Very good 7.6
Based on 56 reviews

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About Sun Spa Resort Villa And Bungalow

Description

Set in the picturesque city of Dong Hoi on the banks of the Nhat Le River, Sun Spa Resort Villa And Bungalow is Nhat Le Beach's only resort. Set amidst scenic garden views and surrounded by water, the resort is located 30 kilometers from the caves of Phong Nha, a UNESCO heritage site. Most of the rooms are in condo-styled buildings with luxurious interiors to meet international 5-star standards. The resort features an infinity pool, three restaurants, and offers water sports equipment. Other services and facilities include tennis courts, yoga lessons, and holistic health services.
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Features

Internet

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • Taxi service
  • Car park
  • Airport transfer
  • Rental car
  • Bicycle rental

Fitness & recreation

  • Fitness center
  • Sauna
  • Spa
  • Massage(s)
  • Solarium
  • Karaoke

Swimming & soaking

  • Hot tub
  • Swimming pool [outdoor]
  • Swimming pool [indoor]

Water sports

  • Boats
  • watersports equipment rentals
  • Canoe
  • Private beach
  • Fishing
  • Water sports (motorized)
  • Water sports (non-motorized)

Land sports

  • Badminton court(s)
  • Golf course (on site)
  • Tennis court(s)
  • Squash court(s)

For kids

  • Playground
  • Kids club
  • Swimming pool [kids]

Food & beverage

  • Convenience store
  • Room service [24-hour]
  • Room service
  • BBQ facilities
  • Restaurant(s)
  • Coffee shop
  • Poolside bar
  • Bar

Pets

  • Pets allowed

Cleaning services

  • Daily housekeeping
  • Laundry service
  • Dry cleaning

Guest services

  • Postal service
  • Ticket service
  • Check-in/check-out [private]
  • Check-in/check-out [express]
  • Luggage storage
  • Babysitting service
  • Newspapers
  • Tours
  • Concierge

On-site facilities

  • Gift/souvenir shop
  • Wheelchair accessible
  • Facilities for disabled guests
  • Family room
  • Garden
  • Nightclub
  • Salon
  • Shop(s)
  • Smoking area

Health and security

  • Infirmary
  • security [24-hour]
  • front desk [24-hour]
  • Safety deposit boxes

Business & money services

  • Photocopying
  • Fax machine
  • ATM
  • Currency exchange

Languages spoken

  • English
  • Vietnamese
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-11 year(s) Stay for free if using existing bedding.
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 17 USD
Breakfast Charge (when not included in room rate): 13 USD
Check-In From: 02:00 PM
Check-Out From: 12:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 1.0 km
Distance to Airport: 7 km
Non-Smoking Rooms / Floors: Yes
Number of Bars: 2
Number of Floors: 3
Number of Restaurants: 5
Number of Rooms : 300
Reception Open Until: 12:00AM
Room Voltage: 220
Time to Airport (Minutes): 15
Year Hotel Built: 2004
Year Hotel Last Renovated: 2010
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Verified traveler reviews

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Very good



  • Hotel Condition/Cleanliness 7.9
  • Facilities 6.7
  • Location 7.9
  • Room Comfort/Standard 7.8
  • Service 7.6
  • Value for Money 7.3
  • Food/Dining 7.1

Tuan K.
Vietnam
August 15, 2016
Goof
Good

john D.
United States
July 13, 2016
A Great Secret Resort
At first, we were hesitate to write about this resort since not too many people know about it, and we wanted to keep this place the way it is, beautiful, secluded, and affordable. However, we want to share this place since it deserves to be seen and experienced by people all over the world. We stay in an ocean front villa with three separate rooms, and with our own swimming pool, and the price is less then that of a suite of a chain hotel. The food is excellent, and the staff are very friendly. We love the accent of the staff. Listening to the staff is like listening to music. This place has a charm and the romance of the tropic, in the late 1920's, surrounding by lush garden, stream, and lotus ponds. The morning when we left for the train station at 6:30, the staff even took us to the restaurant to pack breakfast for us to go. Next time, we will definitely stay longer.

