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Very good 7.4
Based on 499 reviews

Recent customer comments

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Very good

based on 499 reviews
  • Hotel Condition/Cleanliness 7.2
  • Facilities 6.0
  • Location 6.8
  • Room Comfort/Standard 7.9
  • Staff Performance 7.8
  • Value for Money 7.8
  • Food/Dining 6.7

7.3 Gerhard M.
July 24, 2013
Very enjoyable and relaxing time
Peacefull environment, beatiful gardens and friendly staff
We had a pleasant comfortable stay, good starting point for sightseeing tours

7 Gerhard M.
July 24, 2013
Great traditional Bali style hotel, friendly staff
Beautiful and quiete surrounding, reasonable priced, close to the art center of Bali/Indonesia. Establishment of school where children from poor families can join without costs.
Overall our stay was pleasant, though due to many inexperience staff (maybe because use of school children for training} some small issues with booking. We did not get the rooms we booked, which was however made up by allowing us to cancel one room. Also insecure answers if we asked the staff for hotel information. But all this doesn't weigh up against the friendliness of all staff and fantastic peaceful stay.

9 sven E.
July 19, 2013
very nice place for relaxation
Quit, beauty and smiling faces
Delightful, friendly but restaurant meny poor comparing with city places

7.3 Thea N.
July 17, 2013
The staff was sweet but the food not so good
Staff, yoga and pool
My stay was very good. The staff was very friendly and helpfull. However the food in the resturant was not worth the money. Except the breakfast buffet and their pancake with coconut. That was deliciouse. The rooms has some funges problems.

10 Nicole A.
July 17, 2013
Beautiful, peaceful and relaxing.
The pool, the staff and the night time shows
It was perfect. Everyone was so friendly and it was enjoyable in every way !

8 Melanie B.
July 16, 2013
Incredibly attentive staff, beautiful environment
Staff, serenity, breakfast
From the moment you walk in, you are greater with the smiling faces of the young staff. A cool cloth and glass of juice greet weary travellers on arrival. Sounds unreal? No, just Suly. It truly was the staff that made the experience fantastic. In addition to me, the environment is calm and beautiful. To be honest, the room was average. The toilet space didn't leave much room for my husband's knees, and our AC didn't run well. That being said, the property was calming and the pool area was very nice. Breakfast included warm indo food as well as toast, delicious omelettes, and their banana pancakes. Getting into town was a significant walk, or a cab ride. The resort did provide a shuttle that did three runs in the day. The area surrounding the resort looks pretty run down, but has some gems like Bernadette's and White Box Cafe (guwung).

7.7 emily H.
United Kingdom
July 14, 2013
Great Hotel, Awful Food
Location, staff, room
When we arrived we were greeted by the lovely hotel staff. Every member of the team at Suly were very attentive and very friendly. The location of the hotel was gorgeous - surrounded by paddy fields. The hotel is just out of town but the hotel offered a FREE shuttle bus to ubud centre- perfect. The only disappointment with Suly was the set breakfast menu at lower occupancy rates - very poor, and the agoda included gala dinner- whilst the dancing was entertaining, the food was some of the worst I've ever eaten, (undercooked and overcooked rice together and cremated fish) If the food was to be improved I would definitely return to Suly

7.7 Peter A.
United Kingdom
July 13, 2013
Very genuine place
I think the student staff were great and the grounds were very beautiful surrounded by the rice paddies.
I have to admit I came with very few expectations about Suly resort. The grounds were beautiful and I realised it was a training school for catering hence the large number of children working around the place. The room was okay but not luxury and the plumbing worked and it didn't smell and the view was lovely. So it felt a bit basic which was okay given the price we paid. But the place genuinely began to grow on me because of the staff. It was very sweet watching them sweep the temple in the morning and lay offerings, always smiling always saying hello and yet still being teenage like with each other. Not what I am used to in the UK. The place is alive and it has soul. I have stayed in much grander luxury hotels at X5 the price that Have felt dead. If that's what you want Suly is not for you.

9 Catherine C.
South Africa
July 12, 2013
SOO good
Friendly staff, clean rooms and beautiful gardens
I loved it! Would definitely go back and will certainly recommend it to others

10 Nicole A.
July 03, 2013
Peaceful, tranquil and lovely.
The staff, the night shows and the pool.