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Excellent 8.3
Based on 4035 reviews

Recent customer comments

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Excellent



based on 4035 reviews
  • Hotel Condition/Cleanliness 8.5
  • Facilities 7.9
  • Location 8.3
  • Room Comfort/Standard 8.3
  • Service 8.4
  • Value for Money 8.6
  • Food/Dining 7.4

Katherine F.
Canada
January 06, 2011
Great location & view of Kata, modern facility
great location, close to beach, great view, access to restaurants etc easy without noise of city
rooms had a lot of concrete, they provide slippers as the floor is entirely concrete as is the bathroom.
I had a great trip with my family here - rooms were spacious and comfortable. The concrete floors and walls were a bit of a surprise, the room is very modern - the floors were a bit uncomfortable at times but overall great stay.

Hendra B.
Indonesia
January 06, 2011
Nice Hotel with Nice Pool Access
Located in nice & quite Kata Beach; minimalist & clean room and also equipped with mini mac & free wi-fi; big bath tub; good pool access
Our pool was visited by other hotel guests; few tv channels; lack of control for mini bar inventory (the hotel officer charged us for a bottle of Evian which we didnt consume)
As overall, we love staying at this hotel.We upgraded our room from pool view to be grand pool access. The room is designed minimalist and clean and also equipped with mini MAC & free wi-fi. At the beginning, we were really enjoyed the pool which was located directly in front of our room, but the next days we were surprised to see there were some other hotel guests who climbed up the stair to our pool and swam in our pool. They were really made us feel inconvenient. Another bad feeling occured when we were in check out process. They charged us a bottle evian and made me explain for many times that we didn't open or drink any evian bottle in our mini bar. In fact, we bought a lot of food and drink from nearest seven eleven.

Jaruwan P.
Thailand
January 05, 2011
Good location
Great pool
Food
Mali restaurant is tasteless and poor of service. Price is not reasonable!!

Helle E.
Denmark
January 04, 2011
Huge rooms but too hilly
The size of the room is great and we liked the bathrooms
The hill was tooooo hilly
it was not stated on your sight that you had to be young and with good healt to get up those hills - very bad signage for the lift. super with big rooms and the bathrooms were great.

Carolina P.
Portugal
December 30, 2010
Nice Hotel,Good Service, very close to the beach
Modern, Sunny, Close to the beach, helpful warm staff
pool could be open at night
nice, sunny modern rooms. staff was very helpful and warm, always with a smile. hotel restaurant is overpriced but the hotel is just next to a nice and convenient restaurant that serves breakfast, lunch and diner. very close to the beach (5min) but it is a bit over crowded beach.

Norlita S.
Afghanistan
December 29, 2010
Hotel with a nice view
Nice pool and internet is free
Front-desk staff a bit aloof and not so friendly.
The room on the high floor has a lovely view of the Andaman sea. The location is very close to the beach. It is easy to find good food too as there are many restaurants around the vicinity of the hotel. The hotel provides free internet service at the lobby. The swimming pool is really lovely too.

RAOUL R.
Netherlands
December 23, 2010
Good location, quiet, nice room
modern and clean
on a hill, ok going down, but not going up
You will be welcome by the excellent and professional staff. Hotal has excellent rooms with mini bar at affordable prices. You will enjoy your stay and can go out walking to many shops, restaurants and bars downhill

Ong N.
Singapore
December 23, 2010
Great place!! Will come back for more.
Everything is gd! Staff is friendly n amazing helpful.
There nothing I can think of.
i like it here. will highly recommend friends 2 stay there. and it's near all the eating place.

Kay B.
United Kingdom
December 22, 2010
Nice hotel for ashort stay
Swim up pool is the best!!
Cockroaches in the room
very modern 'trendy room. the pool access rooms have an apple mac and free internet access. we enjoyed it to begin with but it soon changed when we found cockroaches in the room. they were quickly dealt with by the hotel however. something i suppose you have to put up with in the tropics... to summarise, stay here if you get a good deal, otherwise, stop at the serene hotel next door.it's a little more friendly and family orientated.

Rafael R.
United States
December 21, 2010
Perfect, exactly what I was looking for
Location, Clean, modern, simple
Upper levels could be a tedious climb, but not a problem for us
I stayed on the 4th floor, and loved everything about the place for the price. Away from the crowds, but very close to it all. Hill to the hotel was nothing. I can see an issue if you are staying on one of the higher levels. Room was perfect for us. Not the most luxurious, but modern, clean, and simple. Concrete bathrooms were fine, and probably age better than typical hotels. Some fixtures (towel racks) were starting to loosen, but that can be fixed.