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Excellent 8.3
Based on 4035 reviews

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based on 4035 reviews
  • Hotel Condition/Cleanliness 8.5
  • Facilities 7.9
  • Location 8.3
  • Room Comfort/Standard 8.3
  • Service 8.4
  • Value for Money 8.6
  • Food/Dining 7.4
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Sen L.
September 17, 2010
Great Hotel to stay
Nice hotel and rooms, big TV, good shower.
Probably the uphill walk to the hotel lobby
The hotel is situated on a uphill, which gives us a superb view from the balcony. I had a room with jacuzzi tub on the balcony, and I spent my mornings soaking in the tub, overlooking the sea. The hotel room is very nice, forget carpetted floors. Think zen and minimalistic, white and walnut combination. I was lucky to get the room with direct lift access, thus not requiring any upslope walking. Pool access rooms will probably get higher floors but is not directly accessible from the lifts. All in all, it was excellent value for money for a great hotel. I will definitely stay there again.

vonny S.
September 15, 2010
Nice hotel
new, clean
based on its billboard, this hotel is awarded as no 2 trendiest hotel in asia. love this hotel because of its cleaness and its features. it's just would be a problem for some people without vehicle to reach this hotel (back from beach or shops) as we need to climb and quite steep. room floor is cement floor (seems unfinished) which feels dusty. it would be much better if they change to ceramic/marble floor. we also have problem go to our room as we need to change the elevator to level 4 and walk to another building and change to level 5.

Huen T.
September 10, 2010
good value for money
the bathroom is great with the huge bath tube and the glass wall.
i had a great time. the room is huge and comfortable. staff is always friendly and very ready to help at an instant. my balcony had a good view of Kata beach and a nice space to chill and read a book.

Hay P.
September 08, 2010
Satisfied with the hotel.
The hotel room cleanliness and changes of towels everyday (housekeeping) eventhough we never on the housekeeping light and view of the hotel.
The pathway that we need to walk up all the way in order for us to take the lift to our room.
Basically everything is fine and we're satisfied with the cleanliness and also the staffs. Just that the pathway that we need to walk all the way up to reach us the lift as its damn tiring after our day out the the beach or full day tour to Phi Phi Island. Just need more night markets around Kata beach as at night we have nothing to do by just hanging at pub drinking or hotel rooms.

Hay P.
September 08, 2010
Satisfied with the hotel.
The hotel room cleanliness and changes of towels everyday (housekeeping) eventhough we never on the housekeeping light and view of the hotel.
Friendly staffs and not denying the cleanliness of the hotel room and also the cheap and delicious hotel foods.

Jason C.
United States
September 03, 2010
Sugar Palm Grand Hillside and Grand Place to Stay
The hotel is very new and modern. The room was so comfortable and "cool" that I spent half my vacation just hanging out in the room (and i never do that). Room service, though small-portioned, but delicious and cheaper than most restaurants in the area. It is an excellent hotel!
i had an overall great stay at the Sugar Palm Grand Hillside and I would highly recommend it!

Non N.
September 02, 2010
Great time there
Beatiful hotel
Not close to the beach
I really recommend this hotel.It was a great time there even just one night but we had fun there.The room was cool and nice.All I can say is this is the best hotel I've ever been...

Dominic L.
United Kingdom
August 31, 2010
great hotel
great room and pool
building work inconvenient
Brilliant hotel, I cannot recommend it enough. We booked the grand jacuzzi deluxe and had a great view from the balcony over kata beach. Great staff, breakfast was good and free internet access.

Jiu J.
August 25, 2010
Great view
different sizes of swimming pools
too steep slops and makes it dangerous or troublesome during raining days.
my room was exceptionally spacious and like the raw stone flooring of the room . and the bath tub was one of the biggest one that i have seen for my holiday, very luxury. i stay on the highest floor ,at a special angle i am able to have the sea view. the only thing is the better the room is, the higher part of the hill you will be staying which happens to me and i took 2 days to get use to it and even walk down the slopes and up some times. beside the climbing , its a great choice.

Charumat T.
August 25, 2010
Sugar Plam Grand Hillside
Sea View
The hotel is located on the hill so we have to walk through the hill even they have the cars to pick up.
I love this hotel so much. Modern deceration and full accommodation. Many restaurants around and tour agents.