Very good 7.7
Based on 217 reviews

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About Sunset Westlake Hanoi Hotel

Description

If what you're looking for is a conveniently located hotel in Hanoi, look no further than Sunset Westlake Hanoi Hotel. From here, guests can enjoy easy access to all that the lively city has to offer. This modern hotel is in the vicinity of popular city attractions such as Phu Tay Ho, Embassy of Venezuela, Ho Tay Water Park.

Sunset Westlake Hanoi Hotel also offers many facilities to enrich your stay in Hanoi. Top features of the hotel include free Wi-Fi in all rooms, Wi-Fi in public areas, car park, room service, airport transfer.

The ambiance of Sunset Westlake Hanoi Hotel is reflected in every guestroom. television LCD/plasma screen, internet access – wireless, internet access – wireless (complimentary), whirlpool bathtub, non smoking rooms are just some of the facilities that can be found throughout the property. The hotel offers wonderful recreational facilities such as sauna, spa, massage to make your stay truly unforgettable. Superb facilities and an excellent location make the Sunset Westlake Hanoi Hotel the perfect base from which to enjoy your stay in Hanoi.
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Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • car park
  • airport transfer
  • shuttle service
  • bicycle rental

Fitness & recreation

  • sauna
  • spa
  • massage

Food & beverage

  • room service
  • restaurant(s)
  • coffee shop

Pets

  • pets allowed

Cleaning services

  • laundry service

Guest services

  • tours
  • concierge

On-site facilities

  • family room
  • elevator
  • smoking area

Health and security

  • safety deposit boxes

Languages Spoken

  • English
  • Vietnamese
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-9 year(s) Stay for free if using existing bedding.
  • Guests over 9 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 18 USD
Breakfast Charge (when not included in room rate): 100000 VND
Number of Bars: 01
Number of Floors: 13
Number of Restaurants: 01
Number of Rooms : 50
Parking Fee (per day): 60000 VND
Reception Open Until: 12:00 AM
Year Hotel Built: 2011
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Recent customer comments

Filter by traveler type
Very good



  • Hotel Condition/Cleanliness 7.8
  • Facilities 7.8
  • Location 7.5
  • Room Comfort/Standard 8.0
  • Service 8.2
  • Value for Money 8.0
  • Food/Dining 7.0

Mai D.
Vietnam
July 12, 2016
Nice view
not really new hotel but very nice view of West Lake. Convenient for transportation to airport.

Ivan A.
Indonesia
June 01, 2016
Great Front Desk
The front desk, named Ms. Phuong, was very friendly and helpful. She even checked my room to fulfill all special requests. Definitely will come back here for next Hanoi trip.

David S.
United States
April 15, 2016
Good value for the money
Great location, friendly staff. Would definitely stay there again

Ka I.
Hong Kong
April 10, 2016
Smelly , loudly
It's not the place recommend . I just stay one night and I change the hotel .

Lewis M.
United States
March 21, 2016
GOOD STAY
Courteous staff, accomodating staff, pleasantg environment
Very good

Tam N.
Vietnam
March 07, 2016
Good buffet
Buffet, view
Good

Martin P.
Australia
December 22, 2015
Just barely.... Service good, hotel is tired
Service and food served our purpose of a very short stopover between flights.
Stayed here as looked like best option balancing airport convenience, price and reasonable quality/value. Downsides: noisy, very, very tired rooms and facilities - end result, didn't really get rest sought after... JUST 3 star and average in every respect except the service which across the board was very friendly and helpful.

Thien C.
Vietnam
November 14, 2015
good time here
location, large room
Quite good time

Thien C.
Vietnam
November 14, 2015
nice & relax hotel
amazing preminum room for couple
Really satisfied

mahruaii R.
India
August 10, 2015
awesome
food . big room and awesome view, friendly staff
It was an awesome time I had in this hotel .. I had no complain about the hotel itself .. They're so friendly of them..and food .OMG! I love it.. See you next time ..


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