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Excellent 8.3
Based on 4035 reviews

Recent customer comments

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Excellent



based on 4035 reviews
  • Cleanliness 8.5
  • Facilities 7.9
  • Location 8.3
  • Room Comfort/Standard 8.3
  • Service 8.4
  • Value for money 8.6
  • Food/Dining 7.4
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YULIA G.
Russia
December 09, 2013
The best position in Kata Beach
Location, design, price
Nice and modern hotel. Just 5 minutes walk from Kata beach. But as you get on the hill- all the sounds from noisy city disappear and you stay in a quiet place. The 3 rd and 4 th floors were on repairing, so there were some problems with internet, but were solved quickly. The hill is rather steep, so it's complicated to go down sometimes( if going to the party or during rain) but the staff were every kind to send me downstairs by a golf cart. I stayed there for a week during King's cup regatta. I had to go out early and didn't have a hence to have breakfast in the hotel. So no image of the kitchen. My flight back was 2 o'clock in the morning, so I cheeked out the pervious day before regatta and left my luggage. After I came back, they prepare towel and a shower room free of charge, which is very convenient. The pool is nice, it's a pity the pool side bar was on repairing also. I loved the place

Stephen S.
Australia
December 05, 2013
good if you like climbing mountains to your room
nothing
The hotel foyer is close to shops however the rooms are a massive climb up a thousand stairs and hills. Never again

maha A.
Australia
December 02, 2013
Good location
Location, food and staff
The location was perfect close to the beach , the resort very clean and nice staff very nice .breakfast is good ,, but the down side for me the gym was useless as I always look for a resort have a gym so if you looking for a resort with gym it's not a good one to use

Emer M.
Ireland
November 21, 2013
Luxury hotel, once the renovations are finished!
large rooms, comfy bed!!
Lots of hills and walking involved in getting around this hotel so I wouldnt reccomend for the elderly or people with poor mobility. Staff will drive you to rooms in golf buggies if needed but this service finishes at ten pm. during our stay we were upgraded to deluxe pool access room. Rooms are big and beautiful, very comfortable beds, apple computer and fast wifi in the rooms. Renovations are still underway so the pool bar and restaurant are not up and running yet. we went to the beach most days so the building work did not bother us, but I think it would be a disturbance if you wanted to sit by the pool all day! rooms service food was terrible would not reccomend it.

Wai L.
Singapore
November 21, 2013
nice and comfortable stay
clean big and comfortable
room was clean and big. staff were friendly and helpful. will be back again in the future when we visit phuket.

Chi L.
United States
November 19, 2013
Hotel is nice and staffs are friendly.
Early check-in, nice pool access room and room is huge.
It was a pleasant stay at this hotel. We arrived phuket at 2am in the morning and was able to check-in early without any extra charge! Staffs were friendly and offered a golf cart to take us to our room up the hill. We had the pool access room and it was huge and clean. Location of the hotel is up at the hill so it was some good excerise oppurtunity for me but maybe diffcult for elderly. We enjoyed the stay overall!

JUN W.
China
November 18, 2013
Good Location
short walking distance to the beach and lot of great restraunt round the corner

Raine K.
Singapore
November 18, 2013
below expectations
quiet place.
The hotel is undergoing some renovation for level 04 (the corridor that we have to passby in order to get to higher floor). Have to take 2 elevators to reach my hotel room. Took the Jacuzzi Room but the tub has problem trapping water/ failed to fill the tub. Bedsheet has stain on which is quite a turn off. Breakfast, average. Overall, this hotel is near the beach, very quiet, just a few hiccups.

MYO H.
United Kingdom
November 10, 2013
nice hotel and very close to beach
good location, nice design and good breakfast

Winsome G.
Malaysia
November 07, 2013
quiet, relaxing and friendly staff
Quiet, clean and spacious room
The hotel provided us with two umbrellas, two beach towels and two beach sandals for their guest. The hotel is on a slope which is inconvenient to walk especially after a tiring day out. but it makes up for the quiet, peaceful surrounding, perfect for couples who want to relax. There is no sea/beach view from this hotel although the infinity pool makes up for the lack of it. The hotel is a 2 minute walk away from Kata Beach, and you'll be passing by a lot of convenience store as well as restaurants. If you're hoping for authentic Thai food in Kata beach, you'll be disappointed!