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Recent customer comments

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Excellent



based on 754 reviews
  • Hotel Condition/Cleanliness 8.8
  • Facilities 7.7
  • Location 7.5
  • Room Comfort/Standard 8.7
  • Service 8.8
  • Value for Money 9.0
  • Food/Dining 6.5

Nicholas L.
United States
September 30, 2015
Amazing Service
The people who work here are genuinely kind people, that go above and beyond what you would ever expect a hotel employee to do. Additionally, the rooms are very nice and it's in a great location.

Nelson L.
Australia
September 23, 2015
It was ok what it's
Quit area
It was ok

Katharina W.
Germany
September 18, 2015
Perfect stay in Chiang Mai
Enthusiastic staff performance, cleanliness all over the hotel and the "do it yourself laundry area"

Sufyaan S.
Canada
September 12, 2015
Great place.
Cheap, Comfortable, Clean.

Potcharapong S.
Thailand
September 09, 2015
Couple
location, friendly staff, clean room
It was a very good stay. The staff very nice, clean room and very good location easy to find things to eat, car park has a security.

Matjaz K.
Slovenia
August 23, 2015
good price and location
Very nice and helpful personal at the reception. Large and clean room. Close to shoping centre, restorants and massage.

Chin L.
Malaysia
August 16, 2015
10 days stay - no complaint
Clean, Reasonable Price, Helpful Staffs
overall it was excellent, with the reasonable price. The hotel is clean, and the staffs are always helpful, giving advice where to eat, to go and help on bike rental (250 baht per day). there is a good Japanese small/home restaurant. Turn right of the hotel, reach small roundabout and turn right. The shop name is Umami, in the middle section of the road. There is another Japanese shop (bigger - and pricey than the small shop) before this small shop. They served excellent food without burning a hole in the pocket - have 4 nights dinner in this shop. Left of the hotel, there is a local vegetarian restaurant. End of the road on the left of the hotel, turn right, there are a few small shops (gifts, massage, cake/coffee house). 7 - 11 is at the 12'o clock of the small roundabout, will not miss it. The hotel provide 2 bottle of free water everyday, will be place into refrigerator for you. As for breakfast, free coffee/chocolate available with banana and some small biscuits for you to start your day. Will stay again at this hotel - even is out from main tourist attraction but all reachable with red taxi (standard is 20 baht) or rent a bike (250 baht for 24 hours).

Peter D.
United Kingdom
August 15, 2015
Good but could do better
Location, value for money, comfort.
Having stayed several times previously and had a good service, felt a bit let down, initially given a room that had not been cleaned and prepared, I think the previous occupants may have still been staying, pizza boxes and towels all over the room !! Second room was OK and up to previous standards but the wi fi ran out after half an hour because we were given the wrong access , more and more NO SMOKING everywhere,they must have had a problem and were over compensating, we don't smoke but it was annoying and not necessary. Little things that detract from what is a great little hotel, may have put us off going back.

Mihaela N.
Slovenia
August 08, 2015
Ok location but overpriced
Ok location but overpriced

Laura G.
Ireland
August 02, 2015
Great stay
Staff, clean room, air conditioning
Great stay. Very friendly staff with a good command of English. Clean rooms and good air conditioning. The location requires you to get a taxi to the night bizarre but it doesn't cost much.