My Account (sign in)

Every time an Agoda customer checks out of a hotel we send them an email asking them to write a review of their stay. This is the only way reviews can be submitted. Every review must then be approved by our content team before being posted on the Agoda website. Therefore, unlike many other travel sites, ALL Agoda reviews are certified and genuine.
Enter your dates to check availability and book this hotel

Sugar Palm Grand Hillside Hotel

1 Coktanote soi 3, Kata Road, Muang, Kata, Phuket, Thailand 83100 (Show on map)

Book now!

Sugar Palm Grand Hillside Hotel Phuket - Hotel Exterior Sugar Palm Grand Hillside Hotel Phuket - Over view Sugar Palm Grand Hillside Hotel Phuket - Hotel Exterior Sugar Palm Grand Hillside Hotel Phuket - Swimming Pool Sugar Palm Grand Hillside Hotel Phuket - Swimming Pool Sugar Palm Grand Hillside Hotel Phuket - Hotel Exterior Sugar Palm Grand Hillside Hotel Phuket - Hotel Exterior Sugar Palm Grand Hillside Hotel Phuket - Hotel Exterior Sugar Palm Grand Hillside Hotel Phuket - Hotel Exterior Sugar Palm Grand Hillside Hotel Phuket - Kata Beach Sugar Palm Grand Hillside Hotel Phuket - Pool Bar Sugar Palm Grand Hillside Hotel Phuket - Grand Deluxe Sugar Palm Grand Hillside Hotel Phuket - Grand Pool Access Sugar Palm Grand Hillside Hotel Phuket - Grand Jacuzzi Sugar Palm Grand Hillside Hotel Phuket - Grand Jacuzzi Sugar Palm Grand Hillside Hotel Phuket - Guest Room
Sugar Palm Grand Hillside Hotel Phuket - Guest Room Sugar Palm Grand Hillside Hotel Phuket - Guest Room Sugar Palm Grand Hillside Hotel Phuket - Guest Room Sugar Palm Grand Hillside Hotel Phuket - Guest Room Sugar Palm Grand Hillside Hotel Phuket - Towel Sugar Palm Grand Hillside Hotel Phuket - Grand Pool Access Sugar Palm Grand Hillside Hotel Phuket - Balcony Sugar Palm Grand Hillside Hotel Phuket - Grand Jacuzzi Sugar Palm Grand Hillside Hotel Phuket - Guest Room Sugar Palm Grand Hillside Hotel Phuket - Lobby Sugar Palm Grand Hillside Hotel Phuket - Lobby Sugar Palm Grand Hillside Hotel Phuket - Restaurant
Hotel Area: Kata Number of Rooms: 106
Free Wi-Fi

Recent customer reviews

Filter by Traveler Type

 

Fantastic

8.2

based on
344 reviews

Value for Money
8.6
Location
8.1
Staff Performance
8.4
Hotel Condition/Cleanliness
8.6
Room Comfort/Standard
8.1
Food/Dining
7.2
Guest reviews are written by our customers after their stay at Sugar Palm Grand Hillside Hotel.
Groups (344)
Sort by:
Ngoc L. Groups Vietnam, March 17, 2014
Not so great, electricity is a big issue

Location
4.7
The lift didnt work for 70% of the time we were there and they couldnt do much about it. Very slow repair progress and since it's a hill side hotel, imagine you will have to walk UP for many floors ( we stayed at the top, bravo) a few times everyday. And there's no substitute service to help the guests deal with the situation. Electricity even went out at night for a few hours and it was terribly hot, not so much wind. I would not recommend it to any friends unless you wanna try your luck with the electricity system and hotel service
Jameshil T. Groups Philippines, March 10, 2014
nice

nice room, pool, relaxing place
7
hotel is nice. but our room is far from the lobby. nice pool and overlooking. beach are walking distance.
Haslinah R. Groups Singapore, January 18, 2014
Everything was perfect except for wifi

Swimming pool was perfect. Staff were attentive
7.7
Absolute difficulty in accessing wifi. Nvr been this disappointed with the hotel before. A Mac mini in every room n yet no internet access? Gosh. Oh and apparently u can't get ice aft 10pm cos the bar is closed.
Stephen S. Groups Australia, November 23, 2013
good if you like climbing mountains to your room

nothing
5.3
The hotel foyer is close to shops however the rooms are a massive climb up a thousand stairs and hills. Never again
Raine K. Groups Singapore, November 16, 2013
below expectations

quiet place.
4.3
The hotel is undergoing some renovation for level 04 (the corridor that we have to passby in order to get to higher floor). Have to take 2 elevators to reach my hotel room. Took the Jacuzzi Room but the tub has problem trapping water/ failed to fill the tub. Bedsheet has stain on which is quite a turn off. Breakfast, average. Overall, this hotel is near the beach, very quiet, just a few hiccups.
Michael W. Groups Australia, October 26, 2013
Even better second time around!

