good way to relax after a long day under the sun.

Boonsit S.
Thailand
June 21, 2011
Nice hotel, nice price
The View
I didn't expect about the hotel but when I arrived there. The checking in process was very quickly. I didn't even wait. It took only 3 min. It was impressed. The room was large and beautiful. If I have a chance again. I will be back again for sure. The staff also are nice. I love this hotel