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Sugar Palm Grand Hillside Hotel

1 Coktanote soi 3, Kata Road, Muang, Kata, Phuket, Thailand 83100 (Show on map)

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Area: Kata Number of Rooms: 106
Free Wi-Fi

Recent customer reviews

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Fantastic

8.2

based on
3368 reviews

Value for Money
8.6
Location
8.3
Staff Performance
8.4
Hotel Condition/Cleanliness
8.5
Room Comfort/Standard
8.2
Food/Dining
7.3
All reviews (3368)
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Terry P. Couples Australia, November 27, 2012
good location, but up a steep hill

the 11 pools and waterfalls
7
great views, but the hotel is on a steep hill, and is a bit of hike up the steep hill especially in the rain. loved the pools, very relaxing to get away from the caos of the beach. rooms are very modern with lots of exposed concrte. when you are driven to the room in the back of the golf buggy hang on real tight, we didn't an almost fell out the back of the buggy. breakfast was amazing with a good variety on offer
Restaurant Tip: there is a great restauant straight down the road from the hotel that serves awesome Aussie steak, can't remember the name but it has big cow horns on the signage
Ronny L. Solo travelers Singapore, November 24, 2012
Awesome Hillside Hotel Keeps Everyone Smiling

jacuzzi at the balcony, room was pretty spacious, hillside location
9.7
It was a pleasant surprise to see a jacuzzi at the balcony, and facing the Kata beach. The hillside location gave the hotel a nice isolation from the noisy Kata streets.
Sergiy B. Business travelers Ukraine, November 21, 2012
Good hotel

Good view
8.7
Good hotel. Convenient location. Near the sea. In the district a lot of good restaurants. The hotel restaurant is missing. Breakfast is served, but the kitchen does not have. On vernhnih floor rooms have beautiful views. At the bottom - access to the pool.
Nancy L. Couples Hong Kong, November 20, 2012
Nice hotel

Good Location, Helpful Staff
7.3
We stayed there for 3 nights, we found that Sugar Palm Grand Hillside Hotel situated at a very good location, only 5 mins. walk to Kata Beach and 3 mins walk to 7-elevan. Pool Access Room are nice but the pool not clean enough.
Rafidah B. Couples Singapore, November 17, 2012
Beautiful hotel

Hotel design
6.3
A very romantic stay-in for couple for relaxation without any disturbance. But the location is quite far and the hill really tires us walking up. But overall, we love the room with grand pool access. :) It's quite upsetting because there is no muslim's restaurant at all except for the peddlers that sells only Pancake Crepe.
Yvonne C. Families with young children Malaysia, November 16, 2012
Average the good and the bad here

BEst Location with simple stay
5.7
This was our 2nd visit to Kata Beach this year. Kata still the best location for couple or family which not looking for party. Regarding the Hotel - good i.Great location - beside little climb up. ii.Good Service - respond very fast and helpful. iii. Provided mac connect to TV for free, but the TV program hang frequently. The bad: i.The pool slightly low maintenance, bottom with some white dust powder and some water bottle when we arrived - we stay pool access room. ii.Building project Opposite hotel, a bit noisy and sometime that's workers starring at people who's swimming - which face all the rooms as well. iii. The room's lighting not fully function. iv. Provide wifi but which very slow and frequently hang. Overall: Some people may don't like the concept which look like just cement work finish and it's looks like haven't complete the renovation.But, it's fine to us. The best thing is 5mins walking distance to Kata beach. Loads of good restaurant and very close to Karon as well. Traffic is ideal and not busy at all. Good place to rent and ride a motorbike or car.
Hannelore D. Couples Belgium, November 13, 2012
Always good

Location, jacuzzi on the balcony
6.7
This was our second stay in the Sugar Palms Hillside. We booked a room with a jacuzzi on the balcony. Really nice rooms! Although the hottub made some noise, which couldn't be resolved by the technician of the hotel, we had a few very comfortable hours in the jacuzzi! From the hotel you drive straight into Kata to go on even to Surin Beach. The location is very good. The service is good. The only downside is that after a few years, it seems that hotels are not well maintained anymore. Still recommended!
Nattaza F. Groups Thailand, November 13, 2012
location, design, service

Cool service ever, Cool boutique hotel
8.3
Most of the employees are very helpful. Some others should improve their service mindset. The naked concrete kind of design is great. The room is spacious. The layout of hotel is superb!!! One of a kind!
Restaurant Tip: The hotel has their own restaurant, which guests are entitled to discoutn. Dont forget to use that
Nuraini R. Groups Indonesia, November 11, 2012
lovely hotel for the price

location, location, location
8
we stayed for 3 days, hotel is in a nice location - hilly part of kata area... so close to the bars and nice restaurants by the beach... you can walk to the beach within 5 minutes.. there are also a good massage place just outside the hotel... bath for an hour massage. pretty cheap. hotel also has a travel concierge, where we order tickets to see shows and go to see places. hotel is somewhat new, rooms are huge with nice minimalist clean style, bathroom is huge and nice, such a huge change from the hotels in patong area. balcony is also nice.. opt for the pool access room or pool view... breakfast is great, lots of choice and they have an egg station. pool is large, but avoid it in the afternoon, as lots of kids/families are hanging by the pool.
Hotel Feature Tip: don't forget pool view rooms
Le H. Families with young children Vietnam, November 11, 2012
Nice hotel, close to Kata Beach, while a bit hilly

Very near many restaurants, spa shops and Kata beach, nice and clean room
7.3
Hotel staff are friendly and helpful. Breakfast is limited choice, we expect more of Thai food

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Customer Reviews - Sugar Palm Grand Hillside Hotel, Phuket

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