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Recent customer comments

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based on 4033 reviews
  • Cleanliness 8.5
  • Facilities 7.9
  • Location 8.3
  • Room Comfort/Standard 8.3
  • Service 8.4
  • Value for money 8.6
  • Food/Dining 7.4

Zhi J.
June 13, 2011
Good design hotel
Appropriate price
The room is contracted and modern design. Especially the bath room. But the service just so so, you can not find the simle from the staff. The breakfast also so so too, out side of the hotel just 1 min there are many choice for the breakfast for the good price. There is a nice Thai food restaurant just at the back side of the hotel lobby.

Warren R.
June 10, 2011
Excellent Hotel - Would stay there again
Big Rooms, Pools
This is the second time we have stayed at the Sugar Palms Grand Hillside and it wont be the last. Everttime we stay here we cannot believe the value for money. The rooms are clean and big, they also have DVD for a rainy day. Free WIFI, and good service. I have no hesitation in reconmending this hotel to anyone.

Ramalingam P.
June 10, 2011
Simply lovely on a nice hill
Situated in a quiet location and still near to restaurants
We had a great time at the hotel. The pool access was so fun. Location at Kata beach was nice. Quiet and still just 5 mins away from all the good restaurants. Staff were ok, the aircon broke down at night - but the maintenance were quick to fix it. Nice breakfast clean rooms.)

wu T.
June 09, 2011
Great hotel
The location. Great view. Quiet and romantic!
the hotel staff was very friendly and helpful throughout our stay. they helped us booked a motorbike and even recommended places for us to visit. i love the bathtub in the room! it is so big! the room feels very new.

youngin B.
South Korea
June 03, 2011
not bad quite good
it is close to get to the beach. and not bad. but if you wnat enjoy the beach fully, i wanto recommend you one is closer to the beach. this resort is good because it is very clean and reception persons are very kind. ah.. if you go out to the balconey (out of the room toward the pool) you can find kata beach, too.

ricardo T.
June 03, 2011
Great Hotel but bad breakfast.
Best Rooms, Best location, Good servive.
A very beautiful and modern hotel in a great location although not on the beach. Those looking for a high standard hotel with beautiful rooms, modern and equipped this is the place.

Sylvia H.
United States
June 03, 2011
Nice room but a trek to get to it from the lobby
Nice pools, wifi in rooms, nice bathroom with separate shower and bathtub
we had three of us stay in a pool view room. we had to get a golf cart ride to our room when we checked in with our luggage. normally to get to our room from the lobby/breakfast/pool area, we had to take an elevator up to the top floor, then go down a long walkway past hotel rooms to get to the second elevator to get to another floor, then walk up a golfcart drive (at an incline) to get to the hallway of our room. it is a long trek suffice it to say. also the hotel is located at the top of a steep hill about 10mins walk from kata beach. this is not a fun walk to take late at night if you are out in kata beach. the room itself was very nice but the long walk to get to and from the room and the steep hill up to the hotel itself is not for everybody.

Charles L.
June 02, 2011
Hotel with beautiful clean beach in a little town
Access to swimming pool
Hotel is located in a nice little relaxing town called Kata. Hotel is beautifully design with a stunning look on a slope. 5 minutes walking distance to a clean and beautiful beach. Able to spot Giant Buddha located on Nakkerd Hill. Good place for couple. Most of all, staff service is excellent! Well done!

David C.
June 02, 2011
Lovely Hotel
pool, nice room and bathroom
i traveled with my wife for my honeymoon.. actually it really nice hotel there with a great pool and nice room and bathroom.. but i don't really like the restaurant.. the food is not really good. actually it still a nice hotel and worth it to visit. many store when you go out from the hotel..

Suphawan W.
June 02, 2011
Nice and good service hotel
great for couple and family
I stayed there 5 night. It was very impressive. The location of the hotel is on the high hill. There is a little bit quiet. That's good for relax and spend your time on your vacation. The staff are very kind. They always helped me whatever I asked for.