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Very good 7.9
Based on 652 reviews

Recent customer comments

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Very good



based on 652 reviews
  • Hotel Condition/Cleanliness 7.7
  • Facilities 7.6
  • Location 8.7
  • Room Comfort/Standard 8.3
  • Service 7.5
  • Value for Money 7.9
  • Food/Dining 7.0

Mary W.
United States
August 10, 2012
Good location but street was very noisy at night.
Very active and interesting area.
first night - a/c didn't work. rooms weren't very clean.

Marie G.
Philippines
August 10, 2012
Clean rooms and good location
wifi inside the room, buffet breakfast, clean room
the location was near the tourist spots and there are good restaurants along the streets such as 69 bar and restaurant and the new day restaurant. you may also try the street food just across and cook your own meal in front of you. the rooms are neat and clean and it even has a balcony where you can stay outdoors. the staff are very accommodating and the hotel can even arrange transfers to & from the airport and tours as well. if you are interested into walking around the city, staying at the old quarters is a good location. just dont forget to bring a map since there are a lot of streets and you might get lost or confused.

John P.
Australia
August 08, 2012
Great location and good service
Friendly service, excellent location, good value
This hotel is in a great location, right near good restaurants and within walking distance to markets and other attractions. The air con in our room wasn't amazing but it did the job and we were able to sleep well. Room had good features like a king size bed, spa shower, in-room safe etc. They also have an in-house restaurant, and the breakfast there is quite good, with a mix of vietnamese and western food, including cereal. Overall it was great value for money and we would definitely stay there again.

William J.
Canada
August 08, 2012
Comfortable rooms in the heart of Old Hanoi
Friendly staff, location
Sunshine Suites is located in the middle of all the action of Hoan Kiem. The lake is a short walk away, bars and restaurants everywhere, street food is good and cheap. The staff are friendly and helpful, always smiling. The rooms are modernized and clean. The breakfast is adequate, but could be better.

Louise C.
Australia
August 08, 2012
Fantastic hotel value for money.
Breakfast, spacious rooms
This place was a very pleasant surprise. Our room was massive with a balcony overlooking the pool. The staff were great. The breakfast was the best I have experienced in Vietnam. Location is close to the old quarter. Very enjoyable stay.

Robert V.
Australia
August 07, 2012
Comfortable rooms with air conditioning
Very good location
Hotel was clean and room had everything we needed. Staff at front desk were very helpful and nothing was any trouble for them however beware of one male staff member behind desk who will offer to buy things for you but will overcharge.Breakfast girls are delightful.

Susan B.
Australia
August 03, 2012
Great location, very central. Friendly
Central in the city
Loved being here, quite homely. A small hotel where they remeber who you are and are happy to give advise on how to get around, and the best restaurants to go to.

Sally P.
New Zealand
August 01, 2012
Hot, smelly and dirty
None
We were disappointed in this hotel. The rooms were very small, although we had a deluxe room with a balcony. The rooms needed a good clean - definitely a 'once over lightly' between customers. The restaurant was in the basement and was hot and smelly. Location is good if you want to be in the middle of old quarter. I would not recomend this hotel.

Kok S.
Malaysia
July 31, 2012
Great Hotel with Smiles every where in the Hotel
The toilet Jacuzzi, Room Decoration and also the Hospitality
First to say, we had a great night stay at this hotel. Lucky thing is that we booked the hotel in advance, so we get to plan out our arrival plans with the hotel GM and got ourself safely arrived at the Hotel door step from Noi Bai Airport itself. Price is really cheap for the quality of the hotel rooms they offer to us and it is very comfortable to meet everyone inside the hotel. I would love to stay in this hotel again as it is situated in almost most of my favourite food stalls, especially it is just few steps away from Hanoi Beer Junction street, which is the cheapest beer in town and also New Day restaurant, good vietnam steamboat and also good ala Carte food

Mary W.
United States
July 31, 2012
Convenient location but on a noisy street
clean room
I booked a room with 2 beds and even called the day before to confirm the twin room, but when I arrived there were no twin rooms available so we had to pay for 2 rooms. The A/C did not work in one of the rooms. Shower leaked in the other room. Breakfast was mediocre. There is a lot of street noise, so best to stay in the back of the hotel. I cannot recommend this hotel and would not stay there again.