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Sugar Palm Grand Hillside Hotel

1 Coktanote soi 3, Kata Road, Muang, Kata, Phuket, Thailand 83100

Recent customer reviews

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Excellent

8.3

based on 243 reviews

1707 reviews in English

Value for Money
8.6
Location
8.3
Staff Performance
8.4
Hotel Condition/Cleanliness
8.4
Room Comfort/Standard
8.3
Food/Dining
7.6
Families with older children (243)
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Maria F. Families with older children Denmark, April 21, 2016
Good hotel
5.3
Good hotel with a great location. A bit uphill with the last part quite steep. Large rooms
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Bengt R. Families with older children Sweden, February 4, 2016
good place too stay but a little expensive
4.7
The hotell is ok with easy access too pool. Personal friendly but not really english speaking. Quite a lot of meassy customers wich can be distrubing thoght walls are not really sound proof.
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Reichelle J. Families with older children Philippines, December 29, 2015
Good place but staff could do better

Pool access rooms, short walk to good places, big room size
8
Check in did not go well as they mistakenly gave us an un-made room. The breakfast buffet was so-so. The only plus is that we had a large sized room with exclusive pool access for a very good rate.
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Kaye B. Families with older children New Zealand, July 11, 2015
Poolside room,relaxing,staff

Poolside room,handy to shops,staff
9.7
An enjoyable stay with our two adult children. Rooms side by side with our own pool. Short walk to shops. Away from hustle of Patong. Great breakfast and friendly staff. Comfortable room. Great place and our second stay there.
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Ari W. Families with older children China, May 14, 2015
Wonderful view and relax hotel

Full view of Kata Beach main street, relax and quiet hotel, polite and nice hotel staffs
9.7
Had a nice and wonderful holiday staying in Sugar Palm Grand Hillside. I will visit there again.
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Ari W. Families with older children China, May 10, 2015
Relax and comfortable hotel

Full view of Kata Beach main street, relax and quiet hotel, polite and nice hotel staffs
9.7
Wonderful hotel with reasonable price, good services and nice staffs. Will visit next time.
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Lars L. Families with older children Denmark, December 28, 2014
Christmas 2014

Staff, Rooms, Location
7.7
Nice Hote, Nice people and ver fine service. The Internet is not very stabil, we had two different rooms, one could say that we did not had Internet.
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Louise B. Families with older children Australia, July 14, 2014
Grand pool access room was great!

Pools, cleanliness, quiet.
9.7
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Siaw L. Families with older children Malaysia, June 1, 2014
Friendly Staff, Good Service, Comfort & Big Room

Friendly Staff, Comfort Room, Good Services
10
Really happy to stay in this hotel. The staff are really nice and friendly. Comfort and big room was provided. Delicious breakfast are given. We are taking the Phuket tour in this hotel which include Phuket Island day trip and Phuket Fantasea Show. They make a good arrangement for us. We are really satisfied with their services. Highly recommend to this hotel. Love it so so much.
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Gregory L. Families with older children Australia, May 13, 2014
been here 4 times in 5 years but wont be back

pools, view(some rooms)location
7.3
been there a lot but disappointed by cleaning standard and that they have revamped the decore. rooms used to be very stylish but now are just another hotel room. you would suspect that originally they had the architect do the design but whoever redid it missed the point.Raw concrete can be really attractive, tiling over it and having dirty mouldy grout is not. shame as we loved this place.
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