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Sugar Palm Grand Hillside Hotel

1 Coktanote soi 3, Kata Road, Muang, Kata, Phuket, Thailand 83100 (Show on map)

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Area: Kata Number of Rooms: 106
Free Wi-Fi

Recent customer reviews

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Fantastic

8.3

from 3768 reviews

Value for Money
8.6
Location
8.3
Staff Performance
8.4
Hotel Condition/Cleanliness
8.5
Room Comfort/Standard
8.3
Food/Dining
7.4
All reviews (3768)
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Sarah B. Couples Australia, May 19, 2014
A wonderful hotel - great pool + room + staff

Lovely friendly staff, great swimming pool, relaxed environment
9.7
Fabulous!
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Gregory L. Families with older children Australia, May 13, 2014
been here 4 times in 5 years but wont be back

pools, view(some rooms)location
7.3
been there a lot but disappointed by cleaning standard and that they have revamped the decore. rooms used to be very stylish but now are just another hotel room. you would suspect that originally they had the architect do the design but whoever redid it missed the point.Raw concrete can be really attractive, tiling over it and having dirty mouldy grout is not. shame as we loved this place.
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Anthonius W. Couples Australia, May 13, 2014
very relaxing great staff

staff rooms staff
8.7
We only stayed for 3 nights, however our stay was very relaxing..we shared a pool with the room next door allowing us access right from our room..the room was well presented and clean, however the bathroom could have had more time spent on its final appearance..several spots missed in its cleaning.The restaurant served a variety of meals both International and Thai. Breakfast was part of our package and the buffet style was of a really good standard. Access to the beach etc. is hampered by a very steep road from the resort to the main road tuk tuk charged 200 bhart for a 50 metre trip up the hill from the road to the resort. All in all a very pleasant stay with staff throughout the resort very helpful.
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Choo H. Couples Singapore, May 12, 2014
one of the best hotels i've stayed

great people, great atmosphere and great room
8.7
Love it, from the pool access from my room to the staff's help to the beds. its close to many restaurants and convenience shops.
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Chee W. Couples Malaysia, May 11, 2014
Fantastic

fast room service, nice swimming pool, nice guest room
9.3
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Neil B. Couples United Kingdom, May 10, 2014
Upgraded room to a poolside never hurts

This is the third time I have used this hotel and am still impressed
8
As I said above, this was the third time I have used this hotel. I have yet to make breakfast, which is due more to the size and comfort of the bed. I was upgraded to a poolside room and the only problem with this is that the waterfall was turned on way too early. The Spa is quiet as is the hotel. Near the beach and a nice place to relax. It seems to have solved the wifi speed problem as well.
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Bernard L. Couples Singapore, May 10, 2014
its great

sea view from balcony, proximity to beach,
8
only bad part was the power trip from 8-9 may
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Wun M. Couples Hong Kong, May 6, 2014
nice pool good location

nice pool good location cheap
9
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Andrew M. Couples Ireland, May 5, 2014
Great Value. 1400 baht for a Deluxe Room

The View, Swimming pools, Very nice room
8.3
+ Big stylish room. Very comfortable. Great view from the balcony. Loads of private swimming pools outside each room. Great price for a 4 star hotel (1400 baht). Very good location near the beach. Good internet. Good roomservice and food. Good taxi service to the airport. Nice helpful staff with good english. - Room had some wear and tear especially in the bathroom. Shampoo and Conditioner were never restocked in bathroom after staying 5 nights. must take 2 elevators and walk up quite a lot of stairs to get to the highest rooms.
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Mary R. Solo travelers United States of America, May 5, 2014
Beautiful hillside hotel close to the beach

The cascading pools down the hillside, breakfast, proximity to the beach
7.7
This is a good value hotel close to the beach. Worth spending a little extra for the upgrade to a pool room, since it can be a bit of a walk to get the pools otherwise. Breakfast is good and the restaurant seems to be served by the local and excellent Mali chain of restaurants. Fitness room is pretty sad though.
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Customer Reviews - Sugar Palm Grand Hillside Hotel, Phuket

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