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Recent customer comments

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based on 4032 reviews
  • Cleanliness 8.5
  • Facilities 7.9
  • Location 8.3
  • Room Comfort/Standard 8.3
  • Service 8.4
  • Value for money 8.6
  • Food/Dining 7.4

Wendy C.
June 02, 2011
Good Value Hotels
Near to shops
Spacious room, concrete floor with no carpet. If stay on higher floor, would need to take 2 lifts.

Mu P.
May 30, 2011
lovely seaview rooms
Located on the hill, the sea view from balcony is great!
Only 10 minutes' walk from the Kata beach, the hotel has a good location both in terms of easy access to sea and quietness. Simple but stylish in interior decoration. Nice swimming pool. There is another Sugar Palm Resort down hill, which easily confuses tourists though.

Pranart S.
May 30, 2011
Best Value Hotel
Room and Service
Room is nicely decorated. Very good value compare to the price. Jacuzzi was a nice touch. We got a great room with a view as well.

Chackraphan K.
May 30, 2011
Nice location, but no sea view
Located in the mountain, good view
Hotel is a incredible good location on the top of mountain. In the room have a Wide screen TV and Mac book. Room has a good decoration but the worst thing is the cleaness. In the toilet and swimming have many dust.

Toby C.
May 29, 2011
Nice but not impressive
Swimming pool
Nice but not impressive! Overall the hotel is nice, the room is spacious and nicely decorated! Service was good but staff can only speak simple English!

Matukorn S.
May 29, 2011
Lovely hotel with nice private pool
Very nice hotel room
very nice hotel room with private pool access. the hotel view is very nice but room is so far form entry lobby. hotel should have all time golf car service to go to guest room. anyway the overall is best for lover or people who need private recareation.

May 28, 2011
Healthy Hotel for all ages
It is fantastic to have a swimming at the doorstep
The only setback to what a wonderful experience at Sugar Palm Grand Hillside, is the hill itself. From Kata beach back to the hotel requires a 3-5 minutes walk uphill to the hotel lobby. Unless those who have difficulties walking up a close to 45 degrees slop, nothing could stop the wonderful experience provided by the hotel.

Amy L.
United States
May 27, 2011
An Interior Designers Dream, Plus Great Location
room, location, pools
Loved my stay. I was there for 3 weeks. The room was great. I am a snob for a good layout and everything was put together perfect, loved the little details. Bathroom was awesome, the use of windows, mirrors and light were all very well thought out. Their food is to be avoided, but you are so close to everything you wouldn't really order room service anyways. The pools are great. I had to work most of the time I was there, I have an internet business and the wifi connection was adequate. No talking on skype as it wasn't good enough for that, but otherwise it was great! Highly recommended. Would for sure stay again. Staff was all very nice.

Victor C.
May 25, 2011
Fantastic resort
The Pool
i stayed there for 3 nights and it was fantastic. although the room is located up on the hill slope but our stay was really relaxing. the room are very nice and we spend time in the pool which are nice. overall it was good and nothing to complain except when you have to climb up the hill to your room.

Sefval M.
May 25, 2011
Lovely Hotel located in Kata Hillside
Hotel is clean and bathroom is very large.
My first room that was presented upon us was at it highest location of the hillside with many slopes to climb and stairs. Since we are bringing a stroller with our 9 months old Baby, it was very hard to get in and out of the room from the lobby. We moved to a lower floors and it has made our life much easier, even though the hill slope to get to the hotel still a big hassle for our stroller to bring. So word of advice, if you bringing in a baby, find a hotel with a more horizontal grounds. This one is at 45 degrees slopes, just to get to the lobby from Kata Beach.