Back to hotel info

Recent customer comments

Filter by traveler type
Very good



based on 503 reviews
  • Hotel Condition/Cleanliness 7.2
  • Facilities 6.0
  • Location 6.8
  • Room Comfort/Standard 7.9
  • Service 7.7
  • Value for Money 7.8
  • Food/Dining 6.7

emily H.
United Kingdom
July 14, 2013
Great Hotel, Awful Food
Location, staff, room
When we arrived we were greeted by the lovely hotel staff. Every member of the team at Suly were very attentive and very friendly. The location of the hotel was gorgeous - surrounded by paddy fields. The hotel is just out of town but the hotel offered a FREE shuttle bus to ubud centre- perfect. The only disappointment with Suly was the set breakfast menu at lower occupancy rates - very poor, and the agoda included gala dinner- whilst the dancing was entertaining, the food was some of the worst I've ever eaten, (undercooked and overcooked rice together and cremated fish) If the food was to be improved I would definitely return to Suly

Peter A.
United Kingdom
July 13, 2013
Very genuine place
I think the student staff were great and the grounds were very beautiful surrounded by the rice paddies.
I have to admit I came with very few expectations about Suly resort. The grounds were beautiful and I realised it was a training school for catering hence the large number of children working around the place. The room was okay but not luxury and the plumbing worked and it didn't smell and the view was lovely. So it felt a bit basic which was okay given the price we paid. But the place genuinely began to grow on me because of the staff. It was very sweet watching them sweep the temple in the morning and lay offerings, always smiling always saying hello and yet still being teenage like with each other. Not what I am used to in the UK. The place is alive and it has soul. I have stayed in much grander luxury hotels at X5 the price that Have felt dead. If that's what you want Suly is not for you.

Catherine C.
South Africa
July 12, 2013
SOO good
Friendly staff, clean rooms and beautiful gardens
I loved it! Would definitely go back and will certainly recommend it to others

Nicole A.
Canada
July 03, 2013
Peaceful, tranquil and lovely.
The staff, the night shows and the pool.

GRACIA J.
Philippines
June 30, 2013
Relaxing stay and friendliest staff
Very friendly, courteous staff and student trainees are the hotel's best assets. Sprawling garden and resort ambience made our stay relaxing. Balinese dance show during dinner was a nice treat.

Tan M.
Indonesia
June 24, 2013
just a standard hotel
location, price and room size
The hotel is just standard hotel, everything is just like the price what you pay. don't expect much

Holly Z.
United Kingdom
June 19, 2013
Good value for money
Cleanliness of the room, room size

Julius J.
Indonesia
June 17, 2013
Clean & nice decorated room, Attentive Staff
Clean & nice decorated room, Attentive Staff
Clean & nice decorated room, Attentive Staff & the surrounding is quite convenient.

Wan C.
Singapore
June 17, 2013
Peaceful and relaxing
Friendly staff and clean room.

Vincent C.
Malaysia
June 07, 2013
superb
breakfast,view and service