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More about this hotel:
    Nearest transport:
  • Stesen Keretapi Bukit Mertajam (1.8 Km / 22 min walk)
    Area recommended for:
  • shopping
  • business
  • restaurants
    Distance to airport:
  • Penang International Airport (21.9 Km)
    Customer comments:
  • "Comfortable bed", "Excellent food", "Reasonable price"
    Top nearby attractions:
  • Penang Bird Park (8.1 Km)

Note: Distances are measured as a straight line.

Summit Hotel Bukit Mertajam

No. 556, Jalan Arumugam Pillai, Bukit Mertajam, Penang, Malaysia 14000

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Features of Summit Hotel Bukit Mertajam

Hotel Facilities

  • 24-hour front desk
  • 24-hour room service
  • business center
  • concierge
  • daily housekeeping
  • elevator
  • executive floor
  • facilities for disabled guests
  • family room
  • fax machine
  • laundry service
  • luggage storage
  • meeting facilities
  • newspapers
  • photocopying
  • printer
  • restaurant
  • room service
  • safety deposit boxes
  • shops
  • smoking area
  • wheelchair accessible

Sports and Recreation

  • massage
  • outdoor pool
  • spa

Parking

  • car park

Languages Spoken

  • English
  • Malay

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Hotel Description
Centrally located in Seberang Perai, Summit Hotel Bukit Mertajam provides easy access to Kulim Hi Tech Park, Juru...see more Centrally located in Seberang Perai, Summit Hotel Bukit Mertajam provides easy access to Kulim Hi Tech Park, Juru Industrial Park, Prai PTZ, Bukit Minyak, and Bukit Tengah Industrial Estates. This luxurious and beautiful 3-star hotel is located in a thriving industrial estate area and commercial center. Located in Penang, famous for its heritage buildings, colonial villas, exotic culture, and unique cuisine, this property is a great place of stay for both business and tourists. Providing 168 tastefully designed and comfortable rooms, each offers a refrigerator, coffee and tea maker, cable TV for leisure, hair dryer, and mini bar upon request. They also provide excellent cuisine from Aquarius restaurant and a perfect place to unwind at the Aquarius Lounge. A hotel catered to your convenience, Summit Hotel Bukit Mertajam is a great place of stay.
Hotel Policies
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Recent customer comments

Filter by Traveler Type
All reviews (567)

Business travelers (148)

Couples (122)

Solo travelers (47)

Families with young children (146)

Families with older children (71)

Groups (33)

Value for Money
6.9
Location
6.8
Staff Performance
6.7
Hotel Condition/Cleanliness
6.4
Room Comfort/Standard
6.7
All reviews
Sort by:
umi J. Couples
Malaysia, February 1, 2016
1980 theme

Easy to find as they are one of the tallest building in the area.the concierge looks very grand.
5
Parking is far from hotel as need to go through a shopping complex to reach hotel lobby. It also smells of paint around 7th floor. The air conditioning unit is centralised and it looks old and only goues until medium (not high) at our room. No bathtub as promised. Feels a bit disappointed over there. Value for money? Dont bet on it.
ZI P. Families with older children
Malaysia, January 10, 2016
Old room, Noisy Aircond

location, staff, not expensive
6
old design, not much renovate, not much tv channel selection mostly is local channel, wifi speed terrible slow...
Nel R. Couples
Malaysia, January 6, 2016
Not Recommended
2.3
Terrible.The hotel lobby looks elegan. I booked the corporate double room. When i enter the room, automatically i sneezing. The room was too dusty. I make a request to change my room but they dont have any available corporate room at the moment, and they offer to touch up the room. The housekeeping is too arrogant. She did her job like she hate it. Thank god that i only stay for one night. One more thing is the shower curtain is too old and its look dirty. Ouch that was the bad hotel ever i stayed.
Mohd Y. Business travelers
Malaysia, January 1, 2016
Good for money

Large room
8.3
Memuaskan
Jeslin T. Couples
Singapore, January 1, 2016
Satisfactory stay

Location in Bt Mertajam, spacious room
5.7
Satisfactory
Stella T. Couples
Malaysia, December 30, 2015
Worst stay ever.
4
Booked for four days three nights over Christmas. Insufficient hotel parking, no porter, hotel was dingy and old, carpet was smelly, shower didnt work in first room. Changed room 2 more times showers worked but leaking all over floor whole bathroom wet after shower. Air conditioning didn't work in all 3 rooms had to ask for fan just so we can sleep. Not worth the stay even if at half the price. Would have done better in any small shop lot hotels around the area. We'll never go back.
Sim H. Groups
Malaysia, December 30, 2015
Room in bad condition

Shopping mall within hotel
5.7
The room has no electricity even after the card key insert into the power slot. Call to bell desk for help and they switch on the electricity manually. After awhile I went out for dinner and return to hotel. Upon reaching my room, no electricity when card key insert into the power slot and I need to call bell desk again for help. I requested to change room but I was informed that all room has been occupied.
ARNI A. Families with young children
Malaysia, December 31, 2015
Reasonable rate

Rate, location, big room
7.3
Checking in process was smooth. The staffs ate friendly. The room itself is big. Managemnt should inprove the parking. It is dark and theres unpleasent smell
Shahamiza Z. Families with young children
Malaysia, December 27, 2015
value for money

price and facilities
8
Nice
Syazana Z. Business travelers
Malaysia, December 25, 2015
bad

receptionist performance
4.3
The room was in bad condition. One of the chair at the coffee table was missing, the toilet door looked old and dirty, the wood furnitures looked fragile and cracked. The hotel really need refurbishment. My room furniture arrangement seemed odd as if it should be for twin bed room but they changed the bed to double bed. The hotel lift was far. The hotel above a mall (not a fancy one!). You need to carry your bag through the mall to get to the hotel lobby which is very not convenient.

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