Very good 7.8
Based on 219 reviews

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About Sunset Westlake Hanoi Hotel


Offering quality accommodations in the business, restaurants, sightseeing district of Hanoi, Sunset Westlake Hanoi Hotel is a popular pick for both business and leisure travelers. From here, guests can enjoy easy access to all that the lively city has to offer. For sightseeing options and local attractions, one need not look far as the hotel enjoys close proximity to Chula fashion showroom, Phu Tay Ho, Embassy of Venezuela.

Sunset Westlake Hanoi Hotel offers impeccable service and all the essential amenities to invigorate travelers. The hotel provides free Wi-Fi in all rooms, Wi-Fi in public areas, car park, room service, airport transfer to ensure our guests the greatest comfort.

Step into one of 50 inviting rooms and escape the stresses of the day with a wide range of amenities such as television LCD/plasma screen, internet access – wireless, internet access – wireless (complimentary), whirlpool bathtub, non smoking rooms which can be found in some rooms. The complete list of recreational facilities is available at the hotel, including sauna, spa, massage. Superb facilities and an excellent location make the Sunset Westlake Hanoi Hotel the perfect base from which to enjoy your stay in Hanoi.
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  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • Car park
  • Airport transfer
  • Shuttle service
  • Bicycle rental

Fitness & recreation

  • Sauna
  • Spa
  • Massage(s)

Food & beverage

  • Room service
  • Restaurant(s)
  • Coffee shop


  • Pets allowed

Cleaning services

  • Laundry service

Guest services

  • Tours
  • Concierge

On-site facilities

  • Family room
  • Elevator
  • Smoking area

Health and security

  • Safety deposit boxes

Languages spoken

  • English
  • Vietnamese
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Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-9 year(s) Stay for free if using existing bedding.
  • Guests over 9 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 18 USD
Breakfast Charge (when not included in room rate): 100000 VND
Number of Bars: 01
Number of Floors: 13
Number of Restaurants: 01
Number of Rooms : 50
Parking Fee (per day): 60000 VND
Reception Open Until: 12:00 AM
Year Hotel Built: 2011
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Verified traveler reviews

Filter by traveler type
Very good

  • Hotel Condition/Cleanliness 7.8
  • Facilities 7.8
  • Location 7.5
  • Room Comfort/Standard 8.0
  • Service 8.2
  • Value for Money 8.0
  • Food/Dining 7.0
Sort by

Thien C.
August 19, 2016
Always satisfied staying here
Nothing to claim

Mai D.
July 12, 2016
Nice view
not really new hotel but very nice view of West Lake. Convenient for transportation to airport.

Ivan A.
June 01, 2016
Great Front Desk
The front desk, named Ms. Phuong, was very friendly and helpful. She even checked my room to fulfill all special requests. Definitely will come back here for next Hanoi trip.

David S.
United States
April 15, 2016
Good value for the money
Great location, friendly staff. Would definitely stay there again

Ka I.
Hong Kong
April 10, 2016
Smelly , loudly
It's not the place recommend . I just stay one night and I change the hotel .

Lewis M.
United States
March 21, 2016
Courteous staff, accomodating staff, pleasantg environment
Very good

Tam N.
March 07, 2016
Good buffet
Buffet, view

Martin P.
December 22, 2015
Just barely.... Service good, hotel is tired
Service and food served our purpose of a very short stopover between flights.
Stayed here as looked like best option balancing airport convenience, price and reasonable quality/value. Downsides: noisy, very, very tired rooms and facilities - end result, didn't really get rest sought after... JUST 3 star and average in every respect except the service which across the board was very friendly and helpful.

Thien C.
November 14, 2015
good time here
location, large room
Quite good time

Thien C.
November 14, 2015
nice & relax hotel
amazing preminum room for couple
Really satisfied


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