December 20, 2014
Location, cleanliness, helpful staff
Good location and comfortable. The staff very helpful and friendly. Overall no complaint except tiny room.
Families with older children
July 27, 2014
A pleasant stay
Good location, clean room, nice breakfast
We stayed in a family suite. The room was spacious and clean. The sofa bed was not that comfortable though. The breakfast was of good variety and fresh.
May 12, 2014
Breakfast was good. Staff were friendly.
1) Very conveniently located, near tram stop & underground station.
2) Friendly staff.
Good overall, but discovered bed bugs bites after.
September 11, 2013
Good located hotel with nice breakfast.
The additional room for my work. The breakfast. The Wi Fi in the room.
Excellent. I had a symposium at the University and it was walking distance. To the city we had the Tram. Everything was superb.
Families with older children
December 14, 2012
Clean hotel - it's near to the city
close proximity to the city - in front of popular tram
Nice & clean hotel, the popular trams (no. 1 & 62) pass in front of hotel , so it's very comfortable to go to the city areas (opera, karlsplatz) etc. The hotel is also clean & breakfast is also good. We are allowed to use the printer at the reception & the internet connection charge is reasonable. I'd stay at this hotel again if I'm at vienna.
there's nice restaurant opposite the hotel (about 300 m walk)
November 2, 2012
Very nice hotel in the center.
wide room very well equipped and good service including very good breakfast
we came as a family with 3 children.
the room was comptable and sutiable for us.
nice clean and in good location
very close to the center (15 min walk) with parking space and close to public transportation.
breakfast is good and variety suited for adualts and children.
July 20, 2012
Middleclass Hotel, near the city center
close to public transport
The hotel is in average all right
(+) My room was equiped with air condition, what is realy confortable in summer.
Tram is close to the hotel entrance, Metro a short walk only.
(-) Some of the staff doing just what is here job, nothing more(see also comments from other customers)
Breakfast buffet: For some thinks you have to pay extra (cappochino)
For internet using are high charges and advise not allowed during breakfasttime in the breakfast area
December 22, 2011
Nice room but unpleasant experience during breakfa
Everything was good, location, room and food until our mood and apetite were ruined by an unexpected interruption during the breakfast of the second day. The reception women with glasses came to our table and said in front of other guests:"no one is using wifi on breakfast table, it is not nice. I saw you yesterday, but I didn't stop you." we were totally lost at that moment, because the temporary wifi code was given by the waiters and they apparently knew that we were having buffet breakfast, and they gave us the code during breakfast on two straight days. There was no rule in our booking terms and conditions saying wifi is not allowed during breakfast and no one told us this point, and the other reception lady even told us we could use free wifi in restaurant and reception area. So we felt very uncomfortable and offended. Her words and tone made us the ones who break the rule and behave rudely. As a contrast, other staff were quite nice, and one young lady working at the restaurant in the afternoon agreed to keep our ice cream box in the freezer. But when we checked out, the arrogant reception woman carelessly check the freezer and said she could not find it, and she kept emphasizing that keeping ice cream was not their service and if we want to get the ice cream back, we have to wait until the afternoon and ask for the young lady who put it in the freezer. In all, she was hurried to enjoy her freshly made espresso and refused to check it again. But a waiter easily found our ice cream with a tag of our name and room number on it. So, our sincere suggestion is that if you have to stay in that hotel for any reason, try to approach other staff or get ready to be rudely treated by the arrogant reception woman with glasses. And do not expect she would do anything beyond their SERVICE.
not really 900m to the national opera, be ready to walk more than double distance.
August 22, 2011
I enjoyed my stay at this hotel
Within walking distance to city center
it was my first trip to viene and i can't compare this hotel with any other choices for accommodation in this city. i was happy as everything was fine. the room was simple but clean, with air-con and heater. the receptionists were nice, not very friendly but they all did a good job. free internet connection in common area. close to the city center. a lot of choices for breakfast and guests are more flexible regarding breakfast time (from 7 to 11 as far as i remember). i have nothing to complain.
December 2, 2009
Nice and tidy
Relatively close to the city centre, in a well served area, close to metro and railway station. Very good breakfast; nice and tidy rooms.
A reasonably good choice, we paid a good price even if I would not be able to tell whether that was normal or a special offer. Don't expect too much from common areas that are limited to the minimum.