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Sugar Palm Grand Hillside Hotel

1 Coktanote soi 3, Kata Road, Muang, Kata, Phuket, Thailand 83100

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Excellent

8.3

based on 3929 reviews

1707 reviews in English

Value for Money
8.6
Location
8.3
Staff Performance
8.4
Hotel Condition/Cleanliness
8.5
Room Comfort/Standard
8.3
Food/Dining
7.4
All reviews (3929)
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Melody B. Couples Singapore, May 12, 2013
Superb experience

large and clean rooms, attentive and helpful staff, closeness to beach
9
Superb experience as we had a free upgrade to the pool access room. The rooms are large and clean (even the normal ones cos we peeked into them), with everything you need in there. The room was a little troublesome to get to (two different lifts up and a steep climb) but it was worth it for the view from our pool. The staff are great should you need help and can understand English. The beach is just a couple of minutes walk away, and so is the night shopping. All in all, I had a wonderful time in this hotel and Phuket.
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Viviennne T. Couples Malaysia, May 12, 2013
Great Resort at affordable pricing

Good Breakfast, Private Pool, Quiet
7
My husband and I booked this resort hotel for a short 3D2N trip to Phuket. The resort is clean and quiet and is situated on the mountain side. There is a private pool for every room with the awesome scenary of the beach and sunrise/sunset (Depends on the room you book). Requested a view of the beach. The only downside is the distance of the resort lobby to the rooms. The staff assigned a room high up in the moutain (Quiet and fanstastic scenary). Took us about 10~15mins to walk up/down to the hotel lobby to our room. No lifts, walk uphill or staircase is the norm. Resort is near local restaurants, spas, massage, shopping etc. A word of advise if you want to explore Phuket at your own leisure time: do rent a local motorcycle (around 200 baht).
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Ng H. Couples Malaysia, May 11, 2013
Very friendly staff

Nice jacuzzi and nice swimming pool
9
It was a very nice hotel with very friendly staff and nice swimming pool.
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Gilbert H. Couples United States of America, May 10, 2013
Beautiful hotel with a great view.

The hotel is in a good location in a very quiet area and everything is close by.
9.7
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Wai K. Couples Hong Kong, May 7, 2013
Large room and friendly staff

The view, friendly staff and reason pricing
8.7
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Vijay D. Couples India, May 6, 2013
Nice relaxing environment of hotel, good staff

Good Staff, Location and spacious rooms
8.3
It was a nice family hotel. Calm surrounding and great location. But approach to hotel was not so comfortable. This hotel is located on high land even though it is next to a beach. Hence people with breathing problems should not take this hotel. Another point to remember is that it is good to take room with pool. Overall it was a value for money.
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Glen W. Couples South Africa, May 6, 2013
Amazing place and great value for money

'Private pool', Quiet area, free internet
9.3
We had an amazing stay at the Sugar Palm Grand Hillside - despite some technical difficulties (the power tripped a few times and we had to sleep in a different room on the last night because of this. The hotel made up by giving us a free 3-course meal for lunch upon our checkout day. The hotel is ideally located. So easy to walk to many, many eateries and bars. Staff are not proficient in English but very willing to help.
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Pandora S. Couples Singapore, May 3, 2013
Beautiful hotel, great breakfast, very fast wifi

Cleanliness, Location, Breakfast
9
Sugar Palm is extremely beautiful and modern. The rooms are very large and clean, and most importantly, the internet wifi is very fast. The bathroom is huge and very clean. Feels very natural and relaxing and it's located next to a forest/hill. 5 mins walk to Kata beach and many many amazing restaurants near the hotel. On your way down the slope from the hotel, There is a small travel agency on your left where a very nice Thai owner will give you a very good price for a day trip to PhiPhi or James bond island etc. Note: Do request for a lower building (1 or 2), if you get the rooms starting with a "3" or '4", you will have to climb upslope and it will be very tiring.
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Jess N. Couples Malaysia, May 3, 2013
Great View and Relax Hotel

Big and Comfortable Room, Large Bathtub and Bathroom and Great Pool
8.7
Having a relaxing stay in Sugar Palm Grand Hillside Hotel. The big bathtub and the bathroom is a big bonus after having a tiring sightseeing in phuket. Enjoying the direct access to private pool. Rent a motorbike from hotel and explore around. Really enjoy the stay and highly recommend to couple.
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Peter S. Groups New Zealand, May 2, 2013
Clean and comfortable

Breakfast, cleanliness, location
9.7
We really enjoyed our stay at Sugar Palm. The rooms were clean and comfortable. There were several swimming pools to choose from. It was close to the beach and shopping. We were situated on the top floor so it was nice and quiet with great views. The breakfast was amazing. Because it was so hot the walk to our room on the top floor was hard work some days. Check out could be much faster and having an English speaking receptionist would have been beneficial. Would stay here again and maybe a poolside room next time.
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