arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Excellent 8.3
Based on 3977 reviews

Recent customer comments

Filter by traveler type
Excellent



based on 3977 reviews
  • Hotel Condition/Cleanliness 8.5
  • Facilities 8.0
  • Location 8.3
  • Room Comfort/Standard 8.3
  • Service 8.4
  • Value for Money 8.6
  • Food/Dining 7.4

Wing Y.
China
June 29, 2013
Nice hotel for peaceful mind
very nice staff and good exchange rates nearby

Ip W.
Hong Kong
June 27, 2013
A pleasant stay and will go back next time.
A number of good pools and can jump to the pools from the hotel room..
Nothing a very pleasant stay in the hotel and love to go back next time.

Ip W.
Hong Kong
June 27, 2013
Lovely stay...will go back next time.
Location, design of the hotel and good pool

Xi G.
China
June 27, 2013
Quiet environment good breakfast good service
Service、swimming pool、quiet

jeff C.
United States
June 26, 2013
great views, fantastic room
view, location and spa
We got a great deal on short notice and were very pleased with staff and rooms

Blake L.
Australia
June 24, 2013
Comfortable Rooms, shame about the breakfasts
Comfy beds, nice pools, great views

fadhil M.
Malaysia
June 24, 2013
Beautiful hotel and not too expensive
Beach view
Relax and nice view.easy access to the beach.

Peter L.
Australia
June 23, 2013
Fun Friendly affordable
pool access room. quiet hotel
We had a great stay at the Sugar Palm we were lucky enough to have the pool access room to ourselves which was really relaxing. The location was great yes!! it is on a hill so if your lazy you might not like the walk but you can simply ask for a room on lower levels. The only complaint I have would be that we were without warm water for the first day then ever day after that we just had luke warm water to shower whith which didn't bother too much as the weather is very Humid there.

Sung C.
Canada
June 23, 2013
ocean view, nice and friendly staff...
beautiful sea view . best for family n friends to visit...

Ebrahim A.
United Kingdom
June 22, 2013
You can check-in early (unlike others)...
In-Room Internet Wifi, Scooter Hire, Attractive (fit) staff who paid me quite some attention!
Quite a decent hotel, allowed check-in early in the morning (unlike others which expect at least a mid-day wait)! Cheap scooter hire all sorted out via the hotel and fast In-room Wifi (with no extra costs). Breakfast was ok (got my omelette made to order with all the trimmings) and the view from my room was very good and had a decent sized balcony. The hill isn't an issue (unless you're disabled/or shy of walking a few metres uphill)!