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Sugar Palm Grand Hillside Hotel

1 Coktanote soi 3, Kata Road, Muang, Kata, Phuket, Thailand 83100 (Show on map)

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Area: Kata Number of Rooms: 106
Free Wi-Fi

Recent customer reviews

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Fantastic

8.2

based on
3369 reviews

Value for Money
8.6
Location
8.3
Staff Performance
8.4
Hotel Condition/Cleanliness
8.5
Room Comfort/Standard
8.2
Food/Dining
7.3
All reviews (3369)
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Wai K. Couples Hong Kong, May 7, 2013
Large room and friendly staff

The view, friendly staff and reason pricing
8.7
Vijay D. Couples India, May 6, 2013
Nice relaxing environment of hotel, good staff

Good Staff, Location and spacious rooms
8.3
It was a nice family hotel. Calm surrounding and great location. But approach to hotel was not so comfortable. This hotel is located on high land even though it is next to a beach. Hence people with breathing problems should not take this hotel. Another point to remember is that it is good to take room with pool. Overall it was a value for money.
Glen W. Couples South Africa, May 6, 2013
Amazing place and great value for money

'Private pool', Quiet area, free internet
9.3
We had an amazing stay at the Sugar Palm Grand Hillside - despite some technical difficulties (the power tripped a few times and we had to sleep in a different room on the last night because of this. The hotel made up by giving us a free 3-course meal for lunch upon our checkout day. The hotel is ideally located. So easy to walk to many, many eateries and bars. Staff are not proficient in English but very willing to help.
Pandora S. Couples Singapore, May 3, 2013
Beautiful hotel, great breakfast, very fast wifi

Cleanliness, Location, Breakfast
9
Sugar Palm is extremely beautiful and modern. The rooms are very large and clean, and most importantly, the internet wifi is very fast. The bathroom is huge and very clean. Feels very natural and relaxing and it's located next to a forest/hill. 5 mins walk to Kata beach and many many amazing restaurants near the hotel. On your way down the slope from the hotel, There is a small travel agency on your left where a very nice Thai owner will give you a very good price for a day trip to PhiPhi or James bond island etc. Note: Do request for a lower building (1 or 2), if you get the rooms starting with a "3" or '4", you will have to climb upslope and it will be very tiring.
Jess N. Couples Malaysia, May 3, 2013
Great View and Relax Hotel

Big and Comfortable Room, Large Bathtub and Bathroom and Great Pool
8.7
Having a relaxing stay in Sugar Palm Grand Hillside Hotel. The big bathtub and the bathroom is a big bonus after having a tiring sightseeing in phuket. Enjoying the direct access to private pool. Rent a motorbike from hotel and explore around. Really enjoy the stay and highly recommend to couple.
Peter S. Groups New Zealand, May 2, 2013
Clean and comfortable

Breakfast, cleanliness, location
9.7
We really enjoyed our stay at Sugar Palm. The rooms were clean and comfortable. There were several swimming pools to choose from. It was close to the beach and shopping. We were situated on the top floor so it was nice and quiet with great views. The breakfast was amazing. Because it was so hot the walk to our room on the top floor was hard work some days. Check out could be much faster and having an English speaking receptionist would have been beneficial. Would stay here again and maybe a poolside room next time.
Kylie G. Couples New Zealand, April 29, 2013
Good Stay. Light sunny airy room with Beach views.

Location/Pool/Food
8
We enjoyed the location of this hotel as it was a quick 5 minute walk to the beach & was right next to good restaurants and bars. There is also a 7 eleven just up the road. There is 2x pools and day beds to relax on. Because the Hotel is on a hill side location our room had a small view of the town&beach at an angle and I guess the majority of rooms would. The staff were friendly and very helpful. We would stay here again.
Grace A. Groups Singapore, April 28, 2013
Room with a good view

Pool Access/Helpful Front Desk/near the Beach
7.7
It's worth staying. I don't mind walking up the hill especially if you stay in a pool access room, you can easily dip-in the moment you enter your room & a nice mountain view. Beach is just about 10 minutes walk. Convenience stores, restaurants are just few minutes away. Reception/Front desk were helpful. The downside was their buffet breakfast. It was only limited and the lady in-front (entrance) was not friendly nor courteous at all. But in general, our stay is OK.
Jean P. Solo travelers Indonesia, April 28, 2013
Standard beach hotel with bad staff service

Close to beach,easy access to local food
5.7
Yah L. Couples Singapore, April 24, 2013
So so only

Near to the beach. Hotel room is comfortable enough. Big bath tub
5.3
Not all Staff seem to understand English. I have selected pool view room but was disappointed to see a garden view instead. Swimming pool is also not easily accessible and have to walk flights of stairs to reach. Breakfast range is limited and experienced non refill of food when we went down late for breakfasts.

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Customer Reviews - Sugar Palm Grand Hillside Hotel, Phuket

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