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Sugar Palm Grand Hillside Hotel

1 Coktanote soi 3, Kata Road, Muang, Kata, Phuket, Thailand 83100 (Show on map)

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Area: Kata Number of Rooms: 106
Free Wi-Fi

Recent customer reviews

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Fantastic

8.2

based on
3365 reviews

Value for Money
8.6
Location
8.3
Staff Performance
8.4
Hotel Condition/Cleanliness
8.5
Room Comfort/Standard
8.2
Food/Dining
7.3
All reviews (3365)
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Aniza S. Couples Singapore, May 7, 2011
Great location with big room

swimming pool
7
the room was big and exceed all expectations.the jaccuzi was great too as is located just outside our balcony overlooking the city and nearby kata beach.
Daniel H. Solo travelers Australia, May 6, 2011
High Quality Hotel for the able

Excellent location, Friendly and helpful staff, comfortable rooms
8.7
I stayed here primarily to chill out in comfort close to Kata beach. Grand Hillside suited my purposes very well. From the cool towel and refreshing drink provided when checking in, to the minimalist but comfortable room with private balcony (featuring private bath with spa jets), and the terraced pools it was easy to get away from heat and relax after a day at the beach. Access to the beach was easy and <5min by foot (despite the short but steep road access to the hotel itself). The gym was a token only and not very useful (1 treadmill, 1 cycle, 1 rowing machine and a couple of other strength orientated machines that were next to useless) but otherwise I found this hotel excellent value for money and would be happy to stay here again.
Elizabeth C. Couples Singapore, May 5, 2011
Great accommodation but poor service

Clean spacious modern rooms, close proximity to Kata beach, pool access, free wifi in rooms
7.7
Having stayed at the Sugar Palm Grand Hillside our past 2 trips to Phuket, this is a hotel we really like as they have great rooms(very clean and comfy) and location(less than 5mins walk to Kata beach albeit a slight climb up a hill to the hotel) and at such a good value It's just a shame that the service level is somewhat lacking with the front desk staff. There were however a few shining stars...a couple of the porters and the housekeeping staff and who never failed to greet you every time with a great big smile on their face!
Achara P. Couples Thailand, May 4, 2011
modren style hotel.

best location, fair price.
6
It is just to hard to walk up on the hill, my leg was painful.
Hotel Feature Tip: I think you should come to this place, to get new experience.
Kar W. Families with young children Malaysia, May 4, 2011
nice hotel , simple design that serve it purpose

like the pool access rooms
6.7
bathroom feel a bit run down. improvement on plumbling works.
Hotel Feature Tip: pool access
Kar W. Groups Malaysia, May 4, 2011
Rooms are pleasant with good facilities

Nice pools and clean room
6.7
Yuko N. Couples Japan, May 3, 2011
Too bad, the hotel was nice but staff worst!

Nice modren design of the hotel, but it was all ruined by horrible staff
5
We first planned to stay there 2 nights, but the tour we planned to go overnight got cancelled so we came to this hotel 1 day earlier.they had an available room and informed us we could pay the 1st night, and stay 2 nights after as we originally planned.
Matthew D. Groups United States of America, May 3, 2011
Great Hospitality and View, Very Clean, No Carpet.

Away from the main street, cool design of pools, great price.
9
It was well worth the price of the room. It was a nice view and met the requirements and expectations of a 4 star hotel minus not having carpet.
Sirinya P. Groups Thailand, May 2, 2011
wonderful moment in town but not goog for older.

a beautiful room with good accommodation.
8.7
for the room: exellent room ( clean, well decoration, good accommodation, a huge refrigerator )but it not easy for you to get to the room. because i got the highest.....i have to walk about 10-15 min. so tired, but it good for your health not for your parents. for the view: you can see the night life in town, not the sea or the sun.but if you walk about 5 mins, you will see a beutiful beach. for the others: lovely garden and cute swimming pool but they have to clean it more.....it will be perfect.
Hotel Feature Tip: you should booking your room for pool access...........it's the best. if you not that good, please choose the lower building.
Meiting W. Couples Singapore, May 1, 2011
Lovely amenities with less than desired service

Pool, quiet location
8
i was recommended to this hotel and i was instantly sold by the semi-private pool! the hotel's new and relatively well maintained. room is spacious and clean. though the slopes are a bitch, it's a trade off for privacy in the higher floors.
Hotel Feature Tip: If late checkout is required, don't speak to Mai. And put in your request during check-in.

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Customer Reviews - Sugar Palm Grand Hillside Hotel, Phuket

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