Very good 7.1
Based on 151 reviews

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About Sumner Hotel

Description

Sumner Hotel, located in Brooklyn, New York (NY), is a popular choice for travelers. From here, guests can enjoy easy access to all that the lively city has to offer. This modern hotel is in the vicinity of popular city attractions such as Canyon of Heroes, Brick Theater, Buffalo Exchange.

Sumner Hotel also offers many facilities to enrich your stay in New York (NY). For the comfort and convenience of guests, the hotel offers free Wi-Fi in all rooms, daily housekeeping, photocopying, printer, taxi service.

The ambiance of Sumner Hotel is reflected in every guestroom. television LCD/plasma screen, internet access – wireless (complimentary), whirlpool bathtub, non smoking rooms, air conditioning are just some of the facilities that can be found throughout the property. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. Enjoy unparalleled services and a truly prestigious address at the Sumner Hotel.
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Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • taxi service

Food & beverage

  • vending machine

Pets

  • pets allowed

Cleaning services

  • daily housekeeping
  • laundry service

Guest services

  • luggage storage
  • newspapers

On-site facilities

  • facilities for disabled guests
  • elevator
  • smoking area

Health and security

  • 24-hour front desk
  • safety deposit boxes

Business & money services

  • photocopying
  • printer
  • ATM

Languages Spoken

  • English
  • Hindi
  • Spanish
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Policies

Please note:
- The name of the guest checking in should match the name on the credit card information at time of booking. Please contact the hotel for more details.
- Upon check-in, photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
- The hotel reserves the right to refuse guests suspected of illegal activity.

  • Minimum age of guests is: 21 year(s).
  • Guests over 21 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 3:00 PM
Check-Out Until: 11:00 AM
Internet Usage Fee: 0 USD
Non-Smoking Rooms / Floors: Yes
Number of Rooms : 74
Year Hotel Built: 2010
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Recent customer comments

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Very good



  • Hotel Condition/Cleanliness 7.7
  • Facilities 6.0
  • Location 7.2
  • Room Comfort/Standard 7.4
  • Service 7.3
  • Value for Money 7.4
  • Food/Dining 5.9

Andy M.
United States
April 30, 2016
Improvement is necessary
Dirty sheets and pillow cases

Sri S.
Australia
March 29, 2016
Hotel close to subway
The hotel is located 2 min walk to the Flushing station which is for J and M line. It takes less than 30 min to Manhattan. It's very convenient to travel around NYC. The breakfast was sufficient, they serve juices from the machine, coffee, tea, from the machine, boiled eggs, corn flakes, breads, bagels and self made waffles. There is also yogurt and some fruits such as apples and oranges. The front desk staff was mostly helpful except for one staff of Indian background who was very abusive and rude. She made a lot of fuss that I must show the credit card I used to pay for the booking online. I did not bring the card but gave her another card with my name. I also showed my passport. Overall the stay was good and I recommend the hotel for the price. orn flakes, yogurt, breads, bas and self made waffle.

Sasitorn H.
Thailand
January 27, 2016
Bad smell
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Carolyn C.
United States
August 05, 2015
Convenient & Comfortable With Some Flaws.
I like the fact that free breakfast was available upon my stay. I had room service at a decent time. The room was Modern & Comfy. I felt somewhat at home.
I honestly enjoyed my stay but I feel the price rate should be less costly! Then I would stay here more often! Less cost, more customers & more profits!!! I've stayed here once before because of it being a convenient location. I stood in room 107. The bed was totally comfortable and the room was way more cleaner. The only flaw during my previous stay was that it was so loud and roudy during the morning as I was on the first floor. I could not sleep at all! I requested for my most recent stay to be placed on the second floor, I was placed in the back (Room 207) as I purchased a Smoking Room and the Smoking Rooms are only on the 1st & 2nd Floor figuring it'll be much quieter.. NOPE not really. During this stay the shower was NOT totally clean but it wasn't entirely filthy neither. Whoever cleaned it, didn't clean it properly. Also the desk in the room looked as if it wasn't even wiped & it looked as if the desk was somewhat burned. I would expect that because it's a Smoking Room. The bottom sheets of the mattress should have been thrown away and replaced because they had blood stains, including the mattress protector. I feel for the price I payed for a 2 night stay, the room should have been 100% clean! The next time I stay here I hope it's a way better experience.. I wouldn't want to stop staying here but if some things aren't rectified I'm going to have to find somewhere better & cheaper to stay. (Please stop raising your prices during the summer!) Either than my complaints I do recommend to stay here, but the staff needs to improve they're cleanliness. Give it a try. Maybe you'll have a better experience.

KAI S.
China
July 26, 2015
convenient
convenient
the location is convenient, the but environment is so good

Amy A.
United Kingdom
June 01, 2015
Dont go to the cellar level
Clean, bright, nice view
I was put into the cellar level into a windowless, smokers room with broken bathroom tiles and a leaking toilet. But when I complained they put me in a lovely bright room on the 6th floor with a window and a bit of a view. The hotel was nice, just don't let them put you in the cellar.

CARMEN V.
United States
March 20, 2015
GOOD WOULD STAY AGAIN
COMFORT, PLEASANT STAFF, CLEAN
COMFORT, PLEASANT STAFF, CLEAN GOOD WOULD STAY AGAIN

CHUN H.
Taiwan
December 21, 2014
Good reason to stay in Brooklyn
Clean room, nice breakfast and excellent location
Great!! I will recommend this hotel to my friends.

Edwin G.
Philippines
November 22, 2014
Good NYC Hotel Very Near Subway
Spacious Room, Fast Complimentary Wifi and Near Subway just 2 Mins walk
Very pleasant 3 night stay at Sumner Hotel. The hotel is located near the corner of a short road called Sumner Place and Humbolt streets. It's just a 2 minute walk to the Flushing Avenue station of the subway and a one-way fare is USD 2.50 and within the area is Walgreens, Ihop, Taco Bell and other eats. Hotel has fast wifi which is complimentary for both room and at the lobby. Friendly staff of most probably Indian, Pakistani or Bangladeshi origins as well as Chinese. Spacious and clean rooms and sleep was nice as it's not located in a very busy street but preferably take the upper floors like we did on the 5th floor. Across the hotel is a 24 hour deli as well as pizzerias. Hotel has about 4 parking slots in front. You can easily spot the hotel when you are at Flushing Avenue station as the top portion of the building carried its "SH" brand and the hotel front at night lit a stylish pinking purple lights and a big entrance awning emblazooned with Sumner Hotel that you won't miss. Inside the rooms you have a desk, safe a LED Flat Digital TV with good selection channels and a ref and phone. During our stay the phone was busted and when checked it was the line. Good toilet amenities. I would definitely recommend this hotel to my friends.

Rose D.
United States
November 13, 2014
Bad experience and staff has lack of care
Awful. I brought it to the front desk person's attention and they said they would relay the message to the manager I waited three days for the manager to call me and I got no call so I called and they basically told me that they can't do anything about it the rooms are clean every day and if I had found it the night before they would be able to help me but I didn't so now I have to wonder if I slept in dirty sheets. Awful costume service. Awful !



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