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Sugar Palm Grand Hillside Hotel

1 Coktanote soi 3, Kata Road, Muang, Kata, Phuket, Thailand 83100

Recent customer reviews

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Excellent

8.3

based on 3938 reviews

1711 reviews in English

Value for Money
8.6
Location
8.3
Staff Performance
8.4
Hotel Condition/Cleanliness
8.5
Room Comfort/Standard
8.3
Food/Dining
7.4
All reviews (3938)
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Deepak S. Solo travelers Thailand, April 9, 2016
Hotel is pretty good...get a top floor room for a
5.3
Hotel is pretty good...get a top floor room for a nice sea view... the only downside is that you have to climb a very steep slope to get to the hotel... For top floor rooms...you have to change the lift two times...floor 1 to 4 one lift and floor 5 to 8, separate lift... Overall experience was good...
Darren M. Couples Australia, March 30, 2016
Second time staying at this property and will come
6.7
Staff delightfull Rooms well appointed Spa on balcony highly recommended Location great Sea views excellent Pools refreshing Gardens well maintained Breakfast delicious
Kevin P. Couples United Kingdom, March 29, 2016
GOOD BASIC ACCOMODATION
5.3
Very comfortable basic accommodation. Everything you could need is provided, including beach towels and umbrellas in case of rain, Friendly staff.
Julie A. Couples Philippines, March 26, 2016
Best place to stay!!!!
6.7
We stayed here last 23rd -26th March to attend my cousin's wedding in Phuket. The room was great, location was perfect and the best of all were the staffs who were very friendly, helpful and accommodating. The service is EXCELLENT! Every staff we met were great; from the driver (Ann) who picked us up from the airport, their public relations (July) and of course the very welcoming GM Michael and Ms Julie. We will definitely come back to this place =)
Felix B. Couples Indonesia, March 22, 2016
good stay
5.3
Clean, comfort, nice service
Devin K. Couples Canada, March 15, 2016
Really Enjoyed our Stay
6.7
We stayed here for 3 nights and really enjoyed it. The facility is very big, with several nice pools along the hillside so you can see out into Kata area, and even the beach if on a high enough floor. The breakfast buffet is good, and the staff are nice. The 7th Heaven bar is a great place to watch the sunset and relax in the evening. All in all a good place to stay, with very comfortable beds and decent wifi too.
Xavier J. Groups India, March 15, 2016
Not good
2.7
Not good
Eran B. Families with young children Germany, March 11, 2016
Comfortable getaway

Pool,
8.3
Comfortable and not too far from the beach. Staff was very helpful - even getting a refund for a discount that I was supposed to get in a related restaurant but the restaurant did not agree to give the discount.
Vernon A. Solo travelers United States of America, March 11, 2016
Great view - just far enough from the beach.

Staff, Views, Location
9.3
5 night stay - great, hope to return soon. Staff went far beyond expectations. I was on breakfast plan, everything was good and plenty of choices every morning. My room was a bit of a hike but so nice and comfortable. It is only a 5, or so, minute walk to the beach, just enough to get away from the crowd. Really good restaurants nearby. Service people were all wonderful.
Siriyakon K. Couples Luxembourg, March 7, 2016
Great experience in Phuket

Nice hotel good location friendly staff
8
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