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Sugar Palm Grand Hillside Hotel

1 Coktanote soi 3, Kata Road, Muang, Kata, Phuket, Thailand 83100

Recent customer reviews

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Excellent

8.3

based on 3931 reviews

1709 reviews in English

Value for Money
8.6
Location
8.3
Staff Performance
8.4
Hotel Condition/Cleanliness
8.5
Room Comfort/Standard
8.3
Food/Dining
7.4
All reviews (3931)
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Louise B. Families with older children Australia, July 14, 2014
Grand pool access room was great!

Pools, cleanliness, quiet.
9.7
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Pawat P. Couples Thailand, July 13, 2014
the good vacation

service food and price
8
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Lim A. Groups Singapore, July 13, 2014
clean, privacy, ambience

hotel design, pool access, cleanliness
7.7
This hotel has recently refurbished. But we still like the raw concrete flooring. Other that that, we are always happy staying in this hotel annually.
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Lim A. Groups Singapore, July 13, 2014
family oriented hotel with pool access

good customer service, foods withing reach
7.7
We always booked this hotel cos beach, 7-11, local foods, restutant, tours booth are within reach.
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Rebecca K. Solo travelers Australia, July 12, 2014
Very pleasant

lovely modern rooms, short walk to the beach, good breakfast buffet
9.3
Really lovely hotel with great pool and freindly staff. Good location close to the beach and great breakfast buffet.
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Eric L. Couples Singapore, July 8, 2014
Comfortable and pleasant

Friendly staff, proximity to beach
6.7
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Brian S. Solo travelers Singapore, July 8, 2014
Comfortable get away

Large rooms, good location, friendly staff
8
The rooms were very comfortable and clean. The rooms are large so you will not feel cramped in. Location is 5 minutes walk to the beach and restaurants which is great. Yet it is away from the noise of the town. Staff is very helpful.
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Lim W. Couples Singapore, July 8, 2014
Excellent Stay

Good View, Mac Mini, Helpful Staff
9
Excellent stay here, can spend whole day lazing in their pool, having a mac mini in the room is a plus point. staff were friendly and helpful.
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Panida P. Solo travelers Thailand, June 30, 2014
Not fabulous but fit for all

1. Swimming pool 2.Comfortable room 3.Good view
9
Stayed at Sugar palm beach for 2 nights and a second time for me. On a first day check in at 10.00 p.m. attentive staff were right there and very fast check in just about 5 mins I didn't get free upgrade as many reviews said they got free upgrade, I had grand deluxe room on 5th floor had a balcony which slightly seaview, large room, nice bathroom, comfy bed. Breakfast was so so not so many choices and is small area which is open air, pools are excellent they have 3 pools on a difference floor, this hotel is located on a hill so you could imagine swimming an infinity pool on a hill which is great is a best thing in this hotel . Talking about hill so many reviews said is very steep hill is not good for old people which is true but just for only from the main street to the lobby, but if you reached the lobby floor there is no more walking up on a hill, they have 2 elevators first elevator from ground floor near lobby is for first to third floor and if you live higher floor you have to walk straight to get connect to the second elevator is bring you to fourth floor to top floor so I don't feel any tired on my legs cuz is flat walkway to get to each elevator. On a second day I asked to move my room to upper floor which I believed is better view they promptly moved me to 7th floor which is truth is better view and cleanness room the same. Staff are very nice and attentive, location is very good 5 mins walks to the kata beach and surrounding with many restaurants 7-eleven also close to the hotel. At the main street is have town bus to go to the town if you want to go to Krabi town or Kamala beach is just right there for u and fare is quite cheap about 15 or 20 bath. Definitely to comeback again here is my best place in Kata.
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Jae M. Couples Canada, June 30, 2014
Great hotel for value for money. Located near beac

Location near beach Nice restaurants and massages around room size very big
4
Very good. Will certainly return. Breakfast can improve but other than that, my stay was very pleasant.
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