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Excellent 8.3
Based on 3997 reviews

Recent customer comments

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Excellent



based on 3997 reviews
  • Hotel Condition/Cleanliness 8.5
  • Facilities 8.0
  • Location 8.3
  • Room Comfort/Standard 8.3
  • Service 8.4
  • Value for Money 8.6
  • Food/Dining 7.4

Yiming Z.
China
May 04, 2011
Excellent trendy hotel
Location, design, size of the room
we were upgraded to a grand deluxe room with a fancy jacuzzi on the balcony, it was amazing to sit there and watch sunset in the open air! The hotel is 3 minutes' walk from Kata beach and 15 minutes' walk from kata noi. You go down hill and keep walking straight, there are many restaurants, pubs, mobile cocktail bars, minimarts, massage shops, laundry shops, etc. Breakfast wasn't included, but there is a restaurant ''orchid'' just opposite the lobby, serves great food at very reasonable price. The room is big, beds are confy and very clean, shower is powerful, and they do provide 4 big towels for you to use at the beach. Don't worry about the name hillside, it is just 10m in height and 10m in length, not the himalaya!!! The only one thing happened was the A/C didn't work on the first night, and the engineers did come to fix it and the second night, water started to pour from the ceiling on top of our desk, where we were so lucky to put our clothes not our laptop!!! The hotel did compensate to wash our clothes for free. All in all it was perfect!! The fridge in the room is huge as well, enough space to store your own selected minibar!!

Neo G.
Singapore
April 29, 2011
Great hotel overall, needs English speaking staff
Modern and clean design style, Close enough to the beach but still quiet
Great hotel overall but needs staff that understand English and more suitable for those that don't mind walking.Paid extra for a pool access room but wished the pool was cleaner. Room was spacious and pleasant but tv connection was hopeless. Nett, it's a hotel we enjoyed and will return but the front desk staff need to understand English better to provide better service.

David S.
New Zealand
April 27, 2011
Enjoy every part of my stay at SPHH
The View and the Staff
great rooms, the service from the staff was fantastic, thoroughly recommend the Hotel to all types of travelers.

Lee T.
Singapore
April 27, 2011
Great hotel in all except for the cicadas
spacious room with great furnishings
hotel location was great, lots of amenities and restaurants can be found within its vacinity. the rooms were spacious and furnished with minimalistic furnitures. overall a great and unique experience.

Phasathorn W.
Australia
April 26, 2011
Great location, nice view and pool.
Great location, nice view and pool, good service
The room is in good condition, spacious, modern style, good view. The pool access room is great you can just jump to the pool from your balcony. You can borrow movie dvd from reception with no charge. Staffs are friendly and helpful. Kata beach is just 5 minutes walk from the hotel.

Nicole L.
April 25, 2011
great location and spacious room
the pool
The hotel has beautiful rooms, with big clean bathrooms. The pools here are nice and perfect for an afternoon swim. Staff is friendly and reliable, especially with early morning checkouts. For young friends traveling a great place to stay, close to the beach and lots of restaurants.

Melissa G.
New Zealand
April 24, 2011
Fantastic Hotel with great pools & service
Poolside room, pool bar, location, big room, great service.
Having a poolside room was excellent, made our stay so so relaxing to just take 3 steps from the room & dive into the pool. The hotel was clean and service was excellent, even when we had trouble with wifi, they were quick to come to our room to help. View from pool was nice, pools were clean.

Fred H.
South Africa
April 23, 2011
Clean , modern very special hotel
Modern, very clean, spacious, excellent bathroom, lots of pools to choose from, variety buffet breakfast, short distance to beach
This hotel was such a pleasure to stay at, that we in fact extended our trip by 2 more nights. The hotel is clean and modern with exception attention to detail. It is very important that you request a room on the lower floors if you are not comfortable walking up a steep hill. We enjoyed being able to walk off the amazing food from the restaurants a short distance away. Mamas restaurant in kata was superb- great food and service!

Paul H.
Australia
April 21, 2011
great location
With the balcony rooms you can geet a great view of Kata beach
we stayed for a week at this hotel, overall it is a good location with clean well appointed rooms and friendly helpful staff. The room style is modern with a lot of polished concrete finish to walls and floor that made the room feel a bit dark and stark, but still a very comfortable room.

Sandy T.
Afghanistan
April 21, 2011
Clean with great location...
Convenient location
This is my second stay at the hotel. It was convenient and easily accessible, near beaches, restaurants and shops around Kata. Recent stay, realised that the bedding was too hard. Always got a little backache after a night's sleep... But still, we like the clean room, warm and friendly services.