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Sunbow Hotel Residency

10th Floor, Sun Complex, Bukit Bintang, Kuala Lumpur, Malaysia 55100 (Show on map)

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Sunbow Hotel Residency Kuala Lumpur - Standard Queen No Window Sunbow Hotel Residency Kuala Lumpur - Standard Queen No Window Sunbow Hotel Residency Kuala Lumpur - Standard Twin
Area: Bukit Bintang Number of Rooms: 38
Free Wi-Fi

Recent customer reviews

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Good

7.4

based on
2042 reviews

Value for Money
7.8
Location
8.2
Staff Performance
7.5
Hotel Condition/Cleanliness
7.9
Room Comfort/Standard
7.7
Food/Dining
5.5
All reviews (2042)
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David W. Couples Indonesia, May 18, 2015
clean, perfect design interior

clean, comfort, best interior
7.7
nice, clean, best price but difficult access to hotel because only one lift access, always queue to get lift up because the building join with apartment and more company there
Chin P. Solo travelers Malaysia, May 9, 2015
Comfortable and clean room

The room I stay is a single double bed, the room is quite small, but clean and quite comfortable. However the lift to the hotel is a big issue. There is only 1 lift to where the hotel located.
7.3
The room I stay is a single double bed, the room is quite small, but clean and quite comfortable. However the lift to the hotel is a big issue. There is only 1 lift to where the hotel located.The room I stay is a single double bed, the room is quite small, but clean and quite comfortable. However the lift to the hotel is a big issue. There is only 1 lift to where the hotel located. Sometime the lift is full, you have to wait for the next turn, wasted a lot of time waiting for the lift. They should reconsider to rectify this issue.
Rachet S. Couples Malaysia, May 4, 2015
unsatisfy hotel

location , price
6
The lift to hotel always spoiled and got to use other lift which stopped at Level 9.Strong unpresent smell when opened the hotel room‘s door
Ing S. Solo travelers Malaysia, May 4, 2015
Great room with view but the lift always down

Great location
7.7
Great location, Great room with view
Kok Y. Couples Singapore, May 3, 2015
Bad experience ever in KL

Location
3
1. I arrived early, early checked in requires 50RM 2. After checked in, when we on the water heater, it came off with a loud bang sound and trip the power 3. The technician on the circuit breaker again, and it ended up the whole heater cover exploded out. Very Dangerous!! 4. They changed us to a new room, but at night another power tripped which affected 4 rooms, and mine was one of those four. 5. After 2 hours but no people came to fix it. They said that is the government power utilities issue. 6. The staff promised to change a room for us first, but ended up, they changed for the other 2 rooms instead and there is no more room for me to change, and this due to a mis-com by their staffs. 7. The power still unable to fix. They only agreed to arrange to another hotel nearby after I insisted that I want the staff to call their manager to address this matter. The hotel pay for it, but the location is not near, and we had to walk for at least 15 mins to reach there, and that was almost 2am. No transport given. I had to walk back the next morning as I have another night with this hotel. 8. The heater doesnt heat. Have to shower with cold water. 9. After all this, no compensation and nothing from them. Lousy service and poor management
Kow Y. Couples Malaysia, May 2, 2015
Nice location

location, bed , price
7.3
Karmeng A. Couples Malaysia, May 2, 2015
Cosy hotel

Location, room condition and staff are nice
8.3
Everything about the hotel is very good. The bathroom is clean and big. Price is cheap which is around rm70 but it's more than enough for two people to stay. Staff is nice when check in and out. The location is near to lowyat and time square mall. The only downside is the lift is old and breakdown always. There are many foreign labour in the same building with the hotel. Besides, less parking lot nearby the hotel thus it's hard to park your car unless you park the car inside the building which costs you a high amount. Other than that, the hotel itself is awesome.
Elizabeth T. Solo travelers Malaysia, May 2, 2015
was not bad

comfy
4
Punwaree C. Families with young children Thailand, April 17, 2015
Nice

Good location
8
this is good location to stay. Room is comfort and clean but a little bit long to wait for lift that
Mingu K. Solo travelers South Korea, April 13, 2015
Clean room

Clean, location, value for money
9.3
Except elevator, every thing is perfect.

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Customer Reviews - Sunbow Hotel Residency, Kuala Lumpur

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