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Very good 7.4
Based on 499 reviews

Recent customer comments

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Very good

based on 499 reviews
  • Hotel Condition/Cleanliness 7.2
  • Facilities 6.0
  • Location 6.8
  • Room Comfort/Standard 7.9
  • Service 7.8
  • Value for Money 7.8
  • Food/Dining 6.7

8 david T.
United Kingdom
February 15, 2014
welcoming and friendly place to stay - quiet
proximity to Ubud town centre, great swimming pool, beautiful gardens
have stayed here 3 times - the ashram atmosphere is welcoming and friendly - helpful staff order taxis rooms are comfortable with comfy large bed and hot water nearby restaurants are very good and Ubud is 10 minutes away by car - a quiet haven away from the hustle and bustle of Ubud town centre very good value for money on standard room

5.7 Dika R.
February 14, 2014
nIce place to stay for resting and relaxing
nice garden, nice swimming pool and friendly staffs
Nice place to stay for relaxing and resting, with quiest surrounding, nice garden, nice swimming pool and friendly staffs

9 Iain S.
January 28, 2014
The most beautiful and attentive staff treatment
The pool was spectacular in a spectacular setting. The staff were some of the most friendly and attentive people I have met. I was humbled by the way they treated us. Location was serene.
I will be going back there again and bringing my whole family next time! It was the most restful and beautiful stay I have ever had. The youth and young people who help to run the place are all in training, and so bring such a diligence and care to the resort atmosphere. Each day you will see them taking part in their school education at the resort which is provided free of charge by the ashram for people from disadvantaged backgrounds. I really can't recommend this place enough. The most peaceful environment I have found in Bali.

7.7 Guy D.
January 20, 2014
Lovely resort hotel
The grounds (two pools!) surrounded by rice paddies, amazing breakfast, free yoga lessons

8 Hutomo T.
January 07, 2014
the hotel is quite convenient
pretty nice place, friendly staff, breakfast was quite tasty

5.3 Wing L.
Hong Kong
January 03, 2014
Great Breakfast But Could Have Better Choice
friendly staff, quiet environment, great breakfast
Booked it for the paddy field and was able to see 1/12 size of the paddy field through the small window. The view was blocked by another building and trees. Water temperature was not stable, sometimes it was too hot or too cold. Location is far from airport, only 3 free shuttle buses to Ubud Palace (central), 45 min by walk. The tour and spa prices are too expensive. 500,000 IRD for the close spots like monkey forest, coffee plantations, Mt. Batur, Cave Temple, Elephant Temple, Barong Dance, and silver workshop. WiFi is only in public areas. Breakfast had a wide variety of choices and the staff was quite friendly.

9.7 Phil R.
United States
December 31, 2013
Beautiful, peaceful and relaxing stay.
Serenity, Value, Rooms
I loved my stay here. Great place to get away from the buzz of Bali tourism. The rooms were new and comfortable. The grounds are huge, full of gardens and nestled among rice fields, with view of volcano. Breakfast was great. Amazing value for what we paid. Expect lots of young staff members, they do internships here. Everyone was polite and helpful, though. No wifi in rooms, but the pool, lobbies, dining areas all have it. Free shuttle to Ubud center, driver/tour services offered right at hotel desk, lots of spa services here as well. If you are looking for a quiet retreat without busting your budget, I highly recommend Suly.

6.7 KOH P.
December 16, 2013
nice place to stay own transport needed
clean , pool and operate by student
the place was large but own transport will be preferred. Run by student on intranship. good to let them have a try. Got 2 connecting room but one of the smaller room ac was not working.. they wanted to change but my mom feel it just one night and wweather is cooling .. so no change. Pool is nice .they have 2 pool. Abit of tips for the student will be great and make them happy to assist in their study.

10 long S.
December 09, 2013
Comfortable and clean rooms, friendly staff
comfortable clean rooms, friendly staff and beautiful paddy field
comfortable clean rooms, friendly staff and beautiful paddy field

4.3 Debbie C.
United Kingdom
December 09, 2013
Disappointing, bad location
Decent breakfast, friendly staff, authentic design
We were looking forward to our stay at Suly but were disappointed. The location is a good 45 min dangerous dirty and loud walk to the centre of Ubud which was disappointing so you are left with a free shuttle that drops you at convenient times but then getting back is the problem its a taxi must at night. We stayed 3 nights as we had excursions booked however would have moved if this wasn't so. Overall the hotel is OK, breakfast was a good size and the pool looked nice. However the rooms didn't feel clean, I had ants in my bed which wasn't at all nice. The drinks and food very very overpriced in comparison to other places we went to. The hotel is run by children learning to study hospitality, however we found there was far too many of them in the hotel and it went from friendly to borderline creepy! Also there was a mess up with the booking we were overcharged and there was never an adult on hand to deal with the confusion which was quite irritating. We still are not sure whether we will get our money back. I wouldn't recommend this hotel but I would the the restaurants either side and the lovely deli next door. No wifi in rooms