Hien N.
Vietnam
June 06, 2016
n/a
n/a

Lynette S.
New Zealand
October 08, 2014
Disappointing
Beds, setting, room was clean and nicely appointed but note issue with shower below
Problems include hot water only hot for 2-3 min, swimmimg pool in villa area was green - didn't look like there was any filtering just dumping chlorine possibly. Swimming pools in main complex similar but not as bad but families of bugs living in the pool so probably not enough chlorine either. Outside lighting as night poor you really need a flash light, while we were there a bulldozer was working on the beach, the beach was poor and they were working on it - I assume a storm or something had taken the sand, food average, there is minimal English in the staff, no map of complex to tell you what was where, it was very empty when we were there - and seemed almost closed down - it was if they didn't think there were enough guests to bother ( ie keep the pool clean and up to swimming standard). Spa was old and basic. I had a manicure - lovely girl but manicure average - no hand massaging etc with it just purely a manicure. I am not sure what rating the resort has - it says at the front of the resort it is 5 star - it may have been at one time but not now- it is run down and in need of some money investment to repair things and fix the pools and hot water - no 5 star resort has 2 min of hot water in the showed. We had just come from the pilgrimage village in Hue which was amazing and so worth every penny and a lot more probably. We paid more to stay at the sunspa and it really was not half as good.

Thuy T.
Vietnam
August 30, 2014
Classic Communist Era
Bathroom
Resort charged 5* prices but offered 3* service. Many facilities closed, not enough staff, even coupons for breakfast! Reminiscent of post communist era hotels in northern Vietnam - they need to learn from the south and international hotels.

Thipphavone C.
Laos
May 27, 2014
Sun Spa Resort - Villa & Bungalow
Beautiful place

Thipphavone C.
Laos
May 27, 2014
beautiful beach, nice food
great service, good beach, lovely stuffs

TAT N.
Vietnam
February 25, 2014
Good place to relax
clean, pool, sea
Good place to relax, you can rent a bike go to the city Dong Hoi and eat some local food here, anh eat sea food along the river

Nicholas B.
United States
September 05, 2013
Beautiful Property....Poor service
The pool, close to the beach, large bathroom
We stayed on the 5 star side of the resort, which is beautiful. The place was empty. We had the pool to ourselves and hardly saw another guest. The service on the other hand is not up to 5 star standards. There were so many little things that could be change to make this a fantastic resort but a lack of training the employees really hurt our experience. For example, we were the only people at the pool. We asked for towels and the employee was so annoyed she had to get up and find us some towels that were locked away. Then she barked at us, "what room are you in?" in a very unfriendly manner. The next day when we went to the pool they only had one towel that was clean. How does a 5 star resort that is nearly empty only have one clean towel for guest at the pool?!? We asked for a ride to the four-star resort by buggy, which we were told we could do anytime. The employee wanted to know what for because we didn't have any luggage, implying we could walk. Granted these are small things but at a supposed 5 star resort you would expect 5 star service. It is really a shame because it is an amazing property. Although, the pool was pretty cloudy and could defiantly use a cleaning. I hope someone at hotel can improve there guest services because I would like to return but I won't spend that much money for poor service

William L.
United States
August 19, 2013
really bizarre...
access to the phong nha caves/park, one of the pools, one of the restaurants
as others have said, beware the two hotels (4 and 5 star). the 4 star is more like a hotel and the 5 star is more like condos. that out of the way, i found the entire place just surreal in how bizarre it is... like a bad film that is almost so bad it's good. firstly, it was eerily empty. i had breakfast in the restaurant with a buffet full enough to feed 50 people yet i was all alone. there were no less than 10 staff and i still needed to get up and fill my own coffee cup. and then i had to get up and leave due to being attacked by ants at two different tables. (and this was at the 5 star breakfast room) the pool at the 4 star is decent. the pool at the 5 star was so deplorable that i thought it was a water garden at first... murky and green. bottom line: lots of staff, none of them helpful. very few speak english which i normally would not expect at a 5 star hotel, at least the concierge should be somewhat conversant. really i would tell everyone to stay away but you almost have to see it to believe it. the facility itself is beautiful... it is just a train wreck in how it is run and managed. it is truly surreal in how strange it is... the infrastructure is there - all beautiful and fresh lotus flowers in your room every day, etc... but then it's like they left the management to inmates of an asylum. if you are going to dong hoi to see the park and caves.



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