Great location, great rooms, close to everything
8.7
My second stay at this hotel and again was more than happy with room, breakfasts and service provided by the efficient staff at the Sugar Palm Grand Hillside. We were upgraded to a pool access room due to renovations which were being undertaken on some of the lower floors (no noise or inconvenience encountered) and I wouldn't hesitate to opt to pay a little extra for a pool access room next time. A great option for those looking for a hotel with large, modern and clean rooms in close proximity to a great beach with plenty of restaurants and a variety of shops nearby.
Wan S. Groups Malaysia, August 25, 2013
Great Hotel

Large Room, Nice Pool and near to beach
8.3
This is a very good hotel, near the beach, 2 minuts by walking. The location of the hotel was fantastic - right near the best massage parlours, value-for-money
Lauri O. Groups Australia, August 19, 2013
Great

Pool access, bathroom, wifi
8
Very good, difficult to get late check out. Breakfast reasonless for the price
Lim A. Groups Singapore, July 14, 2013
cleanliness of hotel, friendly and attentive staff

responsive to our requests, quiet surrounding, restaurants and convenience shops are walking distance
7.3
These are our 3rd conservative years staying at this hotel and always request to stay in the same unit 1204 and the staff always facilitate and reserve this unit whenever we are there. will always stay at this hotel whenever we at Phuket. This become our yearly holiday. Thanks alot to all the staff. Keep up the good works.chai chai!!!
Elly F. Groups Indonesia, June 29, 2013
Below expectation

Nice pool, friendly staff
4.7

Book now!

Sale ends soon!

Sugar Palm Grand Hillside Hotel Phuket - PoolSugar Palm Grand Hillside Hotel Phuket - Hotel ExteriorSugar Palm Grand Hillside Hotel Phuket - Over viewSugar Palm Grand Hillside Hotel Phuket - Hotel ExteriorSugar Palm Grand Hillside Hotel Phuket - Swimming PoolSugar Palm Grand Hillside Hotel Phuket - Swimming PoolSugar Palm Grand Hillside Hotel Phuket - Hotel ExteriorSugar Palm Grand Hillside Hotel Phuket - Hotel ExteriorSugar Palm Grand Hillside Hotel Phuket - Hotel ExteriorSugar Palm Grand Hillside Hotel Phuket - Hotel ExteriorSugar Palm Grand Hillside Hotel Phuket - Kata BeachSugar Palm Grand Hillside Hotel Phuket - Pool BarSugar Palm Grand Hillside Hotel Phuket - Grand DeluxeSugar Palm Grand Hillside Hotel Phuket - Grand Pool AccessSugar Palm Grand Hillside Hotel Phuket - Grand JacuzziSugar Palm Grand Hillside Hotel Phuket - Grand JacuzziSugar Palm Grand Hillside Hotel Phuket - Guest RoomSugar Palm Grand Hillside Hotel Phuket - Guest RoomSugar Palm Grand Hillside Hotel Phuket - Guest RoomSugar Palm Grand Hillside Hotel Phuket - Guest RoomSugar Palm Grand Hillside Hotel Phuket - Guest RoomSugar Palm Grand Hillside Hotel Phuket - TowelSugar Palm Grand Hillside Hotel Phuket - Grand Pool AccessSugar Palm Grand Hillside Hotel Phuket - BalconySugar Palm Grand Hillside Hotel Phuket - Grand JacuzziSugar Palm Grand Hillside Hotel Phuket - Guest RoomSugar Palm Grand Hillside Hotel Phuket - LobbySugar Palm Grand Hillside Hotel Phuket - LobbySugar Palm Grand Hillside Hotel Phuket - RestaurantSugar Palm Grand Hillside Hotel Phuket - RestaurantSugar Palm Grand Hillside Hotel Phuket - SpaSugar Palm Grand Hillside Hotel Phuket - SpaSugar Palm Grand Hillside Hotel Phuket - SaunaSugar Palm Grand Hillside Hotel Phuket - FitnessSugar Palm Grand Hillside Hotel Phuket - LobbySugar Palm Grand Hillside Hotel Phuket - SurroundingsSugar Palm Grand Hillside Hotel Phuket - RestaurantSugar Palm Grand Hillside Hotel Phuket - Guest RoomSugar Palm Grand Hillside Hotel Phuket - Guest RoomSugar Palm Grand Hillside Hotel Phuket - Guest RoomSugar Palm Grand Hillside Hotel Phuket - Guest RoomSugar Palm Grand Hillside Hotel Phuket - Guest RoomSugar Palm Grand Hillside Hotel Phuket - SpaSugar Palm Grand Hillside Hotel Phuket - Guest RoomSugar Palm Grand Hillside Hotel Phuket - Fitness RoomSugar Palm Grand Hillside Hotel Phuket - Guest RoomSugar Palm Grand Hillside Hotel Phuket - LobbySugar Palm Grand Hillside Hotel Phuket - Guest RoomSugar Palm Grand Hillside Hotel Phuket - Swimming PoolSugar Palm Grand Hillside Hotel Phuket - Guest RoomSugar Palm Grand Hillside Hotel Phuket - Guest RoomSugar Palm Grand Hillside Hotel Phuket - Guest RoomSugar Palm Grand Hillside Hotel Phuket - SpaSugar Palm Grand Hillside Hotel Phuket - Guest RoomSugar Palm Grand Hillside Hotel Phuket - Guest RoomSugar Palm Grand Hillside Hotel Phuket - Guest RoomSugar Palm Grand Hillside Hotel Phuket - Guest RoomSugar Palm Grand Hillside Hotel Phuket - Guest RoomSugar Palm Grand Hillside Hotel Phuket - GardenSugar Palm Grand Hillside Hotel Phuket - Guest Room

Customer Reviews - Sugar Palm Grand Hillside Hotel, Phuket

AS-AGWEB-3A01