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Sugar Palm Grand Hillside Hotel

1 Coktanote soi 3, Kata Road, Muang, Kata, Phuket, Thailand 83100 (Show on map)

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Area: Kata Number of Rooms: 106
Free Wi-Fi

Recent customer reviews

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Fantastic

8.2

based on
207 reviews

Value for Money
8.6
Location
8.3
Staff Performance
8.3
Hotel Condition/Cleanliness
8.3
Room Comfort/Standard
8.2
Food/Dining
7.5
Families with older children (207)
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Louise B. Families with older children Australia, July 14, 2014
Grand pool access room was great!

Pools, cleanliness, quiet.
9.7
Siaw L. Families with older children Malaysia, June 1, 2014
Friendly Staff, Good Service, Comfort & Big Room

Friendly Staff, Comfort Room, Good Services
10
Really happy to stay in this hotel. The staff are really nice and friendly. Comfort and big room was provided. Delicious breakfast are given. We are taking the Phuket tour in this hotel which include Phuket Island day trip and Phuket Fantasea Show. They make a good arrangement for us. We are really satisfied with their services. Highly recommend to this hotel. Love it so so much.
Gregory L. Families with older children Australia, May 13, 2014
been here 4 times in 5 years but wont be back

pools, view(some rooms)location
7.3
been there a lot but disappointed by cleaning standard and that they have revamped the decore. rooms used to be very stylish but now are just another hotel room. you would suspect that originally they had the architect do the design but whoever redid it missed the point.Raw concrete can be really attractive, tiling over it and having dirty mouldy grout is not. shame as we loved this place.
Kah H. Families with older children Malaysia, February 5, 2014
relax and lot of activities

beach hill and food
8
relax and recharge nice hill top view and close to all activities nice restsursnt nearby and walking distant to all amenities and most important beautiful karon beach
Han Y. Families with older children Netherlands, August 17, 2013
Great new decorated rooms, close to the beach

Close to the beach, great breakfast, stunning room
9.3
The rooms is spacious and newly decorated. You just have to walk down to the street and go to the left for the beach.
Barry D. Families with older children Australia, August 5, 2013
Comfortable & Affordable for Families

Close to beach / Close to restaurants and minimarts / Clean
7
Needs Lunch room service urgently!!. ( Just basic stuff eg: Sandwiches / pasta / pizza / burgers ) .Won't stay again without room service. Very Very poor Wifi from our room. No railing around sides of pool access room pools. Very dangerous for children.
Craig B. Families with older children Australia, July 31, 2013
very relaxing

Pool pool pool
6.7
good hotel very central to most things shuttle service up & down the hill to the hotel would be great
Yang H. Families with older children China, July 28, 2013
The swimming pools is beautiful.

This is the most comfortable room in my Thailand travel.
9.3
This is the most comfortable room in my Thailand travel.
Lieven C. Families with older children Belgium, July 16, 2013
Recent design hotel already in decline

Good beds, free internet, size of the room
6
Despite the fact that the design of the hotel and the rooms are modern, the hotel gives a very worn out 'old hotel' feeling. When we entered the room the first thing you noticed are "greasy" not cleaned big windows that separate the balcony with the room. If you look a bit closer you see all kind of things that are loose or broken: the lock on the sliding doors, the toilet-paperholder loose, the small shelf with the bath products loose. The brightwork in shower , not bright = not clean. The underside of the bathroom doors were "green " due to the absence of a shower screen in combination with the little holes shower head that were not with de lime product =result water going in every direction including into the wooden doors that separate the bathroom from the room. The furniture around the swimmingpool is worn out and in a sorry state. What could have been a nice modern hotel is due to a lack of maintenance a hotel that I would not recommend to my friends. Good points: Nice beds and free internet
Padarat P. Families with older children Thailand, June 9, 2013
Good

Nice pool and good location
8
Good pool but some morning we saw a millipede die in the pool And no hot water in the room

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Customer Reviews - Sugar Palm Grand Hillside Hotel, Phuket

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