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Very good 7.4
Based on 499 reviews

Recent customer comments

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Very good

based on 499 reviews
  • Hotel Condition/Cleanliness 7.2
  • Facilities 6.0
  • Location 6.8
  • Room Comfort/Standard 7.9
  • Staff Performance 7.8
  • Value for Money 7.8
  • Food/Dining 6.7

8.3 Michele K.
November 19, 2012
Clean room with nice hotel interior.
Room was clean yet need to double confirm with reception if any request or arrangement
Overall is quite okie and out of my expectation. The room was clean and hotel interior was nice and unique. However most of the staff seem underage and hen I do request to have my breakfast in room, I need to double and triple confirm with te reception to make it happen. A bit slow in response. However I still quite satisfy with the service and information that provided by the lovely staff. Oh yes, they said my room should be rice field view.. But... It's not a rice field view room that given to me.. Erm... I think if u really opt to have a nice view room, u will need to check and confirm with hotel personal to make it real.. Lolx

6.3 lindsay D.
United Kingdom
November 13, 2012
peace and quiet!
so quiet
the rooms looked like they were unfinished but the bedding was clean. If your looking for luxury this is not the hotel for you. if your looking for a few nights stay for just a cheap bed this is the place. its about 2km outside of the centre but a shuttle bus does free trips to and from the centre at set times.

5.7 Lee K.
November 07, 2012
friendly staff
The daily breakfast was limited choice, and portion were little, not enough for muy friends, even if we want to order alacart also got nothing during the bf time.

6.3 ZI T.
November 02, 2012
Peaceful environment but not good sound proof.
peaceful environment.
The hotel environment is very peaceful and relaxing. However, the sound proof of the room need to improve as you can hear loudly if other people close their door or talk outside the corridor.

9.7 Jatin S.
October 30, 2012
The real Bali is at Suly
The staff at this hotel are born to smile, the beautiful architecture, in the heart of Ubud
We arrived in the middle of the night. I had already requested for an Airport Transfer through an email to the hotel manager. The replies were prompt and the driver was standing outside with my name. One side airport transfer can cost between 20 to USD. We were upgraded to a Deluxe Room as the standard rooms were not available (as the new wing which contains all standard rooms was then being refurbished). It was 2am and the aircon was not working (in technical terms I reckon it must be void of refrigerant). We called at reception and the hotel staff revisited the room in the middle of the night. He tried to fix it but apologized and assured it would get fixed in the morning. Instead we moved to another available room in the morning and had no issues thereafter. The breakfast was really delicious. The must try are Fruit Platter and Pancakes, served with fresh juices and/or Balinese Coffee or tea. Everything served is organic. They have shuttle air-con vehicles 4 times a day to Ubud market which is a 5 min drive. The last shuttle from the market to the hotel is 11:00pm. This place is thronged with amazing restaurants (Italian, French, Indian, Balinese, Fusion food). You can buy loads of cheap and nice artifacts, souvenirs, handmade paraphernalia, etc. Massage and spa is dirt cheap too. The hotel also has facilities for local tours at affordable prices. They have a small-medium sized swimming pool. I loved early morning swim just at sunrise. Its so calm and soothing. We loved our stay at this hotel and will definitely come again.

9 Jack L.
October 26, 2012
Nice little authentic Baliness resort
Baliness architecture. Helpful and happy staff
Stayed at Suly Resort for 2 nights. The resort buildings are true traditional Baliness in nature. There are 2 outdoor swimming pools and 2 restaurants on site. The rooms are big and the bed is ultra comfortable with free wifi access provided. Suly Resort is close enough to Ubud centre (less than a 10min scooter ride)- around 5km. The staff there is very hospitable and goes out of their way to help you in anyway possible. The people there is just friendly and always has a big smile.

6.3 Kok Y.
October 26, 2012
Closer to the natural !!!
A very relaxing and peaceful environment...
Nice people, relaxing environment. However, cleanliness still can be improved. Facilities not well maintained i.e air-cond, door, bath room stuffs...

9 Gary J.
October 22, 2012
Great hotel with nobel cause
Big room, giant bed, excellent location
Hotel building was great with unique architectural design. The room was fantastic with a very big bed that fit for a king or queen, equipped with satellite TV channel. Staff was great and mostly are student presently learning about hospitality. Great location, well situated in the center of ubud. By the way, Ubud is the cultural center on Bali.

October 17, 2012
A real touch of Bali in Suly
Wonderful Bali architecture in a quite area
Architecture and landscape of Suly Resort is just beautiful. I really enjoy the environment. A large and beautiful architecture landscape around the hotel make me feel in a dream land, a way from the crowded.

9.3 Melania V.
October 06, 2012
Great Resort with a touching foundation
Perfect location, amazing staff, superb garden, rice field view, facilities
First trip to Bali for our honeymoon, perfect Resort!!! There is a school on site where they teach tourism for children who cannot afford school otherwise. In return the students (15-17) manage the whole resort, so you will feel their pure and honest good-willing whatever you would enjoy in the resort. Perfect location, 15 minutes away from central of Ubud, where from you can easily travel throughout the whole Bali. Away from the dust and noisy streets, in the middle of a great garden, with two pools, spa, yoga and surrounding rice-fields.There is also a free shuttle bus to Ubud Centre and back. As soon as staff found out about our honeymoon, we had nice surprises (i.e. room decoration. They have clean rooms, during ceremonies free shows from students, where they dance, play music. Here you will get a proper feel of hindu culture, religion, man-kind. This was not just a hotel, this was a place where we returned during our three week holiday missing all staff! Great value for money.