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Excellent 8.3
Based on 3979 reviews

Recent customer comments

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Excellent



based on 3979 reviews
  • Hotel Condition/Cleanliness 8.5
  • Facilities 8.0
  • Location 8.3
  • Room Comfort/Standard 8.3
  • Service 8.4
  • Value for Money 8.6
  • Food/Dining 7.4

peter H.
Australia
October 17, 2010
Great hotel in the right spot in kata
Pool access room being very private . pool bar was great .
need too fix the gym .
We stayed right on the top on the hill with a poolside room with a great view of kata . The pool was great , nice an big . It was close too kata beach , just a 5 min walk if that . The breakfeast was great . We stayed at this hotel for 3 weeks an would come back for another 3 more next year . The food around kata was awesome with so much too choose from . With the room being right up top of the hill , some people did not like this , but there are 2 lifts , then one ramp too go up , was a good work out :)

Fenny C.
Indonesia
October 16, 2010
Great Hotel with very reasonable price
Near from the beach, Surrounded by restaurant and 24 hour convenience store
The top floor are far and energy wasting
We are 6 young adult, first time to Phuket. This hotel was really great, not so expensive and near by the beach. Restaurants and 7-eleven within walking distance. The swimming pools were great and the prices for meals and beverages in the hotel were cheap.

ELAD K.
Israel
October 14, 2010
holiday
pools, gym, great breakfast
nothing-great hotel
Wow!!! amazing new boutique hotel. five infinity pools, sparking with different light in the night and nice and cool at the sunny day. exellent view from the rooms- the white big budda. the beach is 5 min' walk and great restuarants near the hotel. the staff is pleasent and halpfull. free wi fi service

Xiuyue L.
Singapore
October 10, 2010
One of our favourite
Jacuzzi in the room, View, comfort and cleanliness
Sugarpalm Grandhill has been one of our favourite. Affordable pricing for the comfort. Breakfast is decent. This time round was a bit disappointing as the water in the room was not functioning before our check-out time. The staff helped to arrange us to go to another room to shower. Although there was limited parking space, the staff will help to take care of the car by parking in the front. Overall, the stay is still enjoyable. Like the Kata beach and Kata Noi beach (to drive or ride further up) as compared to other beaches.

Chen Y.
Malaysia
October 05, 2010
Love sugar palm hotel
Sea view hotel with nice services
Hotel is on steep hill
Hotel in a good location and the staff very friendly and helpful.

Lilach W.
Israel
October 01, 2010
Beautiful hotel
great pool, great rooms, great view
the climbing to the rooms, the girls in the reception
the girls in reception can be nicer, they have free rooms in the lowers Flores, but they ansisit to put you in a room where you need to be droved to. the hotel thou is amazing and worth the many many stares. they hotel is not suitable for people with disabilities

Alan L.
Australia
September 30, 2010
Sugar Palm Grand
Beautiful hotel
Kata beach, nice for relaxing, but far from airport.
Been here twice, and enjoy it both times. Rooms are spacious and the pools are always clean. Its refreshingly out of the way from the main hussle of patong, so while its still touristy, there less sleaze and drukeness around the hotel area. as it is place on a hill, it can be a bit difficult walk if youre not the most fittest person.

Marcus C.
Singapore
September 29, 2010
good for value, quiet
quiet, clean, good design, friendly staff
I like this hotel a lot, esp at the price I paid, i think it definitely worths the money. it is close to beach. the breakfast is very good, definitely u want to include it.

Marcus C.
Singapore
September 29, 2010
good for value, quiet
quiet, clean, good design, friendly staff
a bit up to hill
this is the first night we stayed in the hotel. the nice swan, good bathtub, and clean, friendly

George H.
United Kingdom
September 28, 2010
Hotel on the hill
Jacuzzi on the balcony, free wi fi, very nice pool area
A very nice hotel in a good location. I was very surprised to find a jacuzzi on my balcony but soon discovered that it is a fantastic place to relax and watch the beautiful sunset over Kata Bay. Room was a good standard although I did think the bare concrete floor looked unfinished at first, it soon grew on me and I actually liked the design after a day. Breakfast buffet is quite good with plenty to choose from. Hotel staff very friendly and helpful. A word of warning, the hotel is on a steep hill so may not be ideal for elderly people or anyone with walking difficulties.