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Recent customer comments

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Very good

based on 652 reviews
  • Hotel Condition/Cleanliness 7.7
  • Facilities 7.6
  • Location 8.7
  • Room Comfort/Standard 8.3
  • Service 7.5
  • Value for Money 7.9
  • Food/Dining 7.0

Teck T.
January 04, 2014
Great room with nice bathroom facilities
There is a PC to use in the room. The bathroom is great. Its surrounded with many shopping areas and eateries.
The hotel has clean rooms and the bathroom is big with a Jacuzzi. Overall the stay is comfortable. However, not all staff are able to communicate well in English.

gary L.
January 03, 2014
stay was average.
centrally located, many bar and restuarant around
room was small, staff didn't clean my room and take my laudry. I had to leave with dirty clothes for my next trip.

December 31, 2013
just so so
location, big room, TV
nothing special. It is in crowded street full with pub and restaurant. So, bit noisy at night. I've paid in advance to hotel for taxi to airport. Then next day, the taxi driver ask for money when arrive at airport; I call the hotel and the staff hung up and not willing to solve the problem with driver. So, I need to pay again.

Lisa D.
South Africa
December 24, 2013
Basic small city hotel in old quarter
location, friendly staff
Basic city hotel, well located in Hoan Kiem area of Hanoi. Affordable mid range hotel, room was clean, bathroom was clean, breakfast was adequate.

Benjamin T.
December 22, 2013
Value for money and well located
Good location in Old Quarters, Staff can speak English
It was a good stay, the staff were helpful and could speak English. They also gave us recommendations on places to go.

Jonathan K.
United States
November 28, 2013
Convenient hotel in old town
Located near restaurants and bars, in the heart of old city, walking distance to Hoan Kiem lake

Cianan R.
United States
November 21, 2013
comfortable and pleasant
location, spacious room, good breakfast
We very much enjoyed staying at Sunshine Suites this time. This is the third time we have been in the past two months, and the first time with 3 people instead of 2. The family room was very large and comfortable - would even be so for an extended stay.

Cianan R.
United States
October 29, 2013
good location, great food nearby
location, food close, staff

Cianan R.
United States
October 28, 2013
very pleasant, good service

Taweephong S.
October 22, 2013
have a nice stay in this hotel
clean, nice and friendly staff
upgraded to suite with internet and spa bath good size room for the cost