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Sugar Palm Grand Hillside Hotel

1 Coktanote soi 3, Kata Road, Muang, Kata, Phuket, Thailand 83100 (Show on map)

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Hotel Area: Kata Number of Rooms: 106
Free Wi-Fi

Recent customer reviews

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Fantastic

8.2

based on
3215 reviews

Value for Money
8.6
Location
8.3
Staff Performance
8.3
Hotel Condition/Cleanliness
8.5
Room Comfort/Standard
8.1
Food/Dining
7.3
All reviews (3215)
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Lay K. Couples Singapore, February 17, 2010
Great as Usual

Clean, modern, spacious room.
7.7
This is the second I've stayed at the hotel. The first was a pool access room and this time round a pool view room. Both rooms were good, though I prefer the pool view room (level 6) as the view out of the window was great. Nothing to fault about the rooms. However, it would have been a even better experience if the staff could have been able to offer more smiles. Services rendered were rather curt.
Leong K. Families with young children Singapore, February 16, 2010
Feb 2010

Near the beach. A lot of restaurants, coffee clubs and some shopping. Partial sea view. Clean, tasteful design.
9.3
Hotel is located on a hill within 5 - 10 mins walk from the beach. There are restaurants and coffee clubs and some shops just at the bottom of the slope. Rooms are clean and tastefully designed. Staff are very very friendly and helpful. Our family booked the pool access room (no view of the sea), sea view room on the high floor with partial sea view and sea view room on the lower floor but with jacuzzi and partial view of the sea. We have a fabulous time using the facilities. It provides a resort feel to the hotel. Only detraction if you book rooms in the higher floor is that you have to take a elevator to the 4th floor, traverse a corridor to another elevator which brings you to the 8th floor and up the slope to reach my pool access room on the 9th floor which is quite a hassle if you have to do that many times a day. Other than that, we had a very enjoyable time and will definitely stay here again.
Alan L. Couples Australia, February 16, 2010
Amazing. Very beatiful and close to the beach.

hotel rooms, the swimming pools, design of hotel
9
layout of room was fantastic, hotel service was agreeable, although not amazing. breakfast buffet very acceptable compared to other hotels. step infinity pools add amazing ambience and style. will definitely be returning to this hotel.
Mathew G. Couples United Kingdom, February 14, 2010
The Thailand Experience

Modern hotel, clean and well presented, with excellent bathroom facilities. Numerous pools with ample space to chill on a sunbed.
7.3
A clean and well presented hotel, the Sugar Palm has been recently built and has been completed with modern furnishings. The bathrooms are large, although the rendered grey plain walls may only suit a younger eye. Some rooms entail a signifcant uphill walk, which may not suit the elderly or infirm.
Jemma S. Couples Australia, February 12, 2010
Sugar Palm Grand Hillside

The pool bar was great.
8
The rooms were very nice and spacious and we especially liked the design of the bathroom including where the water flowed from the shower into a gutter. The beds very very comfortable and the TV was nice and big. We decided not to have breakfast at the hotel as it was too expensive and found places down the street were of the same quality and much cheaper. The pool was the highlight of the hotel however it would be good if more chairs were available for guests to lay on.
Sightseeing/Attractions Tip: Kata Noi beach is the nicest and quietest beach out of all the beaches.
Li Y. Couples Hong Kong, February 12, 2010
Excellent

Great location and Nice swimming pool
10
Worth to stay!!Excellent and Modern Design. There is free internet at the lobby. I highly recommend this hotel for couples. Big and clean swimming pools, having drinks at the pool bar is so relaxing. Just 10 mins walk from the hotel to the Kata beach. Many good restaurants near the hotel.
Greg A. Couples Australia, February 11, 2010
Grand Style at a great price

A modern & unique very functional hotel, the rooms were clean, cool & uncluttered, extremely comfortable with its own style. We had a ground floor room with our own pool, fabulous!! but with a pool on every level not far to get to a pool wherever your room was.Great restaurant, only open for breakfast,a great selection of both Thai & western foods,. A great location away from the busy street quiet but only a short walk to the beach & shopping.Free internet use in reception 3 computers available, and friendly helpful staff.
9
We chose Kata Beach to be away from the busy Patong area & we were happy we did. Kata is a very beautiful beach, family friendly with a huge selection of restaurants & shopping. The hotel is located just far enough away from the busy streets to be a peaceful retreat. It was a fabulous hotel and we enjoyed it thoroughly, the cool air conditioning of our room was a great reviver after a hard morning on the beach,some snorkelling,shopping, drinking & eating the great Thai food. So many wonderful surprises in Kata Beach, a wonderful place for relaxing.
Restaurant Tip: The orchid restaurant across from the hotel has great food at a great price no need to go too far. Also a daily massage 20 meters down the hill from the lovely ladies was great and their washing service is only to be reccommended it was a god send. In all a fabulous holiday.Big Buddah definitely worth a visit & Summer House coffee has the best coffee in Kata Beach.
William M. Couples New Zealand, February 9, 2010
Sugar Palm Grand Hillside

Location. Rooms were fine. Staff were good. Breakfast
7.7
Location was excellent,Staff were good. Breakfast was fine and a good way to start off the day. Shopping for anything was handy. We will have no problem with going their again.Having to barter is a pain now and again but you get used to it. Kata beach is a great location and the beach is excellent.
Restaurant Tip: The Orchid next to the hotel is good value
Philip W. Couples Australia, February 8, 2010
A Pleasant stay

Pools, good room size, amenities
8
Had a great stay here, 4 days split over 2 stays, Lobby staff very efficient, I was a little disapointed in the ease of pool access from some rooms, others were great, i suggest requesting poolside rooms for best value. We ate at the Orchid resturant opposite and had some very good meals
John N. Groups United Kingdom, February 8, 2010
new clean and central hotel

clean...many good pools..central position...friendly staff...close to excellent place for breakfast
7.7
The hotel is modern and well appointed..the rooms are spacious and clean and easy access to the many pools. Some rooms have direct pool access but no room is far from a selection of pools. The hotel is centrally positioned and close to beach and shops . opposit is a restaurant that serves great breakfast.
Travel tip: Request a lower room

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Customer Reviews - Sugar Palm Grand Hillside Hotel, Phuket

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