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Sugar Palm Grand Hillside Hotel

1 Coktanote soi 3, Kata Road, Muang, Kata, Phuket, Thailand 83100 (Show on map)

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Area: Kata Number of Rooms: 106
Free Wi-Fi

Recent customer reviews

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Fantastic

8.2

based on
3368 reviews

Value for Money
8.6
Location
8.3
Staff Performance
8.4
Hotel Condition/Cleanliness
8.5
Room Comfort/Standard
8.2
Food/Dining
7.3
All reviews (3368)
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Blair F. Couples New Zealand, July 21, 2014
We liked here, so extended our stay.

Nice views, large rooms, handy to everything
9.3
Our stay was relaxing and restful. We found the staff attentive and helpfull. We enjoyed the pools, but if you do not have a pool access room there is trek up or down steps to get into them. We will come back.
Glenville R. Couples Australia, July 20, 2014
Design disaster - Rooms outlook is other rooms

Size of rooms. nothing else
6
Sorry we booked. Had to keep our sheer curtains closed as there was no privacy as the rooms balconies was opposite to each other. Tiered levels that meant multiple lifts and long walks as well as steep steps to get to our room in the 4th block. Pools were terraced down the hill with rooms overlooking the pools. Not easy to get to the pool bar which was three terraces down.Whoever designed the hotel needs their head read. For older people,I would only recommend block one with easier access. Breakfast was ordinary.
Laurens D. Groups Netherlands, July 20, 2014
Nice hotel, rooms with pool access are recommended

Large rooms, clean, nice view
8
Sure, it's a bit of a walk to some of the higher rooms. But you get a wonderful view and a quiet surrounding in return! Staff is friendly and it's a short walk to the main street and the beach. Would not recommend the restaurant opposite the parking lot near the lobby (not part of the hotel). Slow service and food is not great. Hotel itself is great value for money.
Costas K. Groups Philippines, July 18, 2014
Beyond expectations

Room size, pool area, location to beach
7.7
Such a good stay. Would love to go back again.
Lam Y. Couples Malaysia, July 18, 2014
Jacuzzi on the balcony!

Jacuzzi, free drinks ,motorbike rental
9.3
Pro: Surrounding is quiet yet just steps from beach and Kata main street. Free drinks and beer in the fridge and are refilled every day. we love the Jacuzzi on the balcony very much and they provide foam bath to create luxurious bubble bath! They do provide umbrella which we were first worry because we did not bring umbrella and it rains almost every day in this monsoon season. Breakfast is simple and nice! omelette is superb and MUST try! Just rent the bike from the reception! it just 250baht and you dont have to hands out your passport to them or pay any deposit! Con: Small swimming pools. Need change 2 lifts in order to reach our room. Hotel restaurant doesn't open at night for dining.
Louise B. Groups Australia, July 14, 2014
Grand pool access room was great!

Pools, cleanliness, quiet.
9.7
Pawat P. Groups Thailand, July 13, 2014
the good vacation

service food and price
8
Rebecca K. Solo travelers Australia, July 12, 2014
Very pleasant

lovely modern rooms, short walk to the beach, good breakfast buffet
9.3
Really lovely hotel with great pool and freindly staff. Good location close to the beach and great breakfast buffet.
Eric L. Groups Singapore, July 8, 2014
Comfortable and pleasant

Friendly staff, proximity to beach
6.7
Brian S. Groups Singapore, July 8, 2014
Comfortable get away

Large rooms, good location, friendly staff
8
The rooms were very comfortable and clean. The rooms are large so you will not feel cramped in. Location is 5 minutes walk to the beach and restaurants which is great. Yet it is away from the noise of the town. Staff is very helpful.

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Customer Reviews - Sugar Palm Grand Hillside Hotel, Phuket

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