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Sugar Palm Grand Hillside Hotel

1 Coktanote soi 3, Kata Road, Muang, Kata, Phuket, Thailand 83100 (Show on map)

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Area: Kata Number of Rooms: 106
Free Wi-Fi

Recent customer reviews

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Fantastic

8.2

based on
3368 reviews

Value for Money
8.6
Location
8.3
Staff Performance
8.4
Hotel Condition/Cleanliness
8.5
Room Comfort/Standard
8.2
Food/Dining
7.3
All reviews (3368)
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Konstantin R. Couples Czech Republic, January 16, 2013
good location nice hotel

nice rooms good wiev
7.7
we stayed one week in sugar palm hill side rooms are big and nice with good view we can recommend this hotel cos good pool and location is fine better book in advance with agoda you can get better price
Vincent O. Couples Netherlands, January 13, 2013
Away from the crowd but close to the action

Spacious room, free wifi, great bathroom
8
The staff was friendly, however they could do with a few more English classes. The room is spacious and quiet. I haven't seen many people using the swimming pool.
Hotel Feature Tip: For those that scared by reviews talking about the steep stairs: not to worry, there is an elevator. We stayed here for 2 nights while travelling through Thailand. The area is very touristic, however the hotel is in an quiet area.
Phillip H. Couples New Zealand, January 13, 2013
Awesome stay

Pool side room and awesome staff
9.7
the hotel is up a huge hill, it's insane how high up the hill it goes. that means the view up top looking over kata is amazing. my girlfriend had a bung knee so was unable to walk properly, and we happen to get a room almost at the very top, the staff were awesome, they drove us up and down in a little golf cart, and picked us up from the road so we didn't have to walk up to the lobby or room. the staff were really awesome. the pool next to the room was great, clean, and refreshing on the saturday which was really hot. it's minutes walk from the beach. i wish the fridge had a bit more food/snack in it. apart from that i would 110% stay again. the only issue was the shower has a concrete floor that doesn't slope at all, so if you pee in the shower... it smells until you rinse the floor.
Sathyaraj N. Couples India, January 13, 2013
Great location

Location
6.7
The hotel is a bit run down.. The breakfast and the rooms can be made better .. The location was a really plus
Chutaporn L. Couples January 12, 2013
Modern with stunning view of the beach

Modern look and feel, Big room, bathroom tidy and large, great location, views of the beach
10
Fantastic staff customer service, enjoy staying in a large room with all neccessary facilities. Close walk to shops and beach. Close to public transport (tuk tuk, Taxi's) Beautiful architectual designed hotel.
Li R. Families with young children China, January 12, 2013
good view hotel and great location

good view hotel and great location
10
hotel located on Mountain and good view, colsed to beach and the swimming pool is so cool. staff is very helpful, good service
Sightseeing/Attractions Tip: hotel located on Mountain and good view, colsed to beach and the swimming pool is so cool. staff is very helpful, good service
Albert C. Families with young children Singapore, January 11, 2013
cozy room with a touch of Zen feeling

Staying on the highest floor with pool access facing Kata beach.
8.7
always enjoy coming back. upon booking throught agoda, i requested for my previous stay room or either the same level. the staff ensure it without me asking. internet connection on and off but we seldom use so is ok. staff were wonderful and always with a smile. this time we went, was on the peak period and the room rate and car rental was on the high side. overall, we did enjoy ourselves very much. will definitely come back again.
Sightseeing/Attractions Tip: Always rent a car and drive up to the hill top with some breath taking scenery over looking the Kata beach and some island.
Justin Y. Groups Australia, January 11, 2013
Beautiful looking hotel and great location

Location, comfortable rooms
8.7
I picked the Sugar Palm Hillside very quickly after changing a trip plan to go to Kata Beach in Phuket instead of Jakarta. It turned out to be a very nice modern hotel architecturally - a huge hotel on the side of a hill/mountain. The proximity to the beach is excellent - about a 2 minute walk, and the rooms are modern, yet are very practical being an all concrete finish. I felt this finish was suitable to the beach and sandy environment.
Christopher L. Families with older children United States of America, January 10, 2013
Nice place, be ready to hike

Newer finishings
8
Depending on where your room is located, you should expect a bit of a climb. The layout of the hotel does a nice job of making the walking traffic be very spread out, making it feel un-crowded even when at capacity, but the elevator layout and access, and how the hotel is situated can result in a hike uphill to get to your room. May not be appropriate for guests where age or health issues makes such a climb difficult.
Raine T. Couples Singapore, January 8, 2013
quite a plesant stay

swimming pools, big rooms, close to beach
6.3
they hotel is located uphill, so it is not very suitable if there are elderly. there are many swimming pools in this hotel, but some cleaning is need for those pools that are connected to the room. it seems like only the bigger pools is being maintained. the hotel have very nice shower area and big beds. near to some nice restaurants too. close to the beach.

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Customer Reviews - Sugar Palm Grand Hillside Hotel, Phuket

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